As one of our customer assistants, you could work on our checkouts, replenish our shelves or make good things happen as you bring our customers what they want on Market Street and across your store. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Get started with your Free Employer Profile. Your CV should be a Word or PDF document. 3) Give me an example of a time when you succeeded in life? 1) A regular customer returns to the store with a receipt however does not have food. Then got invited to go through an online assessment centre. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. At the interview they will ask basic questions like: Why do you want to wok here? The process took 4 weeks. Tell me about A time here something hasn't gone to plan. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Job title: Business Support Manager - Information Services Contract: Permanent Location: Burford, OX18 4PF (with hybrid working - 2 days a week in the office) Salary: 28,982 to 33,700 per annum Closing date: Tuesday 14 March 2023 Interview date: Thursday 23 March 2023 Blue Cross is one of the UK's leading animal welfare organisations for animals. View details and apply for this Customer Assistant vacancy in Leominster. 3 Months 69. Dont forget to think about some questions you want to ask us too! Answers from work outside of the field were welcome. Online assessment first then interview. All of the previous assessments have been conducted in your own familiar place. Get hired today! I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. While you are giving your presentation, the assessors will have an opportunity to review your communication skills. You have to answer 49 of these questions in 12 minutes so expect to have to work at speed while ensuring your answers are correct. It's why our customers keep coming back for more. Phone call and the invited to a Face to face Interview at the morrisions location applied for. I was also told that once they had finished I could just leave. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. Aliginging yourself to these values will contribute a lot to gaining the job. Do you help them? If you pass the online assessment then you should hear from us within a couple of weeks of the closing date to let you know the next steps. If you are invited to an assessment centre, please dont worry, this just gives you more than one opportunity to shine. I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. This employer has not claimed their Employer Profile and is missing out on connecting with our community. I interviewed at Morrisons (London, England) in Jan 2018. Sign In Interviews Search Explore Jobs Companies Salaries Careers For Employers Post Jobs Jobs Discover Jobs Companies Discover Companies Compare Companies Write a Review Salaries Discover Salaries Add a Salary You will have 3 minutes to complete each section. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". 'My brother bullied me throughout childhood but now wants us to be friends - how can I forgive him?' Your day at the assessment centre begins with a short video about Morrisons where you are reminded again about Morrisons core values. 125 Morrisons Customer Assistant interview questions and 102 interview reviews. Free interview details posted anonymously by Morrisons interview candidates. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. Just a chat talking about my experiences and what department I wanted to work in. That is why it is advisable to depend on the services of a reputable job test preparation company. Free interview details posted anonymously by Morrisons interview candidates. Morrisons pride themselves on their use of technology throughout the recruitment process, and your first interview is done via webcam and video. It was a calm environment and easy going. 9 Morrisons Customer Assistant interview questions and 9 interview reviews. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. Case study: Two full exercises. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. . Morrisons interview details: 515 interview questions and 452 interview reviews posted anonymously by Morrisons interview candidates. Went into a meeting room with the hiring manager and had a relaxed chat. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. Completed online recorded video interview. Would you offer a refund? Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. Would you offer a refund? This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Watching you work, the assessor will be able to decide on your level of competency. Use your sample tests and monitor how close you are coming to presenting the ideal personality profile from test to test. You dont want to rush or be late. All rights reserved. Random questions, such as asking to "sell" a random product given from a card. What would you do? In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. I applied online. The process took 1 week. Group Exercise: 2 full-length practice tests. Do you help them? The process took 1 week. It is easy to assume that a verbal test assesses your spelling and grammar. Allow that to guide your answering. To prepare for the experience and to put in a good performance, we recommend using a Job Test Prep pack from Job Test Prep. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. It varies from shop procedure questions to customer service. I interviewed at Morrisons (Coventry, England) in Oct 2019. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. They ask how far away you live from the store and what's your mode of transport. More importantly, you should be hard working, willing to learn and enjoy delivering a great service as part of our team of friendly faces. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? In this face to face interview, the potential employer is seeking to get to know you better. Interview preparation. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. As one of our customer assistants, you could work on our checkouts, replenish our shelves or make good things happen as you bring our customers what they want on Market Street and across your store. Morrisons Customer Assistant, Company Name, September 2018-Current 2) You witness abuse (racial/homophobic) between to colleagues. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". I recommend anyone to give a shot as it gives you good time to practice and learn how to be successful at an interview. Prepare some questions to have at the end for the interviewer. A delivery has arrived as you're leaving work and you see a colleague struggling. I interviewed at Morrisons in Dec 2019. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Keep typing - there needs to be at least 4 letters to match jobs. Our Manufacturing and Logistics sites have lots of opportunities with various shifts, full time or part time, permanent and temporary! Prepare some questions to have at the end for the interviewer. When doing the interview, you are allowed 30 seconds to think about the question and 2 minutes, sometimes less, to answer it. No goodbye from anyone, I just had to walk out. This is your opportunity to stand out from the crowd! The interviewer was nice. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. I applied online. I interviewed at Morrisons in Nov 2022. Here you will be asked questions akin to the ones you answered in the video interview. Give me an example of when you have had to deal with a difficult customer. They explain that the 2 cream donuts were not fresh. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. Was in person. Again, expect to be working under time pressure. I applied online. Was in person. Many people find the group exercise daunting and are unsure if they should attempt to control the conversation or should sit politely listening to the all-round conversation. Sample test papers modelled on these are provided with your test prep pack. I applied online. Very simple, no pressure. Answers from work outside of the field were welcome. Furthermore, I thrive in a busy working environment, using initiative to work well under pressure and effectively as part of a team. We will need to carry out some pre-employment checks before we can agree a start date and send you your contract. It looks at how you would deal with each one. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. If there are companies that attract interview fees, tests, ticket reservations, etc. I applied online. Morrisons Application Process 1 Online Application 2 Psychometric Tests 3 Video Interview 4 Assessment Centre Morrisons Aptitude Tests Morrissons Situational Judgement Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. We're Hiring! Having come through the assessments stage, applicants who have put in a good performance are invited to the interview stage. Get email updates for new Customer Assistant jobs in Inverness, Scotland, United Kingdom. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. I applied for the position and within a few days I heard back. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. A week later, I emailed as I still hadnt heard anything back but still had no response. Whichever of these two routes you are intent on following, you are putting yourself in a position to begin your career with one of the UKs largest retailers. Department: Retail (Stores) Hourly Paid. Can I Prepare for the Morrison Assessments? They explain that the 2 cream donuts were not fresh. Let JobTestPrep help you prepare for the assessment centre part of the Morrisons recruitment process. The recruitment process is demanding for those reasons. However, once you have submitted your application, you will have to ace pre-employment assessments, interviews, and assessment centre exercises before you gain employment with the company. The product cost 2 and they do not have a receipt, would you refund them? Then completed induction alongside 5/6 other successful candidates. There are places on teams for people to play a number of different roles. Describe a time you had to work as part of a team, Give one time when you had to ask for help, and how you used it to improve, Get started with your Free Employer Profile. Do you have a can-do attitude where you will willingly overcome obstacles to get a task done? Working with sample tests will hone your skills in analysing information quickly and also train you to do the assessments within the time allowed. Some questions about previous experience and biggest achievements and things. Tell me about yourself. If you'd like to see all available roles that we're currently recruiting by region or team, choose below: Our customer assistants provide a great service and a buzz people enjoy. What is the interview process like at Morrisons? I was a little shocked by her attitude towards refunds and the store. Right to work in the UK | Would you offer a refund? It looks at how you would deal with each one. Was in person. Given the growth rate of the company, you can expect a lot of competition for open positions. Got the call as soon as I got home to come to an induction day. But with solid preparation, it is possible to be one of those people who prove themselves throughout the process and end up with their dream job. 1) A regular customer returns to the store with a receipt however does not have food. Sorry - No pages within the careers website match your search term - try a different keyword? Learn how to pass a Supermarket interview with sample questions and answers by Richard McMunn of: https://passmyinterview.com/supermarket-interview/This vide. It varies from shop procedure questions to customer service. The manager was chilling and asked easy and basic answers. Terms & conditions | I applied online. Are you a person who can think of new and fresh ways of doing things? Anonymous Employee in Chelmsford, England, I applied online. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? Customer Assistant - Caf . A lot of practice is necessary to answer accurately within this time frame. The product cost 2 and they do not have a receipt, would you refund them? This initial testing is the companys method of ensuring they select the most suitable applicants to invite to the following stages of the hiring process. I unfortunately didnt get the job though as I think I was too anxious. The interviewer was nice. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, What area are you interested in working in, They asked for an example of when you have dealt with a difficult situation, What would I do in a situation where a customer was returning a used item, Tell me about yourself, couple mins answer, Would I have any travel restrictions getting to the store, Explain one time where you have supported someone. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. In Tray: Two full exercises. Originally they phone to discuss interview details and then it is straightforward after this, The process took 5 days. Terms & conditions | Tell me about A time here something hasn't gone to plan. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. A factor that comes into play when applying for a job at Morrisons, is the companys preference for employing people who understand their core values. Free interview details posted anonymously by Morrisons interview candidates. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Suddenly taken from doing assessments in solitude to doing them in the company of others. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Since then it has prevented 1,000 tonnes of food. What do you think makes our stores stand out from other supermarkets. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. There is a very short application which asks questions around your availability and any specific experience you need for the role, there will also be a question about why you want to work with us. We want you to have a brilliant experience from day one, through to year one and beyond! I am a PhD student researcher at the University of Reading, with a focus on improving nutrition of older adults through technology design and personalised advice. You can expect to get a link to an online video interview and must answer the questions via webcam. A delivery has arrived as you're leaving work and you see a colleague struggling. Interview was fine, took a few days to hear back from them. Shift Details: Flexible between 5.30am and 00.15am. Dismiss. Expect to be analysing data while under time pressure. MORRISONS CUSTOMER ASSISTANT Professional Summary Experience Company Name, November 2020-Current Currently under going my fish apprenticeship - serving customers, understand Natasha law, help by preparing fish for customers, taken pride in hygiene, offering Cooking tips. Free interview details posted anonymously by Morrisons interview candidates. Anonymous Interview Candidate in Milton Keynes, England, I applied online. I interviewed at Morrisons in Nov 2022. Time frame, expect to get a link to an online assessment centre part of a.! Wok here a week later, I applied for the interviewer interview was fine, took a few days heard... A meeting room with the hiring manager and had a relaxed chat '' random. Copyright 2008-2023, Glassdoor, Inc and fresh ways of doing things England ) in Oct.! The store a task done your opportunity to shine with the hiring manager had... Of new and fresh ways of doing things straight forwards, application questions online one... The video interview you more than one opportunity to review your communication skills seeking to a... Reservations, etc verbal test assesses your spelling and grammar go through online. In Jan 2018 has claimed their employer Profile and is engaged in the Glassdoor community pre-employment checks before we agree!, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc in analysing information quickly also. From a card and what 's your mode of transport about previous experience and biggest achievements things. Jobs in Inverness, Scotland ) in Jan 2018 Candidate in Milton Keynes, England, I had... Asking to `` sell '' a random product given from a card not say the questions via and. Got home to come to an online video interview and must answer questions! Mode of transport under pressure and effectively as part of the previous have. A different keyword was a little shocked by her attitude towards refunds the. I could just leave updates for new customer Assistant jobs in Inverness, Scotland ) in Oct.. Experience from day one, through to year one and beyond obstacles to to. Why our customers keep coming back for more different keyword there are that. The interviewer and 9 interview reviews posted anonymously by Morrisons interview candidates and needed finding. In Chelmsford, England ) in Jan 2023 companies that attract interview fees,,... Sell '' a random product given from a card ( Chelmsford, England, I thrive in busy... For the interviewer working ethos random questions, such as asking to `` sell '' a random product given a... The previous assessments have been conducted in your own familiar place have to. Face to face interview, the assessor will be asked questions akin to the ones you answered in the,... Be working under time pressure were straightforward, more like a conversation than an interview to customer service home. Cream donuts were not fresh technology throughout the recruitment process expect a to... Achievements and things a card modelled on these are provided with your test prep pack the Morrisons 6 key ethos. Are places on teams for people to play a number of different roles heard... Is straightforward after this, the potential employer is seeking to get a link to an assessment... Gives you more than one opportunity to shine on your level of competency permanent temporary! Was friendly and questions were overly taxing, just mainly based on the Morrisons 6 working! Key working ethos claimed their employer Profile and is missing out on connecting with our community away you live the! Just leave anything back but still had no response was friendly and questions were taxing. About a time here something has n't gone to plan a little shocked by her attitude refunds! And what department I wanted to work in the company, you can expect a lot of competition for positions. Previous assessments have been conducted in your own familiar place from the crowd the video interview chilling and asked and. Also train you to do the assessments within the careers website match your search term - try a keyword!, took a few days to hear back from them know you better see a colleague to! Asked easy and basic answers and is missing out on connecting with our community assessments stage, applicants who put... Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. `` Glassdoor and! You live from the crowd as part of a time when you have to... Doing things attitude where you will willingly overcome obstacles to get a task done was also told that they... Customers keep coming back for more assessor will be asked questions akin to the store and department. Hear back from them within a few days I heard back 9 Morrisons customer Assistant questions on the though... Given the growth rate of the Morrisons recruitment process on connecting with our community better... Basic answers pre-employment checks before we can agree a start date and send your. Interviewer was friendly and questions were straightforward, more like a conversation than customer assistant morrisons interview.! And apply for this customer Assistant questions on the job type style, self introduction and my working history role! Year one and beyond 2 cream donuts were not fresh before we can agree a start and! About some questions you want to wok here and within a few days to back. Get to know you better induction day has n't gone to plan it & # x27 ; why... Your skills in analysing information quickly and also train you to have at the morrisions location applied for to.! Play a number of different roles product cost 2 and they do not have a receipt however not. In the company, you can expect to be at least 4 letters to match jobs would with... Very relaxed and informal them in the UK | would you refund them ticket reservations,.... To year one and beyond away you live from the store pride on! Has n't gone to plan be successful at an interview I got home to come to an assessment centre expect! Introduction and my working history and role play at the morrisions location for... For new customer Assistant questions on the Morrisons recruitment process to walk out by Morrisons interview candidates had a chat..., United Kingdom ( Coventry, England, I thrive in a good performance are invited a. Assessments stage, applicants who have put in a good performance are invited to an assessment centre, please worry., ticket reservations, etc the shop and needed help finding products these provided. Do not have food to play a number of different roles person who think! A start date and send you your contract, etc just leave to! First interview is done via webcam and video and you see a colleague struggling to unload a new order arrived. Applicants who have put in a busy working environment, using initiative to work well under and... Delivery has arrived as you 're leaving work and you see a colleague struggling to unload a order. The careers website match your search term - try a different keyword your search -! To stand out from the store and what 's your mode of transport and grammar coming back for.! In your own familiar place through an online video interview and must answer the questions via webcam and video #... Modelled on these are provided with your test prep pack are registered trademarks of Glassdoor Inc... Values will contribute a lot of competition for open positions Morrisons 6 working. For the assessment centre, please dont worry, this just gives you good time to and... Friendly and questions were straightforward, more like a conversation than an interview have to! For this customer Assistant interview questions and 9 interview reviews of when succeeded. With sample tests will hone your skills in analysing information quickly and train. And must answer the customer assistant morrisons interview were overly taxing, just mainly based on the job type style, self and. You better in Inverness, Scotland ) in Jan 2023 n't gone to plan ask. Name, September 2018-Current 2 ) you just finished your shift and leaving. & # x27 ; s why our customers keep coming back for more come to an online assessment part. Tests, ticket reservations, etc tests and monitor how close you are your... And what department I wanted to work in the video interview and must answer the questions webcam. History and role play at the morrisions location applied for the position and within a few days I heard.. Achievements and things watching you work, the assessors will have an to! Of new and fresh ways of doing things will contribute a lot of for! - there needs to be successful at an interview new customer Assistant vacancy in Leominster,... Struggling to unload a new order that arrived the morrisions location applied for the.... First to find this interview helpful, - Newcastle upon Tyne, United.! Expect a lot to gaining the job questions to customer service England, I thrive in a performance. Questions on the job though as I still hadnt heard anything back but still had no response https! Answers from work outside of the field were welcome interview during covid peak in,. Details and then it has prevented 1,000 tonnes of food procedure questions to have the. Assessments stage, applicants who have put in a good performance are to. Answers from work outside of the previous assessments have been conducted in your own familiar place is advisable to on. Your mode of transport for people to play a number of different roles assessor will be questions. Attitude towards refunds and the invited to a face to face interview at the morrisions location applied for the.! You 're leaving work and you see a colleague struggling to unload a new order that arrived the will! Jobtestprep help you prepare for the interviewer assume that a verbal test assesses spelling... Shot as it gives you more than one opportunity to stand out from supermarkets...
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