When I restarted my vehicle and I put it back into drive I could then only accelerate to 25mph . We don't sell/share your email. There are already two recalls involving the Jeep Cherokee, and they involve the same problem. ABS, Cruise Control, Traction Control, Auxiliary Audio Input, Power Windows, Tire Pressure Monitor, Steering Wheel Audio Controls, Leather Steering Wheel, Power Door Locks, Stability Control. However, my VIN number was not included in those recalled by Chrysler. The vehicle was towed to an independent mechanic who diagnosed that the power transfer unit (ptu) needed to be replaced. Even today, the best you can expect is a brand new gearbox. Complaints appear to level out in 2017. Save my name, email, and website in this browser for the next time I comment. Affecting an estimated 1,827 potential 2014-2016 Cherokees produced between July 29, 2013 and February 5, 2016, this recall affected the seat fasteners. The power control unit of the full time four drive unit is defective and has caused warning lights that made the car unsafe to drive. These connect the gearboxs sensor cluster harnesses, sending signals to the transmission. I am so upset by this, as it is a 2016 Jeep and it is the exact same part. Ford Edge Problems Is This Model Reliable Or Not? The seat fasteners on the first or second row seats . When mentioning this recall to the dealership and Jeep customer service they said that our Jeep was not part of the recall based on our vehicle number. There are never any apparent symptoms before nor during the appearance of the warning. Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. The contact stated that while her daughter was driving 70 mph, the vehicle lost motive power and decelerated to 40 mph. . 1.1. Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. As for transmissions, European-bound Cherokees can be optioned with a 6-speed manual. At other times, the transmission would slide into neutral while traveling at highway speeds. Unsubscribe any time. Others, meanwhile, spoke of how by the time they noticed the engine stalling or acting weird, they had as little as two quarts of oil left. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. Thus, Id recommend sticking far away from this model year and avoiding it like the plague. Unfortunately, theres not much that you can do besides waiting for new software updates. The Jeep dealership performed diagnosis and the drivetrain control module (dtcm) stored c14a7-97-put motor and the component or system operation is obstructed or blocked. This is exactly what happened in all Tigershark engines. Either a rebuilt or replacement engine and transmission can set you back thousands, respectively. These here are the US market engines available, besides the Multijet II diesel (Europe, etc.) My 2016 jeep Cherokee sport burns oil and has issues with shifting it also has an issue with the shifter where it will light up and flash the service shifter on the dash. Took it to the dealer and they said my ptu is faulty and needs to be replaced. With that in mind, lets take a closer look at the most common 2016 Jeep Cherokee problems, sorted in order of how painful they are. Chrysler issued the recall number S38 and notified owners to bring their vehicles in for repair starting on June 30, 2016. He looked it up and said there was an active recall on this. FCA US LLC issued the recall number W47 and began repairs on July 14, 2020. My Jeep Cherokee is a 2016. This was diagnosed when the SVC 4WD light came on in September. Had it been in the shop for 2 more weeks I would of been able to claim it as a lemon. While it may not always cost you, its still a major sore point that youll have to deal with. Almost immediately, 3 major software updates came along. For burning away too much oil, it remains to be seen if Jeep will undertake a recall. Save up to $1,777 on one of 11 used 2016 Jeep Grand Cherokee SRTs in Ashburn, VA. Find your perfect car with Edmunds expert reviews, car comparisons, and pricing tools. If you see an SUV roll by, know that what makes those fantastic probably came from the Cherokee decades prior. 9-Speed 948TE Automatic 2 Speed PTU $1,095. What Are The Most Common 2016 Jeep Cherokee Problems? If the ptu fails to engage with the transmission, the Jeep Cherokee could lose all power while being driven. . The same silhouette of the KL, which carried through 2016, is still with us today for the 2022 model year. If I had been on the highway I think this could have been a very serious incident that may have locked up the drive wheels. Either situation could result in a crash or injuries. So, lets focus more on the 2016 model. seven National Highway Traffic Safety Administration (NHTSA) recalls. We would like consideration for a refund of the $1620. It is my understanding that if the power transfer unit (ptu) fails to engage with the transmission, the Cherokee could lose all power while being driven which could result in a crash or injuries. The repairs in this instance simply involved tightening the fasteners. Tigershark engines consume a quart of oil for every 1,000 miles. The KL came in four trims Sport, Latitude, Trailhawk, and Limited. Every automaker eventually has to issue a recall sooner or later, often after theyve already been sold. The ptu is an important element of the all-wheel-drive system. I'm the MotorVerso.com AI Car Expert. When driving car if you began to go down hill the car will race motor and run away by its self it is very dangerous in curvy and hilly areas. The KL was the first of any Jeep vehicle to be built on top of the Fiat Compact Wide platform. The failure mileage was approximately 61,000. The contact stated that while driving approximately 68-70 mph, the vehicle was shifting hard and the vehicle lost motive power. Auto Repairs Are EXPENSIVE Test drive Used Jeep Cherokee at home in Ashburn, VA. Search from 266 Used Jeep Cherokee cars for sale, including a 2015 Jeep Cherokee Trailhawk, a 2016 Jeep Cherokee Latitude, and a 2016 Jeep Cherokee Trailhawk ranging in price from $1,900 to $37,000. This was a first for a compact SUV and allows you to disconnect the rear-axle. They attempted to update the software of the dtcm and it is up to date. The contact owns a 2016 Jeep Cherokee. I have researched and found that there are many complaints of this on line. The PTU is an important element of the all-wheel-drive system. The problem code is C14A7-97. (25) View all. Not safe at all. I get a lot of tire issues and coolant problems with my jeep. The latter of which was the ones fitted onto the KL-series Cherokees. Well While the Cherokee isnt as bad as the fancier Grand Cherokee as far as sheer reliability nightmares go, its not that far off. Safety of this vehicle in a needed 4x4 situation would have been compromised had the unit not been replaced. We have a team of writers working daily on common car problems. Key Points The lower tiers can only provide part-time four-wheel drive. Service 4 wheel drive is on my 2016 Jeep Cherokee. The contact stated that while driving at unknown speeds, the rear-end of the vehicle started to shake. If you continue to use this site, you consent to this use of cookies. Chrysler notified owners to bring their cars in for repair starting on June 30, 2016 with the campaign number S39. year to help you gain confidence about one of your largest purchase decisions. Just for a spot of context, one quart every 1,000 miles would be normal for sports cars. The dealer was not notified of the failure. Service 4wheel drive came on 7/11/2022, when routine driving on highway at 40 mph during excellent conditions. It quickly breaks down. With proper maintenance, your Jeep Cherokee can last up to 200,000 miles or . On her way here afew weeks ago the Service 4WD light came on. The 3rd- and 4th-generation were non-existent here. While the top reported problems are related to the engine and the transmission, repair costs were not very high as simple repairs like oil change resolved problems. The car does not go uphill very well at all and lacks power. In early November, started getting a warning that said 4wd system unavailable and service 4wd system. This is not covered under recall because my VIN number is not included. Your email address will not be published. He looked it up and said there was an active recall on this. www.mrblaw.com Reply S Sparkymarc Registered This cay be caused on a daily bases. Oh, and its $1750 to repair it with the same exact one that breaks at 30,000 miles so at 60,000 expect the same exact thing for $1750, oh, and at 90,000 miles expect the same exact thing at $1750. If you find that you have any recalls pending, get in touch with the automaker in this case, youd be calling Chrysler at 1-800-853-1403. The dealership said she needed a pto unit/ptu assembly since it has failed. Took it in to the dealership and they said it-s my PTU. The vehicle was not repaired. This is a part that if fails could cause injury or death. 2016 Jeep Cherokee Problems (Transmission) ZF 9-Speed, Poor Shifts. 2023 Vehicle History Inc. All Rights Reserved. Jeep is known for producing safe, reliable vehicles. Vehicle experienced a catastrophic failure of the 4X4 transfer case (PTU) while driving, this went from a faint sound to a complete failure of the drive system in less than 5 miles. Thats an alarming figure for any TSB count. Your email address will not be published. Jeep had delayed the KL Cherokees release date by several weeks, owing to early problems found on the new ZF 9-speed automatics. Nhtsa has previously issued recalls for Cherokee ptus but they were VIN specific (recalls 20v343 and 20e037 or w47 and w48). The problem code is c14a7-97. It was reported that the 2.4-liter Tigershark would consume as much as an entire quart of oil every 1,000 miles. The plastic trim on my car is trying to break and come off. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. Owners also underwent many impromptu updates at dealerships. The ptu failed in my 2016 Jeep Cherokee. This configuration changed the final drive ratio to 3.517:1 for the V6 engine or 4.048:1 for the inline-4. 310 problems related to power train have been reported for the 2016 Jeep Cherokee. However, according to them and Jeep, there is no recall on my vehicle. The most recently reported issues are listed below. The vehicle then turned completely off forcing me to shift into neutral and restart the vehicle again while actively slowing down on the freeway without any warning. Far below 1,000 miles. Service 4 wheel drive is on my 2016 Jeep Cherokee. A loss of power happens and then the car goes back to normal after a completely shaking the cab vibrating and shuttering. Chrysler dealership will not take any responsibility for it and it will cost $4000 plus labour. Car randomly looses all power. We research hundreds of models each Car would not engage into park. Jeep mentioned a 4,000-mile oil change interval in the owners manual. The car really should come standard with more power. This is our first Jeep. Jeep and their dealers are happy to dole out software upgrades left and right. appointment. Theyve ranked the KL series Cherokees near the bottom among other Jeep models. My service 4wd light came on which alerted me of the problem. The Jeep Cherokee has had serious issues with the transmission. She lives about 300 km frm us. From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. This was diagnosed when the svc 4wd light came on in September. At the very least, 2,000 to 3,000 miles is still acceptable. When I took the vehicle in I had to pay for them to reprogram my computer and after researching I discovered that this was already a problem that caused a recall but upon bringing this up to the dealership as well as calling Chrysler directly I was informed that even though the problem was the same as the recall they issued my vin number was not a part of the recall so they couldn-t and would not do anything for me. Risk of Major Repair. The other downside is that the cylinder causes there to be no 'get up' and it often feels like having to put the pedal all the way down to accelerate onto the freeway. 2016 Jeep Cherokee. While Jeep had fixed many of these issues when the 2016 model year arrived, carry-over reliability concerns still trickled through. What kind of vehicle . In the beginning, the car drove smoothly, but only after a year of driving it. Car randomly looses all power. For repair. We don't sell/share your email. 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