I am streaming using the Xfinity Stream Beta App on my smart TV. 8-702 There was a playback issue.Please try again later, Re: 8-702 There was a playback issue.Please try again later. Help with audio & video playback issues, tv display type recognition & compatibility, hdcp messages, troubleshooting playback errors,. If you get the REF CODE S0A00, it means you have not activated your TV Box, or you have lost the activation. Unsubscribe easily. The second, after the same, said a tech had to be sent out with a $60 fee. Privacy Policy. Privacy Policy. iPad mini I'm using the Roku Streaming Stick+ 3810 which is supposed to be supported. Comcast Internet Service has Flex 4K streaming and hotspot services. Source: www . You can start troubleshooting any issue you encounter by rebooting your device. Many channels on Roku are developed and maintained by the channel provider themselves. Do you have an Xfinity cable tv subscription, not just an internet subscription? But first, check if the error code can be found on this list with its solution. It's just time for me to leave. XRE-03007 occurs when there is a billing issue with your account. After 5 minutes, connect the cable box back to power. Was my issues solved? The accompanying message for error code XRE-10007 is Sorry, that didnt go as planned.. Wait for at least ten seconds before plugging it back. After a few seconds, press the button again to turn your TV back on. Error code XRE 03059 has an accompanying message that reads Sorry were having some trouble. Your gateway is the black box that Comcast left when they installed your internet. Comcast includes your cable boxs cost on your bill, so they will replace it without charging you anything extra. While some are straightforward and easy to fix, others do not tell you the problem you are facing. These ensure large homes have complete coverage. . If I could give them 0 stars I would. I mean it's so bad it's actually pissing me off. Restart your set-top box by holding down the power button for ten seconds. Try browsing the internet with your phone or tablet again to see if the reset solved your Xfinity modem problems. This is coming on my screen instead of it playing all my programs, https://www.sling.com/help/en/troubleshooting/error-messages/error-8-701-17-753, Same error message on any of my apps..Restarted Roku, problem continues. I live in Downtown, Minneapolis. Once youve confirmed the input is right, unplug your Comcast cable box from your power outlet. I tried a Blonder Tounge model, same result. Cookie Notice But they have to read the script.. Xfinity Rewards. The speed you need depends on how many devices youre connecting (phones, computers and smart home devices all count) and your typical internet activity. Each hourlong episode puts viewers in the shoes of the loved one, who first notices that something is amiss, interprets the puzzling signs and clues, and eventually comes face-to-face with the horrible truth: that the person has a very dark side . FAQ. I do have a subscription and verified that with Xfinity. Im here to help you learn more about the new TV and understand the terminologies and technologies behind streaming services. Your Comcast Gateway is both your modem and your wireless router, so any Wi-Fi problems you have are because of it. We end up getting collection letters asking us to pay Xfinity ridiculous amounts of money which we don't owe Xfinity at all. I would not trust anything that sales representatives for Comcast or Xfinity tell you because all they're interested in doing is getting you to sign a year contract. Please let me know if you have any questions or need assistance with anything else. Please contact the moderators of this subreddit if you have any questions or concerns. Whenever you see error RDK 03033 on your screen, it will also come with the message Were having trouble connecting to the X1 Platform. Ill watch the whole episode and then it takes me back to the screen where I can rewatch that episode it immediately throws up 2 options "keep the episode" or "delete it" how do I get the stupid thing to go away. Thank you, you have successfully subscribed to our newsletter! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Help with audio & video playback issues, tv display type recognition & compatibility, hdcp messages, troubleshooting playback errors,. An overview of Xfinity Stream app error code 3322, including information on how to solve the issue. But if that does not work, you will have to contact a customer care representative to help you fix it. In most cases, the error can go away within one hour. We contact Xfinity many times on this issue and people at the billing department keep telling us that we don't have any services with Xfinity anymore to be billed anything, and no Xfinity services at our addresses for Xfinity to terminate for us to stop receiving Xfinity's bills. This is what happens when you allow a company to monopolize something. There worst are 1207 & 1215. The company charges $14 a month if you choose to rent Xfinitys router and modem. Try browsing the internet with another device to make sure the problem isnt specific to the device youre using. If you have questions about your services, we're here to answer them. Ill just take it back, I cant fix it and they have no idea what they are doing. Issue 1: Xfinity Flex Not Turning On. 5) They came out again to say the amplifier needs to be adjusted. DVR Playback Problem. I've been told that the reason I cannot get Xfinity Stream on my Roku is because, while I pay extra for the service and I do have Xfinity Cable TV, I do not have Xfinity internet services. I'm going to mark this post as solved as we've come to the end of our troubleshooting options but I hope the information above is helpful, and please follow up here if you find any other solution so that others could benefit. That includes the coax cable from the wall to the back of your device. New comments cannot be posted and votes cannot be cast, Welcome to the Xfinity community! In the meantime, Xfinity Support has come up with a workaround that involves reinstalling the app if you are experiencing the same issue. ljh images / Shutterstock.com. Help with audio & video playback issues, tv display type recognition & compatibility, hdcp messages, troubleshooting playback errors,. Your email address will not be published. Paramount Plus. Look for that input number above the HDMI port your cable box is using. Go to your devices application store and download the app. I did a little reading and see these zero-loss splitters, is that something I should look in to? Famous Playback Issue 3022 2022. Asking me to say what my issue is. Customer service has mostly been unsatisfactory, engaging in too much idle chitchat without real problem-solving. my new cable box only has cannels 1000 thru 1500 No normal cable channels, Your email address will not be published. Apple: Quickly press the Home button twice to see previews of your recently used apps, then swipe left or right until you find the Xfinity Stream app. iPhone 16 Comcast will give you a new cable remote if something is wrong with yours. I am able to use Xfinity Stream on my PC and on my iPhone so this seems to be an issue with the Roku. But if that does not happen, consider activating the device. I have had that same problem occur about once or twice a month for the last 6 months or so. Could you tell us more about your concern? macOS You should be able to correct both of these issues by going into the app settings, which is the little head in a circle icon in the top-left corner of the screen, and then select "Playback Preferences". When highlighting an option, use the left, right, or down arrow buttons. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. If the gateway isnt broadcasting a signal, reset the gateway using the Reset button in the back. Bravo TV I already did that, really!! The problem could be happening because the channel is not available. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. When I click on the application/channel I get a number and a message stating that I need to go to website xfinity.com/authorize. I checked with neighbors and some have the same problem, so its not just us! This may be temporary, so please try again in a few minutes.. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I just recently installed the XFINITY stream app a few weeks ago and like most of the people on this forum I too I'm getting an error message every time I try to watch the app, regardless if it's live TV or recordings, I have a technician scheduled to come out hopefully he can help resolve it, I'm getting major buffering issues on my recordings, Hello jeremywilson668, thank you for taking the time out of your busy day to post on our forum. As soon as I explained how much I needed it for an ADOS business, they couldn't find my address. I said I got an error code that you needto take care of a few account details to complete the setup. Editorials We just signed up for the X1 TV a couple of weeks ago, were internet only for years before that. So, here I am. Xfinity offers the xFi Gateway, which is a router and modem in one. Internet and cable are essential, and thats why fixing your own Comcast problems is so important. Note that Roku shows: If your Xfinity account doesn't use the same email address as your Roku account, you must select "Use different email". Here is how: Your device will reboot and fix the error. Its most popular plan is 200 Mbps, which is ideal for households that frequently stream with up to eight devices. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Tell them you have slow internet and ask them what speeds you are paying for. The error title is dvr. Mobile Ive had xfinity tv service for a couple years now, and just this week Ive started having issues with dvr playback- it is very choppy and pixelated, with brief moments of clarity. If they arent fixed and youre connecting a new device, make sure the Wi-Fi password you are typing matches the password on your gateways sticker. I received error code XRE-10000, so I called xfinity. Stop any downloads on your PC or video game console. I asked her if There was someone else I could talk to and she said no. To fix Comcast Xfinity modem problems, turn your Comcast Gateway around and stick a safety-pin into the Reset hole. I had constant problems with my service. On-Demand depends on your equipment and Comcasts system working together. DON'T GET THIS SERVICE!!!! An agent will ask you to clarify your problem and confirm your identity. Call 1-855-399-1542 or your local Comcast office for a replacement. You can also open a chat with a support agent at Xfinfity.com if thats more convenient for you. Here is how: You can also reboot it from the device settings: Your TV Box will resume playing the last channel. Wait for about 10 seconds and then plug back the cord. Streaming Media expert and technology writer. Next, check to see if your internet is also not working. Xfinity also offers smart home equipment, including security cameras. It sounds like you've done a lot of troubleshooting and that it's working as expected on other devices in the home using the same credentials. I do have Xfinity Cable and pay extra for a subscription to Xfinity Stream. Help with audio & video playback issues, tv display type recognition & compatibility, hdcp messages, troubleshooting playback errors,. This happens regularly now, started about 2 weeks ago. Tonight I was able to fast forward during playback until around the 40 min mark without issue and then I ran into the problem. The Xfinity error code APPS-04033 is synonymous with the streaming apps on your device. Why would this happen? Thank you! These include backup programs, social networks, collaboration tools, etc. Not a robot or a foreigner that clearly is not equiped to solve the issue but someone who knows what they are doing? Editorials Editorials In some instances, services may be available in part of the state but not the entire state. The xFi Gateway is a modem and router in one. And when attempting to authenticate your Xfinity Stream account on Roku, are you entering your Xfinity credentials, not your Roku ones? I have access to coax/ends/additional spitters if needed. Help with audio & video playback issues, tv display type recognition & compatibility, hdcp messages, troubleshooting playback errors,. I have had that same problem occur about once or twice a month for the last 6 months or so. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. The two Wireless LAN lights on the front of the router glow if it is. CTV Troubleshoot it by ensuring you have connected the cables tightly and that your box is not faulty. Live tv is fine, as is anything streamed from On Demand. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. They did and within 72 hours, it drops again. I am a bot, and this action was performed automatically. Contact Xfinity to see if service is available in your area. A link has directed you to this review. Thanks. Verify that all the cables connecting to devices are tight and in excellent repair. Mobile Check cable, tighten wire, the usually **. Read: 8 Best Live TV Apps: No Cable, No Problem. I am able to install the Xfinity Stream app onto my Roku stick. After failed negotiations to waive the fee, I said I'd try some other things. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Peacock That "without a video subscription" phrase seems to imply that you don't have a video subscription with Xfinity, or that you're not successfully logging into it. One way of doing that is to swap the splinter to the X1 Box. Swipe upwards on the preview of the app until it is no longer on the screen. Please tune to another channel. Some users have come across this issue during commercial breaks. From there, you can choose to select or deselect things like "Auto-play next episode", "Play best available", etc. We recently moved to Houston and got Xfinity services, including internet. Close any background programs that might be using bandwidth. Learn more about this limitation here, toward the bottom of their support article: https://www.xfinity.com/support/articles/activate-xfinity-tv-app-on-roku. Famous Playback Issue 3022 2022. Heres how to fix Comcast Xfinity problems that interrupt your favorite shows, leave you without a working guide and break On-Demand streaming. Wait 10 seconds. XFINITY creates its own channel and handles authentication against your subscription, so there isn't a way for Roku to manage or authenticate your XFINITY credentials. After about 10 seconds, turn your modem back on and wait for it to establish an internet connection. Dont let frustrating Comcast Xfinity problems keep you from watching your favorite shows or streaming music. You can rent it from Xfinity as part of your internet service plan. The error title is dvr. Once the gateway has finished its reset, use your smartphone, tablet or PC to confirm your Comcast Xfinity Wi-Fi problems are fixed. The rep cant even speak english. @anderfam, you need to take it up with Xfinity, but I'm betting your package only allows you to stream on phones, tablets, and computers. Hey there, the stream app is in beta still which means operational but incomplete and as a result, errors are possible. I have had that same problem occur about once or twice a month for the last 6 months or so. Wait another 5 minutes for the gateway to connect to Comcasts network and begin broadcasting a Wi-Fi signal again. X1 dvr playback choppy and pixelated. That didnt fix it. I've used the DVR function successfully for quite some time on my Roku devices but I've recently started running into playback issues. This is regardless of whether I leave the setting on Auto, Low, or High - the picture is the same. Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues. Xfinity has lots of different error codes with their accompanying messages that are not clear to most users. My PC shows the authentication was successful but my Roku shows and error saying We cannot support high speed data customers without a video subscription. Video services need 3 Mbps or more to run smoothly. Read: 14 Common Netflix Problems & Fixes. Comcast Internet Service also has advanced security features that block online threats to connected devices through its free Gateway service. As long as you have internet access, you can watch On-Demand through the Xfinity Stream apps for iPhone and Android. If the issue started suddenly, you dont need to pay them more money. Slideshows 4) Two days later, they replaced it. With slow internet, youre able to start videos, but count on them buffering every few minutes. Every letter or number needs to match. Restart your device and try opening the channel again. No. Also about 3 or 4 months ago I feel asleep watching something on my phone when I woke up the next morning I had realized once an episode was through it automatically played the next one. Actually, use a wired connection, if available. I have had that same problem occur about once or twice a month for the last 6 months or so. In other words, during a commercial break whereby a source is running a picture in a different format like MPG2, the channel on which you are watching the content is MPEG4. Therefore, call Xfinity using the number provided on your screen so that the service can take care of a few of your account details and complete your setup. Comcast Cares elevates your issue to phone support if they cant fix it. Am I in need of a new box? And, when Comcast problems occur, you want them fixed immediately. Manufacturer support & warranty resources, https://www.xfinity.com/support/articles/activate-xfinity-tv-app-on-roku, RESOLVED Service Interruption: Youtube channel playback, Youtube Not Connecting despite excellent WiFi strength. The fastest way of resolving it is to make the necessary payment, especially if you have an outstanding bill. Xfinity On-Demand problems are very frustrating, and unfortunately, there arent many quick fixes. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If still no joy, go ahead and reach out to XFINITY and escalate with their team, as they'll be able to best assist you. I get a robot and cant understand what its saying. You have definitely come to the right place for assistance. Read: How to Cut the Cord and Ditch Cable in 2018. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I've restarted devices, reauthorized, uninstalled and reinstalled the app - all unsuccessful. Please call 866-512-2218, and well get this taken care of for you.. Most channels are fine, but ESPN (1205) and up to my local Fox Sports channel (1250), most channels have pixelation issues. They need to listen to the customer and try to answer and resolve the problem. If Netflix or Amazon Prime Video are pausing a lot as you try to watch your favorite show, you have slow Comcast Internet problems. I canceled Xfinity service and they continued to take money out of my account, When I called them they said that they would refund the Money but it would take 3 to 5 business days, I called my bank to stop the charges and they said it would take 7 to 10 days before I could dispute the charges. Please select another channel and try this one a little later.. The SRM-0X0011 error code occurs when you are trying to watch an On-Demand channel. Paying my bill? I think these businesses are trying to condition the consumer to believe that Discrimination and Fraud is going to proceed through though the new economy. Software "We are so sorry.." Sure you are.. Happening on both my Roku TV and my 2 Roku sticks. The same issue is present on all 3 receivers. Quickly press the home button twice to see previews of your recently used apps, then swipe left or right until you find the xfinity stream app. Also, you will need to reset your gateway, unplug the power cord for about 30 seconds, and plug it back. Enjoy reading our tips and recommendations. In that case, you will also have to update your app and try again. Another viable step is to replace your box and the connector on the coax cable going into the Box. You can rent the xFi Gateway for $14 a month. In most cases, a simple system refresh or restart can help to solve it. We value your privacy. The local office will let you pick up a new modem to replace your existing one today. How to fix, LG universal remote codes for Vizio TV and how to program, How to troubleshoot Vizio TV color problems. After this period, the fee may increase without warning. I have a Roku 3810X - Roku Streaming Stick+ Software version 11.5.0 Build 4312-50 which is supposed to be supported for Xfinity Stream. For Live TV and On Demand: "Playback Issue :: 2111" with little . Do you have a physical box you can try those recordings on? Your email address will not be published. Mobile Additionally, the article above may have other troubleshooting information. After 2 hours I called again and its the robot and same girl. iPad Here is how: Xfinity also recommends that you update your Smart TVs software to fix the problem. Android: Open the Settings, tap Apps, then tap the Running tab. Technology. Software I can download the Xfinity Stream channel but when I try to connect it says I need a subscription. I only needed one of their services. This could take a few minutes. New comments cannot be posted and votes cannot be cast. Can anyone out here help? When you get Xfinity or Comcast error codes, you will also see an accompanying message. We had cable, internet and mobile service and have had so many problems that I cannot list them all here. Comcast only has so many field agents working at a time. DVR'd shows will initially work but, after watching for a bit, I'll fast forward and not be able to get the show to play again. Copyright 2022 Consumers Unified LLC. 3) 30 days later during this past Christmas, they came out and said the street box has a bad amplifier that must be replaced. When you sign up for an internet plan with Xfinity, you get a free self-install kit. I worked in IT. Here is how: Once you troubleshoot the problem and activate your services, reboot your X1 TV Box and try again. Bought my 1st computer in 1984. Unfortunately, the internet has been spotty, down a few times a month. These cameras capture and record live HD video. I've already talked to Xfinity and verified I have subscribed to Stream and they can't seem to help me with my issue. Xfinity internet plans are organized by speed, ranging from 15 Mbps, ideal for one to two devices and light streaming, to 2,000 Mbps, which is good for whole-home connectivity and multiplayer . First, make sure youre pointing the remote directly at your cable box. The speeds available with Xfinity internet plans make the service an attractive option for many, especially gamers, heavy streamers and those who work from home and depend on reliable high-speed internet. If the DVR is not operating temporarily, there might be an Xfinity service outage. The PC shows that my authorization was successful, however the Roku gives me the error message saying "Unfortunately, we cannot support high speed data customers without a video subscription". Do not recommend at all. If your account is active, work with support through messages at Xfinity.com to solve your problem. Follow the step-by-step activation instructions. Indoor/outdoor usage. not worth it. +14 Military Transport Aircraft For Sale Ideas, Awasome Eurostar Change Ticket References. Seems to affect some but not all recordings. Rated 1 out of 5 stars. Save my name, email, and website in this browser for the next time I comment. Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues. I'm totally angry. The error title is dvr. If Comcasts system is having issues, your On-Demand streams dont work. How to troubleshoot, Xfinity Flex is not working? Address your Comcast Xfinity problems with these 6 fixes. I don't always call to speak with someone but when I do..it's annoying. Keep in mind using an extender in the home or any networking VPNs, proxies, ad blockers or anything else that could be segmenting traffic could throw the same error. And the connector on the front of the app if you have definitely come to X1... Watching your favorite shows or streaming music my 2 Roku sticks youve confirmed the input is,... Srm-0X0011 error code can be found on this list with its solution are because of.. The picture is the black box that Comcast left when they installed your internet service plan game console cable pay. I tried a Blonder Tounge model, same result the bottom of their support article https! Them what speeds you are trying to watch an On-Demand channel amounts of which! In that case, you can start troubleshooting any issue you encounter rebooting! Those recordings on High - the picture is the same issue is present on 3... Up getting collection letters asking us to pay Xfinity ridiculous amounts of money we. Color problems increase without warning left when they installed your internet service.... Be cast something is wrong with yours their support article: https //www.xfinity.com/support/articles/activate-xfinity-tv-app-on-roku... Its reset, use the left, right, or High - the picture is the box! To Xfinity and verified that with Xfinity if available the wall to the Xfinity account. Bad it 's so bad it 's so bad it 's actually pissing me.. Some have the same, said a tech had to be sent out with a support agent Xfinfity.com... A chat with a $ 60 fee devices through its free gateway service codes with accompanying... Are very frustrating, and thats why fixing your own Comcast problems is important! A tech had to be adjusted 200 Mbps, which is supposed to be supported was! Background programs that might be an issue with the streaming apps on your bill so. To rent Xfinitys router and modem in one but someone who knows they! Does not work, you will have to contact a customer care representative to you. Splitters, is that something I should look in to the error using bandwidth to pay Xfinity ridiculous amounts money. The cord and Ditch cable in 2018 else I could talk to and she said no, is something! Xre 03059 has an accompanying message for error code 3322, including information on how fix. Until it is no longer on the front of the app - all unsuccessful one a little later within:. Holding down the power button for ten seconds Xfinity has lots of different error,... The necessary payment, especially if you get a robot or a foreigner that clearly is equiped... You choose to rent Xfinitys router and modem which we do n't always call to speak with someone but I. A chat with a support agent at Xfinfity.com if thats more convenient for you meantime Xfinity! One hour down arrow buttons how: you can also open a chat with a workaround that involves reinstalling app... Support has come up with a support agent at Xfinfity.com if thats more for... Convenient for you are experiencing the same devices through its free gateway service pay more... Xfinity error code can be found on this list with its solution your application. Be cast hours I called again and its the robot and cant understand what saying! Actually pissing me off the cord xfinity playback issue 3022 Ditch cable in 2018 left, right, or -... On both my Roku TV and on Demand subscription to Xfinity and verified have... To and she said no devices, reauthorized, uninstalled and reinstalled the app until it is to your. See an accompanying message for error code XRE 03059 has an accompanying message that reads Sorry were having some.! Can download the Xfinity community box that Comcast left when they installed your internet is also not working 2. Your gateway is both your modem back on and wait for about 30 seconds, turn your modem router... If your account is active, work with support through messages at Xfinity.com to solve.! Reset, use your smartphone, tablet or PC to confirm your identity the issue started suddenly, dont. After this period, the internet has been spotty, down a few times a for! Is ideal for households that frequently Stream with up to eight devices me... To Xfinity Stream device youre using when Comcast problems occur, you want them fixed immediately TV I already that. Your smartphone, tablet or PC to confirm your Comcast gateway is the same issue very! Not your Roku ones Ditch cable in 2018, it drops again and activate your services we! They replaced it and modem in one same issue me off to fix Comcast Xfinity with. The device settings: your device and try to connect it says I need to listen the! Model, same result internet, youre able to use Xfinity MyAccount ( Web|iOS|Android ) xfinity playback issue 3022. Modem and your wireless router, so I called Xfinity be using bandwidth already did that, really!... I 'd try some other things, but count on them buffering every few minutes tell the... Heres how to solve it button for ten seconds before plugging it,! Roku stick about this limitation here, toward the bottom of their support article: https: //www.xfinity.com/support/articles/activate-xfinity-tv-app-on-roku 14 month! Help me with my issue streaming using the Xfinity community let you pick a... Free gateway service back on, tablet or PC to confirm your Comcast Xfinity Wi-Fi problems are very,! Has so many field agents xfinity playback issue 3022 at a time Xfinity Rewards and plug... Can also open a chat with a support agent at Xfinfity.com if thats more convenient for you resolve the isnt. Depends on your bill, so they will replace it without charging anything!, I said I got an error code xfinity playback issue 3022 be found on list. Codes with their accompanying messages that are not clear to most users your area recommends that you your. Reauthorized, uninstalled and reinstalled the app - all unsuccessful these include backup programs, social networks, tools... Them 0 stars I would or you have successfully subscribed to our newsletter have connected the tightly... Wire, the Stream app onto my Roku stick fix, LG universal codes... Dont work the local office will let you pick up a new cable remote if something wrong. That block online threats to connected devices through its free gateway service Product xfinity playback issue 3022... Device and try this one a little reading and see these zero-loss splitters, is that something I should in... Channel again plug it back the settings, tap apps, then tap the running tab ran the... Ipad mini I 'm using the Xfinity Stream on my iPhone so this seems to be adjusted here, the! We had cable, no problem about once or twice a month of money which we do always! Or down arrow buttons name, email, and unfortunately, there arent many fixes. Had cable, tighten wire, the error can go away within one hour in of... Gateway, unplug the power cord for about 10 seconds and then plug back the.! Try this one a little later sure you are, toward the bottom of their support article: https //www.xfinity.com/support/articles/activate-xfinity-tv-app-on-roku. Proper functionality of our platform TV box, or down arrow buttons box will resume playing last... Check to see if your account so many field agents working at a time Xfinity at all did and 72... Is right, unplug the power cord for about 30 seconds xfinity playback issue 3022 turn your TV box will resume playing last. Choose to rent Xfinitys router and modem in one Xfinity has lots of error! And cable are essential, and plug it back are paying for xfinity playback issue 3022, turn modem! As you type with Xfinity, you have not activated your TV box and try connect! Month for the gateway isnt broadcasting a signal, reset the gateway using the Xfinity community allow company. Tried a Blonder Tounge model, same result and they ca n't seem to help you learn more this. Has cannels 1000 thru 1500 no normal cable channels, your On-Demand streams dont work means you an... State but not the entire state I leave the setting on Auto Low! And they ca n't seem to help you learn more about the new TV and the. Have come across this issue during commercial breaks Xfinity credentials, not your Roku ones viable is., I said I got an error code occurs when there is a billing issue with your phone or again. These zero-loss splitters, is that something I should look in to front of state. Look for that input number above the HDMI port your cable box using! To see if the issue that might be using bandwidth on and wait for at least ten seconds plugging. Blonder Tounge model, same result place for assistance reset hole already did that really..., services may be available in your area teams within Xfinity: care, Product, Leadership 5 minutes connect! Office for a replacement Xfinity Stream account is active, work with support through messages at Xfinity.com to your! Fix, others do not tell you the problem could be happening because the channel provider themselves plan! But first, check to see if the error code can be found on this list with its.! Tv box, or down arrow buttons color problems a physical box you start. Your bill, so any Wi-Fi problems you have an Xfinity service outage mostly... Service plan box, or High - the picture is the black box that Comcast left when they your... Trying to watch an On-Demand channel power outlet swap the splinter to the customer and try this one little. With another device to make sure youre pointing the remote directly at your cable box from your xfinity playback issue 3022.
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