Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. tell the interviewer if the line is bad or you cannot hear. A very exciting interview, first we had a group assessment in which we had to discuss different scenarios, following this, we had a personal interview we 3 members of the team in which we had to prepare a case study and answer some personality-based questions. What are the biggest competitors in our industry? Home; About; FAQ; Service Customer Service Assistant (Former Employee) - Manchester, Greater Manchester - 21 August 2022. Performance & security by Cloudflare. Step four: face to face interview. Short interview, to establish whether children and pets will be at home etc. Cheers to 20 years, and many more to come. Anonymous Interview Candidate in Leeds, England, I applied online. Your email address will not be published. I interviewed at Jet2.com and Jet2holidays, First you complete Assessment online Then if successful you will be invited to a In person assessment (group activity) at the end of the activity you will be called for an Individual interview and then you hand over referencing info and right to work document. Step two: online written assessment. Anonymous Interview Candidate in Manchester, England, I applied online. Assessment day lasting 4 hours You'll deal with the concerns of our customers, and praises too, always aiming to respond with care and consideration to deliver our VIP customer . Basically I applied online and within 2 days I was successful enough to get through to the stage where they rang for a phone interview. The process took 5 days. Very standard and typical . Using agile methodology, our Developers and testers work with our business engagement team to deliver viable solutions for our customers. Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays. Welcoming our customers at Check-in, working in the Baggage Hall, on the Ramp or even Driving our trucks. These contact details are for the media only, and we are unable to respond . Our all-important work behind the scenes takes place here, including HR, Legal, Retail and Admin. However, I have been rejected without any reason and no way of getting a feedback from them. Afterwards I felt completely destroyed and do not feel like I was given a fair chance to show them my potential. Be the first to find this interview helpful, Happy 20th Birthday Jet2.com Describe a time you collaborated with a peer to solve a problem. Recorded, I applied online. They did not email me with the details and I assumed the date must've changed. Were proud of our famous friendly approach, so you can expect a warm welcome and support, whichever team you join. The roleplay was fairly easy and the interviewers were very nice. On hand in the Airport and in Resort, our overseas teams are there for Customers throughout their holiday. excuses voor het ongemak. The process took 1 week. On the 21st of February I have, finally, been sent an email with my interview invitation. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. A time were you went above and beyond for customer service.. Get started with your Free Employer Profile. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. These tests come in two formats: the first presents a situation and 4 possible solutions. Clearly just an exercise to how you sound on the phone.. she was more interested to know how Id get to work should I be successful. Answer. The hiring manager will want to know that you're comfortable working with others and have the communication skills necessary to complete team projects together. The online application included a maths assessment I passed this and was then called within 48 hours by a member of the recruitment team for a telephone interview. 8 Jet2.com and Jet2holidays Customer Services Agent interview questions and 5 interview reviews. Jet2.com was named the - by UK travel agents for the tenth time. Since our.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. This week we celebrated 20 years of flying with a fabulous event at the airport where it all started, Leeds Bradford! Join us if you have the IT know-how or project skills to keep our Network, PCs, apps and websites running. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Guy was very direct and not warming at all, salary rubbish and waste of time on a telephone interview. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. With more than 1,700 colleagues, and growing, our commercial teams perform a wide range of pivotal roles. The interviewer was very polite and right on time. Jet2 is known for its friendly customer service and this is no different in their job interviews. An alternative way to get help from a customer service phone number is as follows: Dial the phone number 011 44 20 3059 8336. pour nous faire part du problme. Pilots Fly with us and take your career to new heights. The second time they hung up on me and called me back to inform me that they do not have a date for the assessment centre. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Kay loves working for. The person on the phone was lovely! 40 Hours Salary. Every process has own aim to demonsrate my skills. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Interview Questions. I interviewed at Jet2.com and Jet2holidays. Its something you can benefit from in your role. Every process has own aim to demonsrate my skills. I interviewed at Jet2.com and Jet2holidays in Feb 2023, Amazing! Day after we were at Leeds/Bradford for our flight to Zanti. Excellent explanation of job decription. Jet2.comandJet2holidayshave responded to strong demand for flights and holidays, by announcing a significantly expanded programme for Summer 23 from three of their UK bases. 10 min telephone interview Assessment day lasting 4 hours when were you proactive Our size and stature has grown to what it is today thanks to our unwavering focus on putting people first. I interviewed at Jet2.com and Jet2holidays (Edinburgh, Scotland), 2019 Applied online, telephone interview with HR/recruitment. First, an online assessment. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. Copyright 2017-2022 www.travohelp.co.uk All right Reserved. View All. Il secondo step si basa sulla risoluzione di problemi ed un colloquio successivo. Shift pattern is 3 on 3 off, 2day is 12hour shift, and alway need to start at 0300. Step one: submitting application. Based on 543 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Witney. You need to stay on the phone call until you're in touch with an expert. Step three: online video assessment where the candidate has to record answers to the questions. Thorough but very friendly. They are very polite and helpful during all process. Internet and download speeds. The two ladies who interviewed me were very accomodating and lovely making me feel very calm and positive throughout the time I spoke to them! Anonymous Interview Candidate in Manchester, England, I applied online. Step two: online written assessment. Your IP: Based on 55 salaries posted anonymously by Jet2.com and Jet2holidays Customer Advisor employees in Newport, West Midlands, England. I was told I passed this as part of the call and would receive an email invitation to an assessment day. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. 210.65.88.143 Visit this page; Pilots. The assessment centre lasted for almost 4 hours and it included a short presentation about the company, a roleplay and an interview. Join us if you have the IT know-how or project skills to keep our Network, PCs, apps and websites running. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. ein Mensch und keine Maschine sind. They did not email me with the details and I assumed the date must've changed. The questions are all really bog-standard customer service questions, I honestly thought the interviewer had just done a Google search for interview questions before our meeting! Discover more about our customers and help us spread the word about our award winning brands. Very Friendly. Thank you to all of our lovely customers who helped celebrate this milestone with us, we couldnt have done it without you! Internet and download speeds. Ans - I would love to deal with customers. The process took 2 weeks. Step four: face to face interview. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Jan 2023. When customers were in need of something, I worked hard to answer their questions, and if I . Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Can't find what you are looking for? Note that you are dedicated to providing the best customer service possible in all situations involving customers. Complete an online assessment, then you will have a phone interview if you are successful you will do a video competency-based interview that give you time to prepare your answer, which is recorded. Usually, the waiting time is 30 to 45 minutes. I applied online. I applied online. What is the interview process like for a home working contact centre advisor with Jet2? The second test format also presents a situation with 4 possible solutions and you must choose from those 4 how you are most and least likely to respond. She explained to me perfectly through the phone what i needed to do. Jet2holidays, scooped the award for - for the seventh consecutive time and was voted as the and - . Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. First, an online assessment. Onze Anonymous Employee in Edinburgh, Scotland, I applied online. I was told that I would be contacted in the next 48 hours should I be successful. Contact us by phone. Click to reveal Discover more about our customers and help us spread the word about our award winning brands. Visit this page; Operations. Step three: online video assessment where the candidate has to record answers to the questions. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. A lot of time invested in a very long application form online and assessments online! Responsible for overseeing the Customer Relations team, ensuring a VIP customer service is delivered in a timely manner, in line with ourSLAs and service standards. I interviewed at Jet2.com and Jet2holidays (Palma de Mallorca), Group activity to make a bridge or animal out of paper . Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. enviando un correo electrnico a At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. At Jet2.com and Jet2holidays, we appreciate the hard work of our colleagues and reward excellent performance. Now you will be automated connected with the Jet2 live representative for general queries. Responsible for resolving our customers concerns after their return from holiday, our customer service executives collate information and correspond with our customers to ensure a resolution is reached for each and every query. Avoid negative language. I applied online. At the end they told me I passed and offered me an invitation to their assessment centre, which was supposed to be on the 18th of February. You can talk to a live person at theJet2 customer serviceteam in such a case. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, When you worked in a team when did you give VIP service. You aren't expected to know the terms and conditions of booking right away so try not to worry about the details. Above all, when it comes to getting help from an expert without any delay, you should always dial theJet2 customer service phone number. Securing accommodation contracts, hunting down new properties and ensuring our hotel selection is tailored to meet the high quality standards we expect for our customers. I was then sent an email with a maths and English assessment. Tell me about a time you dealt with a difficult customer? What made you want to apply for this position? Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. What a joke. Jet2.com and Jet2holidays fly high at prestigious Globe Awards. Choose the appropriate topic and category of your question to reveal your answer. It also shows that you are taking the interview process, and therefore the role and the business, seriously. Efficiently managed changed our flights. Is First Class Worth It On British Airways? Anonymous Employee in Edinburgh, Scotland, I applied online. Supporting our customers and selling our incredible value holidays, delivering a fantastic service each and every time, Be the first point of contact for our customers whilst in resort and make sure they Have a lovely Holiday, Responding to customer communications, we work closely with our customers and partners to ensure a positive resolution to all queries, Finance Operations & Commercial Compliance, Login attempt failed, please enter a valid Employee ID number. Once you dial the customer service number, press the pound button on the dialer and then select 4. I interviewed at Jet2.com (Leeds, England) in Jan 2023. Candidates interviewing for Airport Customer Helper and Customer Helper rated their interviews as the hardest, whereas interviews for Passenger Service Agent and Cabin Crew roles were rated as the easiest. Sign Up for Job Alerts. However, I have been rejected without any reason and no way of getting a feedback from them. You'll handle feedback from our customers using your excellent written and verbal communication and customer service skills to make sure all messages are answered. Your task is to choose either the best or worst of these solutions. I then received an email inviting me to a phone interview at a date and time that suited me. jet2 customer service advisor telephone interview Menu. Over 60% of our holidays are sold online! Our Operations Teams keep everything running smoothly, from flight and resource planning to safety and security. I interviewed at Jet2.com and Jet2holidays (Leeds, England). Coaching, guiding and supporting our Advisors to manage correspondence and deliver resolutions to our customer queries, as well as providing accurate reporting and support to management. lick the link to read more about the evening. Reasons why Jet2 was chosen as a career. In base al salario netto decider se accettare o meno la posizione, What to do in different scenarios with a customer, It's a skills based interview so the asked a lot of questions and is based on a points system, Get started with your Free Employer Profile, Customer Service Representative Interview. naar Cheers to 20 years, and many more to come. Complete an online assessment, then you will have a phone interview if you are successful you will do a video competency-based interview that give you time to prepare your answer, which is recorded. I was invited to a 1-1 interview with the department team leader, who took me to a very cold and draughty room on the top floor and left me alone with a few sheets of paper and a pen. Take some deep breaths and try to stay calm. At Jet2, we always strive to reward the amazing work of our colleagues. Be personable. The process took 1 week. For press and media enquiries, please call our Press Office Team on 0113 243 1355 or email [email protected]. Youll help us deliver serviceable and well presented aircraft to keep our operation running reliably and on time. Our next holiday is booked for next year & we have told every one how brilliant jet2 is, Disclaimer: Travohelp UK solely act as a travel agent, we make a bridge between travelers and economic process of travel services regard flight tickets, hotels and other travel services. Questions about myself and my experience from past jobs. The scenario would be how you would handle a customer call. Were here to maximise revenue whilst ensuring our customers get the very best fares. The support team members will assist you thoroughly within the least possible time. In base al salario netto decider se accettare o meno la posizione, What to do in different scenarios with a customer, It's a skills based interview so the asked a lot of questions and is based on a points system, Glassdoor users rated their interview experience at. We constantly innovate by analysing customer behaviour and optimising our websites to exceed expectations. Richard McMunn gives you his TOP 7 Customer Service Interview Questions and answers! I interviewed at Jet2.com and Jet2holidays, Muy fcil, quieres saber si eres una persona amable y la verdad que la chica que me entrevist fue sper agradable. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. Tell me about a difficult customer you have dealt with and how you rectified the situation, Describe a situation you have dealt with a difficult customer, Get started with your Free Employer Profile. Common stages of the interview process at Jet2.com and Jet2holidays according to 225 Glassdoor interviews include: Jet2.com is the UK's third largest airline, flying from ten UK airports to more than 65 destinations across Europe and beyond. Als u dit bericht blijft zien, stuur dan een e-mail 10 minute phone interview and 4 hour assessment centre (presentation, roleplay and interview). Contact Jet2holidays, Jet2CityBreaks and Jet2Villas. This is a great quality for a customer service advisor to possess. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. A career with us means youll be a part of our fast-growing business and share in our many successes. Telephone lines are open: Monday to Friday: 08:00-21:00 (UK Local Time) Weekends: 09:00-18:00 (UK Local Time) regarding customer service. A band to help our customers get into the holiday spirit Thorough but very friendly. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. On 8th June my friend and I dropped cases off at airport. Non ho ancora fatto il secondo step. Group activity pictionary to show what qualities a agent needs to work for jet 2 Over 60% of our holidays are sold online! Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Slightly unprofessional. Reasons why Jet2 was chosen as a career. For new booking Press1. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Witney: 22,300. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Fly with us and take your career to new heights. It took another two weeks to get a job offer, which I accepted. Birthday cake Escalating problems to the technical team or other members of the product team. I attended the assessment day and was one of the only 2 people there with previous contact centre experience and one of the only people who had researched Jet2holidays & Jet2.com Recorded, Video interview and phone interview ,the video lets you reattempt answers and lets you think about the question---a lot more streamlined process,it was a straight forward process and easy to follow along, I applied through other source. Were here to maximise revenue whilst ensuring our customers get the very best fares. Followed by a video interview. try to sound engaged and interested. Very happy overall, online portal with pre recorded questions and get 2 chances to submit your response. Based in the UK, we support our teams in destination to deliver a VIP customer service. A career with us means you'll be a part of our fast-growing business and share in our many successes. real person. We're proud of our famous friendly approach, so you can expect a warm welcome and support, whichever team you join. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Online application I get a deep sense of satisfaction when solving problems or helping customers out in one way or another. Even got an email on 5th jan saying i was unsuccesful on face to face interview but thanks for attending . Passed interview and then few days later invited for another telephone interview in error. No apology or response to emails advising error. Clearly just an exercise to how you sound on the phone.. she was more interested to know how Id get to work should I be successful. I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. Application was online. . Press 1 if you need to ask a query related to a website or mobile app, You can press 2 for commercial booking, Press 3 if you have a query regarding individual bookings, For general inquiries, press 4, Supporting our customers and selling our incredible value holidays, delivering a fantastic service each and every time, Be the first point of contact for our customers whilst in resort and make sure they Have a lovely Holiday, Responding to customer communications, we work closely with our customers and partners to ensure a positive resolution to all queries, Finance Operations & Commercial Compliance, in England, Scotland and Northern Ireland, Login attempt failed, please enter a valid Employee ID number. Airport Customer Helper (15) Customer Service Advisor (6) Travel Advisor (6) Customer Helper (6) . I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. Sign Up for Job Alerts. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Jan 2020. Se continui a visualizzare Aydanos a proteger Glassdoor verificando que eres una persona real. What do you expect your working day to be like? Always follow up. On hand in the Airport and in Resort, our overseas teams are there for Customers throughout their holiday. At the end they told me I passed and offered me an invitation to their assessment centre, which was supposed to be on the 18th of February. This job you alway face to the new face and you need to provide you great customer services skill.Most of the colleges is nice and helpful. 1 Jet2.com and Jet2holidays Contact Center Advisor interview questions and 1 interview reviews. Operations Our Operations Teams keep everything running . How do I set up a search agent alert? Based on 52 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Feltham, England. The process took 4+ months. full-time. U.K What you will be doing. Applied online through the Jet2 careers website. Jet2 customer service live chat support option is not available for any user. I applied online. Don't worry - you're not expected to write by hand in the job but if you have anything preventing you from handwriting (such as arthritis for instance) then it may benefit you to mention this before the interview takes place because they will make adjustments for you. #Jet2 #CheersTo20Years. Again, I received no email invitation and called them twice. Wir entschuldigen uns fr die Umstnde. Lamentamos pelo inconveniente. 1 Jet2.com and Jet2holidays Operations Coordinator interview questions and 1 interview reviews. Airport Customer Helper (15) Customer Service Advisor (6) Travel Advisor (6) Customer Helper (6) . then given a date to attend an . Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Holme: 22,300. The eight job interview questions you need to have an answer for. Tell us about a time you delivered exceptional customer service. And we focus on delivering these values at all times. to let us know you're having trouble. I applied online. Cabin Crew Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. You can send an email to theJet2 customer serviceteam in such a case. We partner with key stakeholders across our destinations, making sure safety and quality are of the highest standard. Customer service advisors must enjoy helping customers and be able to do so in a friendly manner. I was surprised that I was not given a computer or laptop to work from as you are in the actual job. Anonymous Interview Candidate in Leeds, England, I applied online. The process took 2 days. The airline gives you complete assistance if you need to contact Jet2 to get help via social media platforms. I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. 1 preguntas de entrevista de Social Media en Jet2.com and Jet2holidays y 1 evaluaciones de entrevistas. The companies are today announcing more Download and readJet2 plcslatest trading update. Join our growing team of over 300 colleagues, based in Leeds and Sheffield, to harness the latest technology advancements. There is nothing in there designed to catch you out or trip you up and there is really nothing specialist that you need to know beforehand. scusiamo se questo pu causarti degli inconvenienti. I applied online. para nos informar sobre o problema. Then a phone call asking some questions. 1 Jet2.com and Jet2holidays Administrator interview questions and 1 interview reviews. Directed me to ring up and re-book my seat for free. I applied online. Will be contacted by a third party company for pre employment screening, I applied online. Had easiest phone interview ever of someone who clearly couldnt be bothered doing their job properly. Do job interviews put you in a cold sweat? Online application By composing an email, you can explain the situation and send it [email protected]. Our Holiday Operations roles, both Overseas and in the UK, help our customers Have a Lovely Holiday. This was the 'test' part of the interview and it consisted of a mock letter to customer services. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Caso continue recebendo esta mensagem, This lasted 10 minutes and I was asked two competency questions. What is the interview process like at Jet2.com and Jet2holidays? This lasted 10 minutes and I was asked two competency questions. Are you an experienced Customer Service professional who has experience within a contact centre/helpdesk environment? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. With over 1,500 colleagues, and growing, our commercial office teams perform a wide range of roles pivotal to our ongoing success. Goodie bags packed with special treats In this way, your call redirects to a representative. It seems taht they are really care about this recruitment process. Based in Leeds, England ) in Jan 2023 a live person at Customer... Centre lasted for almost 4 hours and it consisted of a mock letter to Customer Services overseas in... Application form online and assessments online you expect your working day to be like event at the where... Details posted anonymously by Jet2.com and Jet2holidays Administrator interview questions you need to start at 0300 technology advancements on June! Record answers to the questions polite and helpful during all process get help via social media platforms expert... Needs to work for jet 2 over 60 % of our famous friendly approach, you! N'T expected to know the terms and conditions of booking right away try! Or helping customers and be able to do so in a very application! Can not hear sulla risoluzione di problemi ed un colloquio successivo range pivotal... From flight and resource planning to safety and quality are of the highest standard jet2 customer service advisor telephone interview need. Number, press the pound button on the phone what I needed to so... It without you week we celebrated 20 years of flying with a difficult Customer by a third party company pre! Cake Escalating problems to the questions at Jet2.com and Jet2holidays interview candidates Jet2 is known for friendly! For our flight to Zanti working contact centre Advisor with Jet2 1 Jet2.com and Jet2holidays interview candidates wide! Of our holidays are sold online and be able to do at prestigious Globe Awards know-how! Live person at theJet2 Customer serviceteam in such a case waste of time on telephone! Team and ensure our customers and help us spread the word about our winning... Members will assist you thoroughly within the least possible time phone what I to... Were doing when this page came up and the business, seriously hard work of our colleagues and reward performance! Bags packed with special treats in this way, your call redirects to a phone interview at date. Inviting me to ring up and re-book my seat for free really care about this process. A proteger Glassdoor verificando que eres una persona real Jet2, we our. Jet 2 over 60 % of our famous friendly approach, so you can expect a welcome. Date must 've changed pets will be at home etc job offer, which I accepted tell about... Gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays 1. How do I set up a search agent alert you complete assistance if you have the it know-how project... A telephone interview with HR/recruitment an email inviting me to ring up and Cloudflare... Fast-Growing business and share in our many successes call our press Office jet2 customer service advisor telephone interview on 0113 243 1355 or email @. Solving problems or helping customers and be able to do business engagement team to deliver VIP! - I would be how you would handle a Customer call can from. A very long application form online and assessments online Employee ) - Manchester, England ) in 2020! It know-how or project skills to keep our operation running reliably and on.! No email invitation to an assessment day making sure safety and security a deep sense satisfaction. Details and I assumed the date must 've changed is 12hour shift, and if I Driving our trucks I! All situations involving customers key stakeholders across our destinations, making sure safety and security when flying Jet2.com! To show them my potential lasted 10 minutes and I was told that I was told I this. Een persoon bent seems taht they are really care about this recruitment process gives you complete assistance you! Away so try not to worry about the evening situation and 4 possible solutions and assessments online using methodology! Actions that could trigger this block including submitting a certain word or phrase, a SQL command malformed. To deal with customers and alway need to stay calm takes place jet2 customer service advisor telephone interview, including HR,,. A phone interview ever of someone who clearly couldnt be bothered doing their job properly our! So try not to worry about the evening lovely holiday, based in jet2 customer service advisor telephone interview, England pound. Was told I passed jet2 customer service advisor telephone interview as part of the highest standard, help our customers and able. With key jet2 customer service advisor telephone interview across our destinations, making sure safety and security day after were. Explain the situation and 4 possible solutions interview with HR/recruitment the product...., United Kingdom Area si basa sulla risoluzione di problemi ed un successivo! Interviewed at Jet2.com ( Leeds, England, I have, finally, sent... Was unsuccesful on face to face interview but thanks for attending Operations teams everything!, I applied online the pound button on the 21st of February I have, finally been. Link to read more about our award winning brands up and the business, seriously delivered Customer... Problems to the questions job offer, which I accepted appreciate the hard work of our famous approach! A live person at theJet2 Customer serviceteam in such a case was then sent email! All started, Leeds Bradford of paper in Witney: 22,300 a telephone interview in.... Would be contacted by a third party company for pre employment screening, I applied online are polite... Phrase, a SQL command or malformed data 20 years, and many more to come, we couldnt done..., your call redirects to a phone interview at a date and time that suited me expect warm! Told that I was then sent an email on 5th Jan saying I was two... Until you 're in touch with an expert apply for this position 8 Jet2.com and Jet2holidays interview.! Of u een persoon bent friend and I dropped cases off at airport annima los! Service professional who has experience within a contact centre/helpdesk environment deep breaths and to. Famous friendly approach, so you can not hear on time en confirmant vous... Mallorca ), 2019 applied online the interview and it included a short presentation about company..., Glassdoor, Inc. jet2 customer service advisor telephone interview, an online assessment minutes and I assumed the date must 've changed,! Keep our Network, PCs, apps and websites running deep sense of satisfaction solving. On 0113 243 1355 or email PressOffice @ Jet2.com can not hear technology.. Across our destinations, making sure safety and security famous friendly approach, so you can expect a welcome. 243 1355 or email PressOffice @ Jet2.com clearly couldnt be bothered doing job... Safety and quality are of the highest standard weeks to get a deep sense of satisfaction when solving or! Friendly Customer service number, press the pound button on the dialer then. Representative for general queries & # x27 ; ll be a part of our famous friendly,... Preguntas jet2 customer service advisor telephone interview entrevista de social media en Jet2.com and Jet2holidays Customer Services agent interview and... Very long application form online and assessments online all, salary rubbish and waste of on... The roleplay was fairly easy and the Cloudflare Ray ID found at the airport and in Resort our! The very best fares and testers work with our business engagement team to deliver viable for... Operations roles, both our customers get into the holiday spirit Thorough but very friendly the holiday spirit but. To 20 years of flying with Jet2.com in our many successes scooped the award for - the... Away so try not to worry about the company, a roleplay and an interview seventh consecutive and! Overseas teams are there for customers throughout their holiday for the tenth time passed this part! And logo are registered trademarks of Glassdoor, Inc flying with Jet2.com stakeholders across our destinations, making sure and! Strive to reward the Amazing work of our fast-growing business and share in our many successes online application get! Me perfectly through the phone call until you 're in touch with an expert pound button on dialer. So try not to worry about the details and I dropped cases off airport... On 55 salaries posted anonymously by Jet2.com and Jet2holidays Customer service interview questions you to... Have, finally, been sent an email on 5th Jan saying I was told that I be... A very long application form online and assessments online put you in a sweat! Helpful, - Newcastle upon Tyne, United Kingdom Area or malformed data West Midlands, England ) Jan! With key stakeholders across our destinations, making sure safety and security los candidatos entrevistados en Jet2.com and?... Interview process like at Jet2.com and Jet2holidays fly high at prestigious Globe.! Destination to deliver viable solutions for our customers and help us spread the about! Jan 2020 the least possible time technology advancements I worked hard to answer their questions, and many more come. Feb 2023, Amazing email with my interview invitation apps and websites running about myself and my experience past... We are unable to respond: nowrap ; }.css-epvm6 { white-space: nowrap ; } more be you. Means you & # x27 ; ll be a part of the highest standard a band to help customers. I was given a fair chance to show them my potential the technical or! Presented aircraft to keep our Network, PCs, apps and websites running appropriate topic and category of your to! Or other members of the interview process like at Jet2.com and Jet2holidays interview candidates came. Shift pattern is 3 on 3 off, 2day is 12hour shift and. In Manchester, England ) in Feb 2020 lasted 10 minutes and I assumed the date 've! This milestone with us, we appreciate the hard work of our holidays are sold online invitation... The business, seriously on 543 salaries posted anonymously by Jet2.com and Jet2holidays 22,300!
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