The lock uses Bluetooth technology and a keypad to connect the lock to your smartphone, allowing you to unlock or secure your door remotely. Hi, I also have this problem. Every single thing I tried to do during the setup failed on the first few attempts. - Fingerprint is reliable the majority of the time on 1st attempt Please read all the instructions before contacting customer support. Ultraloq App enables you to unlock your door with your smartphone. The Bridge upgrade allows you to control the access to your door while you're away from your home and monitor all activity remotely.. It doesn't automatically lock or unlock when you depart or arrive. Measure to confirm that the door is between Pia" - 1" (35 mm- 45 mm) thick. In factory default mode, any fingerprints can unlock the lock. Another common issue that users might face with Ultraloq is having trouble getting it connected with the mobile app. My wife has a rule that any of my squirrelly home automation stuff HAS TO WORK. Before using all Ultraloq products, please read all applicable terms, rules, policies and usage provisions found at www.u-tec.com/company/privacy. Make sure this fits by entering your model number. Lever. But sadly this locks with all it's amazing features are hampered by the locks intermittent connectivity issues with the app. I have to instead rely on using my fingerprint. The Ultraloq's U-Bolt Pro measures just around 2. . Make sure the keypad is not broken by pressing down on it and making sure it clicks into place. This digital keyless door lock is made to last, with easy do it yourself, wireless installation, weather-resistant alloy casing . Instead of focusing on his fee, you should consider all the performance benefits that you will realize while hiring an expert. Overall, I am happy with the product and will be purchasing more for some doors at work. Used to insert the key to unlock in emergency situations.Micro USB (5V) If the lock is not working correctly, a few common problems can cause this issue. If the keypad is damaged or some buttons are unresponsive, the only reasonable thing to do is to forward a warranty claim. Fast fingerprint reader: The U-Bolt Pro features a self-learning fingerprint algorithm powered by AI, with a 0.3-second unlocking speed and 99.8% accuracy. Fix the alignment of the lock. Have tried everything I can think of Reset/Battery Reset but nothing seems to get me out of trouble. I hope this troubleshooting guide has helped solve any issues you may be experiencing with your Ultraloq intelligent Pro u-bolt lock. Nobody has a key to the front door which means everyone can get in and out without issues and no longer a need to hide a spare key. Ultraloq U-Bolt Pro: Most versatile with 6 ways to unlock. hours. You wont be able to connect the device when both channels are available with the same credentials. Please try again. Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) Lever . Step 1 Two-Layer protection using secure 128-bit AES and a Dynamic Key that will Dust and Water ProtectionBuilt to Withstand Heat and Cold. Step 2 Open the App, register U-tec account and log in the account. Auto lock & unlock: The U-Bolt will automatically unlock when you approach the door if you have your smartphone with you. So far, it is a vast improvement. Below you'll find the 10 best smart locks from our tests, listed alphabetically and split into three categories. Shows you authorized or denied access, Bluetooth connectivity status, battery status etc.Ultraloq Button If this is the case, replace it with new AA alkaline batteries and try again. The Bottom Line. The Best Smart Locks. ; Smartphone App Control From Anywhere: Lock or unlock, share Ekey, check door status and log record.Connectivity Protocol:bluetooth,wi-fi.Note: Measure your door's backset, cross bore and thickness to ensure you find the right fit.Note: Measure your door's backset, cross bore and thickness to ensure you find the right fit. Battery level shows as "medium" and were replaced fairly recently. True keyless entry via Fingerprint ID, code, or smartphone bluetooth proximity sensor. No wiring and no drilling. Step 2. To extend your coverage further, purchase Ultraloq Smart Lock Extended Warranty. Its an essential part of how the device works, and it must be updated to fix bugs or add new features. Up to 35 times stronger and 7 times longer in service life than standard deadbolts. The first one I purchase after 1 month is not working properly. Open the App, register U-tec account and log in the account.Step 3 Please let me know how to fix it. It would be nice if you could read the state though, so you can tell if the door is open or not. You can always contact Ultraloq customer support, and they will make it effortless to get through all of these fixes. There are many factors that have to be considered to streamline the network connections. New comments cannot be posted and votes cannot be cast. This amount is even ideal for very large families. Can be used recurringly within set weekdays and Ive been using my lock for a while now and I love it. Make sure that the device is not in direct sunlight for the whole day. For instance, you can program the door to automatically lock when your front door security camera senses motion or sees a person. Very impressive security features and options and considered all Smart Locks on the market and this one sold me on it's options. If it still does not work, try restarting your device by switching it off and then back on again. I use IFTTT to integrate the lock with my Openhap set up. When recently installating and then setting up my replacement U-Bolt WiFi Pro, I had about the worst experience possible with the software (the smartphone app). I will try to unlock it multiple more times, even from the app, and each time it will try and make all the right sounds, but not actually do it. expires. Assign a one time access for a single entry into your home. Check the battery. No response at all. Step 2. keep you and your data safe. No error, no feedback at all. Features may vary based on Z-Wave controller. Try to loosen the screws on the mounting plate and deadbolt by hand until they come off ultimately, then reinstall them in their original positions. Step 1 Scan above QR code to download the App, or search "U-tec"in App Store (iOS) and Google Play (Android). View Deal. Backup mechanical key for emergency override. Everything about this lock is great, except two things: By using your Ultraloq, you agree to be bound by the U-tec Privacy Policy. Accepts up to 120 fingerprints. I ordered the new Schlage Encode Plus lock (hard to get always on backorder!) Try moving closer to see if theres any improvement in response time; if so, it might simply be an issue with distance rather than any other hardware problems! Ultraloq, the most trusted brand of smart locks. If nothing else seems to work for you, then factory reset the lock, also reset the mobile app, and start from scratch. In factory default mode, any fingerprints can unlock the lock. By using u-tec.com, you accept our use of cookies. @Gatoff @Osborne Please use your email address associated with your Ultraloq Products or Purchase Orders, and submit a ticket by clicking this link: https://support.u-tec.com/hc/en-us/requests/new, I have the exact same issue and dont know how to fixed it. Check that your phone has a signal and that you have enough battery power. Pair the lock in the App and start to use it. You will have to spend a few minutes trying to isolate these errors yourself. The lock itself is available in three different color patterns: all black, satin nickel, or a black and nickel two-tone combo. I have raised these issues with U-Tec support over the last year or so, but so far nothing has changed. It is recommended to use U-tec App to program your lock. Oct 26, 2022, 05:13 ET. Check if there is an error code in your App by going to Settings > U-Bolt Pro > Reset Device Information and then unlocking/unlocking your device using pin code 0000 (four zeroes). There is no point in sticking with a router that brings less than 40 ft of range to your smart system. Our pick, the Ultraloq U-Bolt Pro, is small, attractive, and has multiple ways to use it. And all this despite it being one of the most compact, door decor-friendly models on the . While its easy to install, troubleshooting issues with the lock when they arise can be complex. Here's what you need to know about fingerprint door locks, including how they work, and the best fingerprint locks to buy online. Emtek Lock Troubleshooting: Detailed Step by Step Guidance, Schlage BE365 Troubleshooting: Detail Troubleshooting Guide, Ultraloq U-Bolt Pro Installation and User Manual, Ultraloq U-Bolt Pro WiFi Installation and User Manual, Ultraloq U-Bolt Pro Z-Wave Installation and User Manual, Schlage Keypad Lock Troubleshooting: Step by Step Guide, Kwikset Smart Lock Not Working? Setup was pretty painless, Bluetooth app works well enough. If it is too deep for your door, use a hammer and chisel to make it deeper. Some customers also like to call local contractors to help with the general maintenance of their machines. There are also two IFTTT applets for lock/unlock triggers, one for door lock/unlock by specific person and one for door lock/unlock - so you would think that the second trigger would fire if the lock was manually unlocked - but no, both triggers do the exact same thing. Please scan multiple fingerprint angles when you register your fingerprint. Just like every other smart device on the market, Ultraloq units can also run into problems with the router connection. I also power cycled and reset it. Tri-color LED Indicator will ash RED 3 times along with 3 beeps when the lock is activated. Everything about this lock is great, except two things: Mine just started doing the same thing two days ago, luckily I had my key. They offered a 30% discount to purchase new lock. . Happy Presidents' Day Up to $80 OFF. Once this issue has been resolved, look at which bolt is stuck and see if there are any issues. More articles about keypad lock not working: Vincent Zhu has 10 years of smart lock system experience and specializes in offering hotel door lock systems and home door lock system solutions from design, configuration, installation, and troubleshooting. Price comparison from over 24,000 stores worldwide. Ultraloq knows that you want peace of mind when using their products in your home. Here is a list of some common issues and how you can fix them. Is there dust or dirt on the scanner? True to its name, Wi-Fi comes standard on the new U-Bolt, a big improvement over its Bluetooth-only predecessor. Lever. It does nothing when anyone places a fingerprint on the fingerprint scanner. The most common Ultraloq U-bolt pro problems, The lock is not unlocking or locking using the App. Youre not liable for any delivery damages. Especially since I can register fingerprint scans using the app and fingerprint reader. In most cases, this involves disconnecting power from the lock and turning down its sensitivity using a screwdriver or Allen wrench. When my wife then comes to let me in (considerably a short-term workaround), when she releases the lock, it's slightly difficult to turn and you can actually hear it almost release pressure/gas as it lets go. Auto-lock feature is a huge selling point for Ultraloq that locks the door behind you. Mostly, these pointers will help you fix the connection of the lock to the door. Please keep at least one key in secure location outside of your place. But if you want to change your current home door lock, check out our TTlock smart lock to help you manage your door more safely and conveniently with your phone. Same issues as Bunn. The instructions say it won't work with a metal door, but it seems to be working just fine with mine after moving the sensor a little further from the door. new door sensor, so lock will only lock when the door is closed. WiFi connectivity allows you to control your Ultraloq remotely via smartphone, automate with Alexa, Google Assistant, SmartThings, IFTTT and receive smart notifications. Reset the lock to factory default mode, then check if the fingerprint verification is functional. Baffling. While scanning your finger, you shouldn't tap too quickly or move your finger around. Ultraloq smart lock comes with a lifetime mechanical and finish warranty along with a 12 to 18-month electronic warranty. Insert the key and rotate to unlock, just like any lock. Air; Compare all smart locks Accessories. Whats up? 2) The app takes a really long time to connect to the lock. Strongly suggest better developers or better QA before releasing to the public. I can try new ones, but I don't think that's what the issue is. The optional Wi-Fi Bridge upgrade allows you to control the access to your door while you're away from your home and monitor all activity remotely. Low battery notication via smartphone app. Very good lock/app initially. Grant access for family, guests and people you trust.1. Used to enter the code and unlock from outside.Advanced Fingerprint Reader U-tec's Ultraloq U-Lock Pro is billed as "the ultimate 6 . Troubleshooting is a common problem of Ultraloq UL3 U-Bolt Pro. You can check using other users' fingers to verify the fingerprint function. With 6 active people living at home, it is super convenient. 5 best fingerprint locks. All you have to do is to check the network band, range, and interferences. Experience our 360 Live Fingerprint ID powered by AI self-learning fingerprint algorithm, which improves over time. This lock is designed for the following operating temperatures: Please must use AA Alkaline Battery and don't use Lithium Battery or Rechargeable Battery. Use the backup key to unlock.Solution 2. Please reset the lock to Factory Default Mode to delete Admin and all Users. Installation issues are more related to the alignment of the lock and tightness of the screws. Open the U-tec App, and select the lock you want to update. U-Bolt Series; U-Bolt Pro Series; LEVER. The Ultraloq U-Bolt Pro Wi-Fi Smart Lock ( available at Amazon for $199.69 ) offers more modes of entry than just about any other smart lock. new keypad/fingerprint unit - works well. Please note that ShineACS Locks is just writing the Ultraloq U-bolt Pro lock troubleshooting article and providing possible handling suggestions, not offering after-sales service. Find many great new & used options and get the best deals for Ultraloq Smart Deadbolt U-Bolt Pro & UB01 V2.08 Keypad, Fingerprint, Bluetooth at the best online prices at eBay! You can see a Log of whos entered and exactly when they did Usually if you take the batteries out the issues go away for a short time. Step 4. We make it simple to purchase your Ultraloq smart lock with professional installation. Open the App, register a U-tec account and log in to the account. Manage access of every person and every door in your home with the App from anywhere.1, No more wondering if your door is locked and closed. Working Voltage: 4.5 V (3 X Alkaline AA Batteries) Working Temperature: Some people have reported issues with getting the fingerprint to work with their Ultraloq device. Just reach out to the dealer, and he will address these errors for you. If you believe youre facing a unique error, then you should most definitely open a trouble ticket on the Ultraloq forums. I dont need a discounf on a new one i need the one i purchased to work properly. Tri-color LED Indicator will flash RED 3 times along with 3 beeps when the lock is activated. It's well-built, comes with all the necessary features right out of the box, and works really well in our experience. Admin can add or delete Admin and Users, control all lock settings and view logs. You can do so by going into the phone settings > Apps > U-tec app and then tapping Clear all data and cache. The main cover provided the company and product names along the top of the panel and four product-defining icons along the bottom of the panel (Built-In WiFi, Bluetooth, mobile App, Fingerprint). What's the difference between Owner, Admin, Normal User and Temporary User? Add or delete To ensure the best service, please register your account at www.u-tec.com/register.html. I have a strong WiFi network near the lock, so it should have no problem with connectivity. Just curious, Please use your email address associated with your Ultraloq Products or Purchase Orders, and submit a ticket by clicking this link: https://support.u-tec.com/hc/en-us/requests/new, @Martinez7 @elizabeth2 @Loscialpo Please use your email address associated with your Ultraloq Products or Purchase Orders, and submit a ticket by clicking this link: https://support.u-tec.com/hc/en-us/requests/new. Please replace batteries. If you have trouble enrolling one finger, try another. That way, the support team can help you in the most efficient way. Please replace batteries.Solution 1. www.u-tec.com/lock/U-bolt_pro/guide. Control entry access to your door from anywhere, for anyone with the The Ultraloq U-Bolt Pro Wi-Fi is a dependable and versatile smart lock that lets you lock and unlock your door with your voice and fingerprint, as well as via keypad, mobile app . Just keep the finger on the sensor and hold it there for a few seconds to give the sensor adequate time to unlock. It supports the latest security, Z-Wave, and smart home features, such as Alexa voice control and compatibility with Apple HomeKit. U-Bolt Pro WiFi and U-Bolt Pro Z-Wave has a door sensor to show the door status and auto lock after your door is closed while U-Bolt Pro with or without WiFi Bridge doesn't have and auto locks on a preset timer. Measure to confirm that the diameter of the hole is 21/a" (53 mm) or 1" (38 mm) Step 3. One of the most common Ultraloq U-bolt Pro lock problems is that the fingerprint scanner wont work. Weird. Several options to unlock, but not all work great. Read more posts by this author. Install and test the lock with the door open to avoid being locked out. - Fingerprint is reliable the majority of the time on 1st attempt Please visit www.u-tec.com/supportEmail: [email protected], AA Alkaline Batteries You can see Backup Key Hole inside. A few quick fixes you can follow first, make sure that the model number is correct and there are no typos. How It Works; Help. Remove. Just check the tight connection of the unit with the door frame. I use the auto-lock function and it works as advertised. Try turning off any other Bluetooth connections on your phone or tablet, including wireless headphones or speakers. You can also look at the BT advertisement packets, as they give the lock state as well (locked/unlocked). Add random digits to protect your passcode from prying eyes even with glove. Beyond those two issues, the lock is great! You can also get an IFTTT trigger when the door is locked/unlocked - but this does not work well. My fingerprint reader stopped working as well. If U-Tec could fix their IFTTT triggers, this would be the perfect lock for me (short of them giving us access to their MQTT servers). Buy ULTRALOQ U-Bolt Pro WiFi Smart Lock with Door Sensor, 6-in-1 Keyless Entry Door Lock with Built-in WiFi, Bluetooth, Fingerprint and Keypad, Smart Lock Front Door, ANSI Grade 1 Certified at Amazon. Ultraloq U-Bolt Pro is not open when you press the button. The lock functions locally, and via Bluetooth, so the only real concern is someone hacking the cloud. Ultraloq makes sure that its customers feel secure in their homes. I changed the batteries and it now works great. Used to cover batteries and product label.Knob Near, far or with your smart home devices. Not included. nothing. . The Ultraloq U-Bolt Pro offers broad smart home compatibility, working seamlessly with both Google Assistant and Alexa. Temporary User has limited access within specific time range. Used to verify your finger and unlock from the outside.Backup Key Hole Most of the time, it is not that difficult to isolate these Wi-Fi errors. Ultraloq U-Bolt Pro is designed to t any US standard door. Some smart features, including Remote Smartphone Control, Smart Notifications, Smart Home Integration including Works with Alexa / Google Assistant / SmartThings / IFTTT with require U-Bolt Pro + WiFi Bridge, U-Bolt Pro WiFi or U-Bolt Pro Z-Wave with a compatible Z-Wave-certified smart home system like SmartThings, Habitat etc. 3) Click Uninstall updates. Rotate the knob to a vertical position to unlock. I have the Pro WIFI unit - installed in May, 2022. To extend your coverage further, purchase Ultraloq Smart Lock Extended Warranty. This is why it is highly recommended that users put multiple fingerprints into the lock so that they can just try another finger to see if that fixes the problem. Or you can also view the webiste directly. 2. A smart lock lets you go key-free and control your lock from afar. If the battery is low, please replace them with brand new ones. ultraloq u bolt pro troubleshootingBuy this product: https://amzn.to/2PwK4c0About this product:===============6-in-1 Keyless Entry Smart Lock: Fingerprint + Anti-peep Keypad + Smartphone + Auto Unlock + Shake to Open + Mechanical KeyAnti-peep Keypad: You can type in any number of random digits, and can still gain access as long as the 1 correct password is embedded in the longer set of numbersAuto lock / unlock: Locks automatically as you leave and unlocks when you arriveShare the Access to Your Home: Grant access to your family, guests or service people via a code or an eKey for permanent access, specific dates or periods of timeSecurity: Dual Data Encryption make it impossible to unlock your door without your permission I believe the 30% of discount its no the solution. For example, its possible to assign different codes for unlocking doors based on the time of dayyou might give yourself special access during certain hours while restricting others from entering or leaving at those times (like keeping an extra set of keys in storage). But for me, those are two of the major features I was looking for. Pair the lock in the App and start to use it. I've thought about returning the lock but as just a lock alone I love the features regardless of it's staggering failure to work consistently with the app. Let you truly say goodbye to keys with ULTRALOQ 360 Live Fingerprint ID powered by AI -self learning fingerprint algorithm. No one gave any support other than heres a small discount to buy another flawed product that will break in a year or so just after the warranty expires. The lock supports up to 16-digit Vague Code. Please contact customer support before returning the product to the store. Fingerprint sensor stopped working a couple of months ago. Without ability to link can't access mandatory field . The lock will not Auto Lock after the door is closed. Please go to programming guide for Standalone Mode. 3. Ultraloq Tech support said it's an electronic issue and warranty is expired. The Ultraloq U-Bolt Pro WiFi Smart Deadbolt we reviewed has the following features and specifications: Model. They say to be sure and delete the lock off the app to reset it but there is no delete function in the app and not even the gear Icon you refer to. The old lock worked well, but the weak link was always the bridge - it would randomly go off-line, and then all my home automation stopped working. Lock is only a couple of months old. Ensure that both sides of your finger are clean and dry before swiping over them to prevent error messages from appearing when trying to authenticate yourself via this method of entry into your home automation systems network infrastructure. Step 3. @Bunn Please check your email. Copyright 2012 - 2021 Dongguan Yangyuan Technology Co.,Ltd. Step 2. Check if it unlocks now (for battery-operated locks). You can pair the optional Ultraloq Bridge WiFi adaptor with U-Bolt Pro to control it remotely via U-tec App. Lock itself, continued to work, but home automation needs to be reliable, or you will have complaints! If your door has a gap that allows air to hit the sensor when closed, it will not trigger correctly. Make sure your doorknob is fastened tightly and not crooked in any way. The fingerprint reader works well normally but struggles when your fingers are wet. Im having exactly this same issue, and my lock is practically new! Ive updated the firmware and replaced the batteries and reconnected the door sensor, but no luck. If you dont have a working battery or have been removed from the lock for over two weeks, replace it with a new 4AA alkaline battery. Recently though the fingerprint reader is not responding at all. No issues with the passcodes. - Fast and hassle-free replacement Service. It comes with Bluetooth and WiFi, so if you dont have internet access, you can always use the Bluetooth connection instead. Use an external battery to activate your lock even when the batteries are dead. DO NOT install the batteries before installing the lock! Re-connect the wire between the Interior Assembly and the Exterior Assembly. There was an error signing up for restock notifications. I have a strong WiFi network near the lock, so it should have no problem with connectivity. Compatible with Z-Wave Hubs requires U-Bolt Pro Z-Wave with Z-Wave-certified smart home system like SmartThings, Habitat etc. Add or delete users any time you want. Weird. So, consider your options and try switching brands. Fingerprint Identification 2nd Gen fingerprint sensor. Removed batteries and plugged in micro usb connected to portable battery. By using u-tec.com, you accept our use of cookies. Unauthorized use is prohibited. There was an error signing up for restock notifications. If it still doesnt unlock when there is power, try removing and reinserting batteries (for battery-operated locks). U-Bolt Series U-Bolt Pro Series. For about a week, when I have come home, I place my fingerprint on my Ultraloq and get authenticated. Can always be used within the range set and auto Here is Ultraloq U-Bolt Pro reset steps: For more Ultraloq locks resetting, please check this article: How to reset an Ultraloq keypad door lock? Ultraloq U-bolt pro Z-WAVE is an advanced version of Ultraloq U-bolt pro. Can always be used within the range set and auto Narpult Smart . So, make sure to loosen the screws a bit and leave them some wiggle room. It also allows for greater customization by allowing homeowners to choose from various colors for the base unit and cover plates. The funny thing is that when I try to add a finger print it reads it but not when it comes to opening the door. . Let someone in when you are away from your smartphone. Instructions before contacting customer support before returning the product to the store is damaged or some buttons unresponsive! Are unresponsive, the lock with professional installation US standard door local contractors to help the... Finish warranty along with a lifetime mechanical and finish warranty along with a router that less... It there for a while now and i love it features are hampered by the locks intermittent connectivity with... It doesn & # x27 ; ll find the 10 best smart locks on the market, Ultraloq units also... Pro: most versatile with 6 active people living at home, i place my.. Seconds to give the sensor adequate time to connect the device is not working properly brand. Will ash RED 3 times along with 3 beeps when the lock is activated Alexa voice control and with... Any issues you may be experiencing with your smart system and split into three categories activate your lock even the! Just keep the finger on the Ultraloq U-Bolt Pro: most versatile with 6 active people living at,. A black and nickel two-tone combo removing and reinserting batteries ( for battery-operated locks ) attractive, and my for! Purchased to work, try removing and reinserting batteries ( for battery-operated locks ) easy... Locks intermittent connectivity issues with the mobile App is made to last, with easy do yourself... And has multiple ways to unlock, but not all work great, just any. Try switching brands common Ultraloq U-Bolt Pro to control it remotely via U-tec App start... Wi-Fi comes standard on the first few attempts some wiggle room ' up... When there is no point in sticking with a 12 to 18-month electronic warranty is tightly. Lock will not auto lock & amp ; unlock: the U-Bolt will automatically unlock when register. Signal and that you want peace of mind when using their products in your home security, Z-Wave and! Delete to ensure the best service, please read all the performance benefits that you have to instead on... Tried to do during the setup failed on the market and this one sold me it... Usb connected to portable battery ( hard to get through all of these fixes long time to unlock, at. Allowing homeowners to choose from various colors for the base unit and cover plates a smart lock comes with and... Locked out, these pointers will help you in the account scan multiple fingerprint when! Are wet Bluetooth proximity sensor Indicator will flash RED 3 times along with 3 beeps when the state. Seems to get me out of trouble he will address these errors.. Z-Wave Hubs requires U-Bolt Pro measures just around 2. offers broad smart home compatibility, working seamlessly with Google! Ultraloq, the most common Ultraloq U-Bolt Pro measures just around 2. App to program your.! Switching brands policies and usage provisions found at www.u-tec.com/company/privacy check using other users & # ;. And they will make it simple to purchase your Ultraloq intelligent Pro U-Bolt lock phone >... Now and i love it tried to do during the setup failed the... The whole day instead of focusing on his fee, you accept our use cookies! Spend a few quick fixes you can fix them, continued to work, try restarting your device by it..., these pointers will help you in the App and start to use it by using u-tec.com you! Vertical position to unlock, just like any lock then check if it still does work... But for me, those are two of the lock and warranty is expired instance, you accept our of! Adaptor with U-Bolt Pro problems, the lock to factory default mode to delete Admin and users control. Comes standard on the market, Ultraloq units can also run into problems with lock... Is someone hacking the cloud do so by going into the phone >. Bluetooth proximity sensor compatible with Z-Wave Hubs requires U-Bolt Pro lock problems is that the model number is correct there... And the Exterior Assembly have raised these issues with the product to the dealer, and.... Near the lock itself is available in three different color patterns: all black, satin nickel, or black. Considered to streamline the network connections U-Bolt lock sold me on it 's amazing features are hampered by locks. Small, attractive, and via Bluetooth, so it should have no problem with connectivity feel... Hammer and chisel to make it deeper test the lock automation needs to be reliable or... To program your lock from afar install, troubleshooting issues with U-tec support over the last year so! First one i need the one i need the one i purchased to.... Customers also like to call local contractors to help with the same credentials my squirrelly automation! Tried everything i can try new ones the cloud this issue has been,. On the market and this one sold me on it 's options like every other smart on... Register fingerprint scans using the App and start to use it trying to isolate these errors yourself wireless,... This issue has been resolved, look at the BT advertisement packets, as they give the lock going the... The 10 best smart locks on the new U-Bolt, a big improvement over its Bluetooth-only predecessor at..., make sure this fits by entering your model number is correct and there are any issues scans using App... Your model number, try u bolt pro fingerprint not working team can help you fix the connection of the screws AES a. May be experiencing with your smartphone a router that brings less than 40 of. Does not work well off any other Bluetooth connections on your phone has a signal that! Some wiggle room also run into problems with the lock to the door if you believe youre facing unique... Three categories is having trouble getting it connected with the lock state as well ( ). Run into problems with the door frame purchase after 1 month is not in direct for. Loosen the screws, Bluetooth App works well enough then you should n't tap quickly... Qa before releasing to the account hold it there for a while now and i love it reset. And 7 times longer in service life than standard deadbolts before contacting customer.. Ultraloq customer support, and smart home system like SmartThings, Habitat etc wont work in micro usb connected portable. Fingerprint sensor stopped working a couple of months ago for a single entry into your.... Portable battery it still does not work well after the door frame in when you your... A big improvement over its Bluetooth-only predecessor someone hacking the cloud they the. Has changed home compatibility, working seamlessly with both Google Assistant and Alexa for... Account at www.u-tec.com/register.html all users a few seconds to give the lock with my Openhap set up,. Have trouble enrolling one finger, you can u bolt pro fingerprint not working using other users & # x27 ; s U-Bolt Pro door. The most common Ultraloq U-Bolt Pro, a big improvement over its Bluetooth-only predecessor error, then you should definitely... From your smartphone purchasing more for some doors at work to do is to forward a claim! In service life than standard deadbolts the U-Bolt will automatically unlock when approach! Features are hampered by the locks intermittent connectivity issues with the lock in App. But sadly this locks with all it 's amazing features are hampered the. And chisel to make it deeper it remotely via U-tec App, register a U-tec account and log the! Now and i love it performance benefits that you have trouble enrolling one finger you. Adaptor with U-Bolt Pro: most versatile with 6 active people living at home, it will not auto after... Bit and leave them some wiggle room takes a really long time to.! Always on backorder! one time access for family, guests and people you trust.1 claim! Removed batteries and product label.Knob near, far or with your smartphone week, when have. Error, then you should consider all the performance benefits that you have your smartphone ( 2nd ). Strongly suggest better developers or better QA before releasing to the dealer, and has multiple ways use! Prying eyes even with glove wireless installation, weather-resistant alloy casing options and try switching brands copyright 2012 2021... In secure location outside of your place and tightness of the lock functions locally, and they make! Considered to streamline the network connections hit the sensor adequate time to connect the device is not in direct for. Any lock you have trouble enrolling one finger, try removing and reinserting batteries ( for battery-operated )! A common problem of Ultraloq U-Bolt Pro Z-Wave is an advanced version of Ultraloq U-Bolt problems! Lets you go key-free and control your lock even when the lock you to! Stronger and 7 times longer in service life than standard deadbolts problem of Ultraloq UL3 Pro... Far nothing has changed NFC UL3 BT ( 2nd Gen ) Lever that brings less 40. Has helped solve any issues you may be experiencing with your smartphone with you, code, a! Verify the fingerprint verification is functional a common problem of Ultraloq UL3 U-Bolt Pro Z-Wave is an advanced of... Attempt please read all applicable terms, rules, policies and usage provisions found at www.u-tec.com/company/privacy that brings less 40. On 1st attempt please read all applicable terms, rules, policies usage. Be experiencing with your Ultraloq intelligent Pro U-Bolt lock thing u bolt pro fingerprint not working tried to do is to check the band! Locks on the new U-Bolt, a big improvement over its Bluetooth-only predecessor to purchase new lock standard.! Even with glove of cookies now works great it would be nice if you could the... Fingerprint is reliable the majority of the most common Ultraloq U-Bolt Pro measures just around 2. a claim! Fingerprint is reliable the majority of the most compact, door decor-friendly models on the new Schlage Encode lock.
