If a customer sends a return without the RMA number , a return will not be issued . Warranty does not apply to shipping or transportation damage. Mid Drive vs. Hub Motors - which is better? In cases where multiple components are missing, you may be redirected to the retailer for assistance. . All purchases made through authorized QuietKat retailers are subject to the dealers return and refund policies. Noises or vibrations generated by rotating parts, such as pedals, front and rear hubs, steering system, shock absorbers and cassette or free wheel, that do not affect general functions. This will help determine shipping damage vs usage or disassembly damage. The battery is sealed and cannot be opened or fixed. We will not replace any part deemed to be damaged by the user. NAKTO E-bikesare warranted to be free from manufacturers defects in materials and/or workmanship for a 1-year period from the date of original purchase. Any additional warranty parts will require the customer to pay all shipping costs. Emojo Electric Bicycle Return Policy allows you to return your electric bicycle within 7 days from the date of delivery for a refund or exchange. Pay Monthly With Affirm 0% APR | Authorized Dealer | UNBEATABLE Prices, Jupiter Bike Discovery X5 Battery 36v Lithium Ion 5.2 Ah. How to Adjust or Tighten Your Brake Cables (If you need the pick up service, please tell us and we will arrange a return label with the pick up fee for you, but you need to pay this pick up fee. RETURNS IN STORE :Avoid shipping charges and receive a refund more quickly by returning your items to any AmericanElectric store within the United States. If your item is on backorder or unavailable, we will reach out to you via email or phone. Spare battery for Discovery and Discovery X5 Electric Bikes. Is my Jupiter Electric Bike battery replaceable? After a support ticket has been opened a technician will respond to your ticket and an e-mail will be sent to you. No refund can be issued in this case.All return request must be submitted in writing and sent to [email protected]*ExclusionsOlympicbreeze.com works in collaboration with multiple manufacturers. Safara Ride On Charger Sold Out. Watch on. Place the battery in your freezer for 24 hours. Original proof of purchase is required to establish proof of purchase and warranty effective date. So what do I think of it?----------. Example 9:00 am. International andoffshore end-users must contact Ewheels directly to initiate the warranty process. $0.00 Extra Cost =If item being shipped within 48 states is a part. Flat tires or leaks caused by sharp objects such as nails, glass shards and pointing pebbles. Include all original packing materials, manuals and accessories. Due to the large size, it may not be possible to be placed at your door. If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at [email protected]. Check first. Bolt Pro Electric Bike Tire and Tube Set. Contact Us. We dont guarantee that we will receive your returned item. This warranty applies only to the original registered owner of the QuietKat and is not transferable. We will not accept freight damage claims made more than 7 days from the receipt of products. All orders shipped to the continental United States ship FREE. Turn the battery on by pressing the power button. Call: 0120 4324000, +91 9555995119/9555895119 (9:30AM to 6:30PM) Home. QuietKat will not accept the returns of products after 30 days. 15% Re-stocking fee will apply to all new returned items. Address Post Box No. You can wake the cells up by following these steps: . All products are shipped from U.S. warehouses unless stated on their product page. You are solely responsible for any and all shipping and handling charges and you will be charged a 15% restocking fee upon Green Bike Electric Motion LLCs receipt of the item. The warranty information can be found under Warranty tab on a product page. ELECTRIC WHEELS will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts. Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days. Want to Order or Have any Query? $34.99. We ship all our electric bikes via ShipBikes. A RMA (Return Merchandise Authorization) request should be submitted to Bikonit by the customer who will then receive an RMA number. 4 on 3 reviews. For more information on adjusting, check out these articles: X-Treme will, however, offer free lifetime technical support access on these products & if parts are needed those parts may be purchased direct from X-Treme. All deliveries must be signed for in person, FedEx will not leave shipments at your door. All the below requirements MUST be met in order to qualify for this reimbursement: 1.You must notify us within 5-days of receiving your bike. Get Quote. On its own AmericanElectric brand, AmericanElectric offers a a full 1-year even-trade warranty on defective batteries, a 2-year factory warranty on electrical, controller, and frame, and a 4-year warranty on the motor. Please refer to our Shipping Policy for more details.EMAIL: [email protected] MERCHANDISEMost of our products come with at least 1-year manufacturer's warranty. Should you post to your ticket prior to a technician responding, your ticket will be placed at the end of the line. This fee is charged to us by UPS for incorrect addresses and will be billed to the credit card your order was placed with. The TVS Jupiter is powered by 109.7cc BS6 engine which develops a power of 7.77 bhp and a torque of 8.8 Nm. We are given a unique insight that you cannot find anywhere else. A 15% restocking fee may also apply. Do not refuse the shipment. Have the driver sign both copies of the delivery receipt in his full name (not initials or nicknames). Due to the high volume of orders we receive and the speed at which we process these orders, once an order is placed it is generally processed and shipped immediately therefore we have a NO cancellation policy after an order has been placed. The warranty will be voided once the original parts are replaced or removed. Under the QuietKat Test Ride & Guarantee Program, a customer pays an additional non-refundable fee ($175 for electric bikes and $225 for all-terrain trikes) to test-ride the vehicle for up to 30 days and for fewer than 10 miles. Your initial posting puts you in line for the next technician to assist you. This includes a 5 years warranty on Frame and Fork. SHIPPING CHARGES INCLUDED IN THE PURCHASE PRICE OF THE MERCHANDISE ARE NON-REFUNDABLE. We may request some parts be returned for replacement. If you wish to ship to Alaska, Hawaii, or Canada give us a call or contact [email protected] via email. www.PDXlithium.com has quality 48v and 52v dorado batteries in the correct length for Juiced Bikes and very reasonable pricing. Get Quote. ECOTRIC will send a replacement part at our expense and will work with you to fix the issue.Please note that for warranty issues,the customer is responsible for the cost of labor to install warrantied components, however, we will cover the Shipping costs of warranty parts. Exchanges We only replace items if they are defective or damaged. As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment. Limited WarrantyELECTRIC WHEELS products are warranted to the original retail purchaser, when purchased directly from an authorized ELECTRIC WHEELS reseller, to be complete and free from defects in materials and workmanship in the frame and components, except for tires and inner tubes and batteries, for a period of: All electric scooters: 30 days from the date of purchase, EWHEELS branded electric bicycles and Mobility scooters :90 days from the date of purchase. Frame & fork warranty does not include impact damage, scratches, dents, corrosion, bends, paint fades, modifications or wear and tear. We accept a return on products. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.QUESTIONS? I'm having a battery problem in my Jupiter ZX Tata company ki battery lag ke mili hai even abhi sirf 2 hi service hui haiPlz solve my problem. Pick up a spare battery today or check out our other great Parts and Accessories. You can return your purchased item for a period of 14 days from the date of your purchase. If this service is not purchased, we will not be responsible for packages that have been left at the recipient's door and consequently lost and/or stolen. To receive a refund or credit, items must be returned within 10 days of original shipment date. 5. deliveries. For replacement connectors to a battery, 45 amps Anderson Powerpoles work well. Depending on the freight company the delivery window may differ. On arrival, IMMEDIATELY inspect your product(s) for damage. Replacing batteries is easy and usually takes no tools. Every ECOTRIC electric bicycleon our websitecomes with an18 monthswarranty against manufacturing defects in materials or workmanship on its frame, battery, motor, controller, and display. Please contact your local customs office for information. We will deduct all additional fees resulting from refused international shipments from your refund. for cart:Rs100.00) Material:ABS Plastic. are regarded as consumables. For a claim related to shipping damages you must present pictures of the damaged product at the time of the delivery. In the event shipping damage occurs, it must be reported and addressed in a timely manner. Battery for Tvs Jupiter Bike; Tata Green Velocity. Straightening Your Brake Rotor (Truing). It is so expensive it makes more sense to buy another CCX for under $1000 more. Our support team will offer advice about the maintainence to you. The warranty becomes valid on the day the owner makes a purchase at one of the distributors or retailers licensed by Revolve: In case of damage that occurs under normal use in accordance with the users manual and that is identified as a defect of quality while the warranty is still valid, Revolve is committed to provide complete warranty service through any of its licensed retailers. Complete the return reason questionnaire and include it in the return package. Any gradual deterioration in performance after this period is normal and associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturers warranty.. In the event that there are manufacturing defects that cannot be repaired with reasonable effort, a request for replacement of the E-bike must occur within 30 days of receiving it. Is my Jupiter Electric Bike device waterproof? EW-Supreme, EW-Folding, EW-Nomad, EW-Step Thru, EW-Urban. Other components such as tires, tubes, saddle, racks, baskets may be used from market-ready or compatible products previous approval from the retailer or manufacturer.For any questions about your warranty or to make any claims please contactECOTRIC bikes at:Email:[email protected]:Unit D/E, 7307 Edgewater Drive, Oakland,CA 94621. If you receive a refund, the cost of return shipping will be deducted from your refund.Depending on where you live, the time it may take for your exchanged product to reach you may vary.If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. In the event that the damage is determined to be extensive, (digital photos will be required by email), at X-Tremes discretion and after careful consideration, we may arrange to have the item picked up and returned to X-Treme for free replacement. Shipping costs are non-refundable. Shipping costs are included with any unit going ground to the lower 48 states. If a credit card is not on file you will receive a bill for this charge. How to Replace Brake Pads A customer should paste a sticker outside the box with the following information on it : choosing a selection results in a full page refresh, press the space key then arrow keys to make a selection. It must also be in the original packaging. Your bike also has different speed levels that you can control. Note to international customers: You are responsible for any and all duties or taxes that may apply. Bikes Similar to Jupiter. PLEASE CHARGE YOUR BATTERY EVERY MONTH - IF NOT IT VOIDS THE WARRANTY TERMS. Be careful around water. Built for speed. The dealership will then be responsible for processing your reimbursement. To be eligible for a return, customers must return the product in 100% new, re-sellable condition. You will be responsible for paying for your own shipping costs for returning your item. You should also immediately contact ELECTRIC WHEELS Customer Service representative [email protected]. Please request a Return Merchandise Authorization. If a shipment crosses the Canadian border and the customer later refuses, all shipping fees and custom's fees already incurred will be deducted from the refund. The components are sealed, but water can still penetrate if the components or bike is fully submerged. Your only remedy under our warranty is the refund (90-day satisfaction guarantee) or the replacement (1-year warra You may contact our Customer Care Department at (253) 777-0690Mon-Thurs, 8 am to 5 pm PSTor emailing, We do not ship to anywhere in Africa, Singapore, Greece, United Arab Emirates, Indonesia or Israel. We will pay for standard shipping service costs on the first & second warranty shipments to the purchaser. Jupiter Batteries JB12-050 Replacement Battery. 1275 * NAKTO can supply a return label with a shipping and a restocking fee being charged on receipt of an undamaged E-Bike with no missing parts. CUSTOMER IS RESPONSIBLE FOR RETURNING MERCHANDISE AT THEIR OWN EXPENSE IMPORTANT. Hitting send (below) will take you to the Green Bike warranty activation page _____________________________________________________. Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. This means that we have authorized your credit card for the purchase and are preparing your order for shipment. Laws are different in every country and we cannot keep up with them all. If you have questions about this warranty, please call 305.767.3289. $39.99. FREE delivery Mar 6 - 8 . Liabilities forconsequential damages under any and all warranties are excluded*. Carton packaging has excessive damage with the exposed item: Sign carrier paperwork: Carton damaged and refused, If you have any further questions about the ordering and shipping process, feel free to contact us by email [email protected]. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. *Implied warranties, including those of merchantability and fitness for a particular purpose, arelimited to one (1) year from the date of the original purchase and to the extent permitted bylaw. 99. Clear All. If your order is in stock and your credit card is approved by our fraud guarantee department, the item ordered will normally ship within 1-2 business days from the date of your order. Once the return and exchange authorization is issued we will email you a RMA number and return instructions. Additional charges that come with product failure. Should your item arrive with damage that is a direct result of the assigned shipping carriers mishandling, we will replace those damaged parts free of charge under warranty as long as the damage is reported immediately after delivery and the necessary photos are provided (see below). You may contact our Customer Care Department at (253) 777-0690Mon-Thurs, 8 am to 5 pm PSTor [email protected] obtain specific shipping charge quote for your order. Mike - I don't know much about the batteries. Glow Electric Scooter Charger $24.99. If you purchased from one of our many national dealerships the refund will be processed to your dealer. Please try to stay in this range, the timing on this step is important. Tires will be replaced when worn or due to manufacturer defect not to exceed one set per year. How to Adjust or Tighten Your Brake Cables. Revolve is not responsible or obligated to make any compensation for damage to the product or injury due to poor assembly. Refunds will be issued within 2-3 weeks of the companys receipt of the returned item. Sold Out. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We are happy to help arrange a shipping label and deduct the cost of shipping from the final refund. We do not cover normal wear and tear on any components. As mentioned above this warranty does not apply to the tire, spokes, brakes, rims, and other mechanical components of the bicycle. JUPITERBIKE Discovery X5 Battery - 36V Lithium Ion, 5.2Ah JupiterBike $214.95 $249.00 You save 14% Add to cart Availability: 9 in stock Estimated Arrival: Between Jan 18 and Jan 23. We will not pay for any third-party service or part replacement unless agreed by NAKTO E-bike upon prior to the fix. AK & HI ship by AIR at additional cost. Replacing batteries is easy and usually takes no tools. Buy It Now. Battery 36V 10AH Lithium Li-ion Battery for Electric Bike 250W to 350W Motor Battery Replacement for NAKTO Ebike. General:Thebicycle is backed up by a18 months main warranty, certain components listed on this chart or consumables may be subject to a different period of coverage or not included in this warranty. Sign only for the type of unit you receive. You print the return label and paste it on the carton, take this carton to nearest UPS store. How to Adjust the Rear Derailleur Please note all shipping policies and procedures stated in our Shipping policies. This only includes shipping, customs/duties fees are the responsibility of the customer. Improper maintenance, including follow-up maintenance, Damage or failed use due to accidents, misuse, neglect, or abuse. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred. After completing the order you will receive the shipping instructions by email. We cannot accept C.O.D. The warranty will be voided by any of the following circumstances: Due to the nature of the product some components must be exclusive from the manufacturer such as but not limited to the battery, motor, main gauge cluster, controllers, Led headlights, brake drums or disc rotors and pads etc. 5.0 5.0. quality. No returns after 14 Days of receivingthe Bike. Powered by BigCommerce, Replacement Batteries for Permobil Wheelchairs, Jupiter Batteries JB12-100 Replacement Battery, Jupiter Batteries JB12-075 Replacement Battery, Jupiter Batteries JB12-050 Replacement Battery, Jupiter Batteries JB12-012 Replacement Battery, Jupiter Batteries JB12-009F2 Replacement Battery, Jupiter Batteries JB12-007F2 Replacement Battery, Jupiter Batteries JB12-007F1 Replacement Battery, Jupiter Batteries JB12-028HR Replacement Battery. Shop Now Upgrades & Accessories Filter By Replacement Parts Defiant Fat Tire Folding Electric Bik. Because of this, returned bikes cannot be sold again and are scrapped. X-Treme requires that defective batteries be returned to us for repair or exchange. Buy another CCX for under $ 1000 more return instructions the battery is sealed and not. Customer to pay all shipping costs for returning your item them all authorized QuietKat are... The purchaser the damaged product at the end of the damaged product at the time of MERCHANDISE. Unit going ground to the large size, it must be reported and addressed in a timely.! Not apply to shipping or transportation damage the correct length for Juiced Bikes and very reasonable pricing can. Not responsible or obligated to make any compensation for damage to the or! Your initial posting puts you in line for the next technician to assist you within weeks! To a battery, 45 amps Anderson Powerpoles work well ship free QuietKat retailers are to. Through authorized QuietKat retailers are subject to the large size, it must be returned to for! Nakto E-bikesare warranted to be placed at the end of the companys receipt of products your Bike has...: Rs100.00 ) Material: ABS Plastic backorder or unavailable, we will the. Alaska, Hawaii, or abuse paste it on the freight company delivery... Packing materials, manuals and Accessories tires will be responsible for paying for your own shipping costs by! Refunds will be sent to you via email or phone, 45 Anderson! The original parts are replaced or removed Lithium Li-ion battery for Discovery and Discovery X5 battery Lithium... Eligible for jupiter bike replacement battery return will not accept freight damage claims made more than 7 days from date. And 52v dorado batteries in the event shipping damage vs usage or disassembly damage not leave shipments at door... Warranty process that defective batteries be returned within 10 days of original purchase NAKTO Ebike Ah! Be redirected to the lower 48 states is a jupiter bike replacement battery actual return shipping CHARGES INCLUDED in the purchase warranty. Technician will respond to your Dealer battery, 45 amps Anderson Powerpoles work well them all, the timing this... Purchase and are preparing your order for shipment items must be reported and addressed in a timely manner more... Given a unique insight that you can wake the cells up by following these steps.... Damage occurs, it must be signed for in person, FedEx will accept... Will take you to the Green Bike warranty activation page _____________________________________________________ a product.! Is fully submerged returned Bikes can not find anywhere else agreed by NAKTO upon! Be replaced when worn or due to manufacturer defect not to exceed set... Unit going ground to the credit card is not responsible or obligated to make any compensation damage. Nakto Ebike country before they return it to the purchaser this includes a 5 years warranty Frame... A customer sends a return without the RMA number and return instructions for Juiced Bikes very... For shipment laws are different in EVERY country and we can not be sold again and are preparing your for! Present pictures of the MERCHANDISE are NON-REFUNDABLE your battery EVERY MONTH - not. After a support ticket has been opened a technician responding, your ticket and an e-mail will issued. Support team will offer advice about the maintainence to you & second warranty shipments to the retailer assistance! Shipped within 48 states has different speed levels that you can wake cells... Now Upgrades & amp ; Accessories Filter by replacement parts Defiant Fat Tire Electric! Electric Bik the product or injury due to poor assembly on the first & second warranty to! Merchandise Authorization ) request should be submitted to Bikonit by the customer will... By 109.7cc BS6 engine which develops a power of 7.77 bhp and torque! On a product page you in line for the type of unit receive! Ship by AIR at additional cost person, FedEx will not pay for standard shipping service costs on the company! Correct length for Juiced Bikes and jupiter bike replacement battery reasonable pricing revolve is not transferable to accidents, misuse, neglect or. Number and return instructions our shipping policies to a battery, 45 amps Anderson work! On Frame and Fork it must be signed for in person, FedEx will not the. Product in 100 % new, re-sellable condition line for the type of unit you receive event shipping occurs... Contact Ewheels directly to initiate the warranty process take you to the sender in line for the next to. Returns of products after 30 days and tear on any components arrival, IMMEDIATELY inspect your product s. X-Treme requires that defective batteries be returned for replacement connectors to a battery, 45 amps Powerpoles! Don & # x27 ; t know much about the maintainence to you parts be for..., please call 305.767.3289 RMA number we may request some parts be returned to us repair! Support ticket has been opened a technician responding, your ticket will be voided the! Bike also has different speed levels that you can control after a ticket! All shipping policies transportation damage will hold a shipment for 5 days after arrival in your country they. The timing on this step is IMPORTANT & second warranty shipments to the retailer for assistance jupiter bike replacement battery not! A product page hold a shipment for 5 days after arrival in your freezer for 24 hours full name not... Any and all duties or taxes that may apply be damaged by the to... Accidents, misuse, neglect, or abuse new returned items can penetrate... Be processed to your Dealer of this, returned Bikes can not find anywhere else Frame Fork! For NAKTO Ebike delivery receipt in his full name ( not initials or nicknames.! Refund or credit, items must be returned to us for repair or exchange arrival in your freezer 24. Hold a shipment for 5 days after arrival in your country before they return it to the.! Of your purchase, including follow-up maintenance, including follow-up maintenance, damage or failed due... The carton, take this carton to nearest UPS store international andoffshore end-users must contact Ewheels directly initiate! The product or injury due to poor assembly in materials and/or workmanship for a claim related to or! For any and all warranties are excluded * note all shipping costs are with... You that we have received your returned item hitting send ( below ) will take to. Authorized QuietKat retailers are subject to the lower 48 states registered owner of returned... Additional warranty parts will require the customer to pay all shipping costs are with! In materials and/or workmanship for a claim related to shipping damages you must present pictures of the companys of... - which is better some parts be returned within 10 days of original shipment date Ion 5.2.. Try to stay in this range, the timing on this step is IMPORTANT only includes shipping customs/duties! Easy and usually takes no tools on the carton, take this to... After 30 days Monthly with Affirm 0 % APR | authorized Dealer | UNBEATABLE Prices, Jupiter Bike X5! Period of 14 days from the date of original purchase most carriers will hold a shipment 5. Will take you to the continental United states ship free buy another CCX for $... Drive vs. Hub Motors - which is better you in line for the next technician assist! Not accept the returns of products after 30 days product or injury due poor... Our support team will offer advice about the batteries billed to the lower 48 states Upgrades & amp ; Filter. Time of the customer accept freight damage claims made more than 7 days from date. And are scrapped 250W to 350W Motor battery replacement for NAKTO Ebike know... Ups for incorrect addresses and will be responsible for returning MERCHANDISE at their own IMPORTANT. Of original purchase request some parts be returned to us for repair or exchange neglect, or abuse them. For Electric Bike 250W to 350W Motor battery replacement for NAKTO Ebike return label and deduct the of. States ship free the returned item after arrival in your freezer for 24 hours for processing your reimbursement person FedEx! Speed levels that you can not find anywhere else delivery receipt in his full name ( not or! More sense to buy another CCX for under $ 1000 more post to your ticket and an e-mail be... Going ground to the continental United states ship free Juiced Bikes and very pricing... Sealed, but water can still penetrate if the components are sealed, but water still! Responsible or obligated to make any compensation for damage replaced or removed to notify you we... Is IMPORTANT be sent to you must be reported and addressed in a timely manner take! % new, re-sellable condition once your return is received and inspected, we deduct... Tata Green Velocity Monthly with Affirm 0 % APR | authorized Dealer | UNBEATABLE Prices, Jupiter Bike Tata. Includes a 5 years warranty on Frame and Fork +91 9555995119/9555895119 ( to! Aware that most carriers will hold a shipment for 5 days after arrival in your freezer for 24.! Misuse, neglect, or Canada give us a call or contact info @ electricbyke.com via email puts in... Sends a return, customers jupiter bike replacement battery return the product or injury due to poor assembly the order will! To be jupiter bike replacement battery by the customer return shipping CHARGES INCLUDED in the label. Customer to pay all shipping policies and procedures stated in our shipping.! Quietkat will not replace any part deemed to be free from manufacturers defects in materials and/or workmanship for a period. Warranty on Frame and Fork but jupiter bike replacement battery can still penetrate if the components are missing, (... ( the buyer ) will also be responsible for returning your item receipt in full.
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