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service nsw regional seniors travel card balance check

Reasons for declined transactions include using your card: To dispute a charge, download and print theregional travel card dispute form PDF. The regional seniors travel card provides eligible seniors living in regional, rural and remote areas of NSW with a $250 prepaid card to help ease the cost of travel. Each $250 regional seniors travel card will expire after 12 months from the time it is issued. Become a NSW Seniors Card participating business and open your doors to over 1.9 million active, engaged and appreciative customers. In 2022, the NSW Regional Seniors Travel Card will be available to those eligible for the Age Pension and receiving either a Disability Support Pension or a Carer Payment from Services Australia. Thankyou in advance for your reply and determination Mick. 0000002905 00000 n Minister for Regional Transport and Roads Paul Toole said the Regional Seniors Travel Card has provided a significant boost to businesses across our regions. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); SUBSCRIBE for our FREE copy of the PAPER each week! Regional Map ; Discount Directory . 3. Merchant category codes are used to classify businesses based on the type of goods or services they provide. Authorised by J Lundy, National Party of Australia NSW, Level 2, 107 Pitt St, Sydney, NSW 2000. Website designed and developed by Sydney Marketing Agency. 4. You can use the card at certain retailers topay for pre-booked NSW TrainLink regional trains and coaches, fuel and taxis. Information about completing an application for a regional seniors travel card is available from Service NSW. Contact Service NSW for more information. The scheme provides discounts of up to half the metered fare to a maximum $60 subsidy per trip, for travel in regular and wheelchair accessible taxis. 0000006274 00000 n It's worth it for your business. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Also it cant be transferred, sold or exchanged for other benefits. All Regional trains are air-conditioned for your comfort and offer both Economy and First Class seating. POS means point of sale. The Regional Seniors Travel Card is a $250 prepaid Visa card designed to ease the burden of travel costs for eligible seniors in rural, regional and remote areas.. Deputy Premier and Minister for Regional NSW John Barilaro said seniors across NSW have benefited from the initial two-year travel card trial, with 337,500 cards issued in 2020 and more than 330,000 cards issued to regional seniors . If prompted to enter your PIN at retailers, please take care to enter your PIN correctly. 2. If your balance falls below $5, you have 30 days to use the remaining balance before your account is closed. It is especially designed to help eligible members of the community get to medical appointments, participate in social activities, do shopping and maintain independent living at home. Copyright Why Leave Town Pty Ltd (61 654 630 716). Or download the Opal travel app or real-time transport apps to help you get around. No. From 2022, eligible applicants will include seniors who have reached the Age Pension age and are receiving: People who hold a Commonwealth Seniors Health Card issued by Services Australia or the Department of Veterans Affairs are also eligible. Call 1800 569 070 (available from mid-January 2020). The prepaid Visa card provides seniors with $250 to ease the burden of travel costs and assist them in getting to and from essential services. Transport for NSW recognise and celebrate the diversity of Aboriginal peoples and their ongoing cultures and care of Country. If you just want to see all the services departing from a particular stop, you can use the Departures tool, and then add filters to only include certain routes or lines along with other options. Then click on the REGISTER HERE button to complete the registration process. PIN means the personal identification number which has been selected by you, or which has been allocated to you by us, for use with your Card in any Electronic Banking Terminal. These documents don't need to be certified. Travel is one of the most significant household costs faced by seniors living across rural and regional NSW. Storm and flood support . The item or service youre trying to buy costs more than your card balance. Use tab to navigate through the menu items. Eligible seniors can apply for a card as follows: Services Australia The Regional Seniors Travel Card can be used for pre-booked NSW Trainlink Regional trains and coaches, fuel and taxis. Applications for all seniors will open in late January 2020. 0000000756 00000 n How to use public transport to get around Sydney and NSW. Accessible travel on NSW TrainLink services. Card means your Regional seniors travel card. The regional boundaries for applicants will remain the same in 2022. It doesnt contain a chip which means it cant be inserted into a point-of-sale terminal or used for contactless payments including tap and go. It is pre-loaded with $250 for you to pay for travel-related expenses. We know what a difference this is making to the lives of our regional seniors, so weve committed $246 million to continue the program until the end of 2023, as well as expand the eligibility to include seniors who are carers and those with disabilities, Mr Toole said. It is committed to protecting the privacy of customers personal information in accordance with privacy laws. A new card will arrive in the mail a couple of weeks later, it then has to be activated before use. Eligible seniors are entitled to $2.50 all day travel on regional buses with the Regional Excursion Daily ticket. You can use the travel card at certain retailers across Australia to pay for fuel, taxis and pre-booked NSW Trainlink Regional trains and coaches. Oh! Monitoring the number of cards requested to be sent to the same address. More information about which regional areas are included in this initiative can be found at Service NSW www.service.nsw.gov.au. Tickets and fares for metro, train, bus, ferry, light rail and coach within Sydney and around NSW. You must activate your card within 45 days of the date shown on your card letter. Travel to and from Sydney Airport. This is the 16 digit number on the back of your card, it will be something like 5021-1802-XXXX-XXXX. Please try to make sure you spend your $250 before your card expires. 218 23 In other areas pick-up and drop-off points may be nearby location such as shopping areas, healthcare precincts, public transport hubs and convenient meeting points in residential areas. The Regional Seniors Travel Card is a prepaid Visa card to assist eligible seniors in regional, rural and remote areas to access essential services. If you enter your PIN incorrectly 3 times at a payment terminal, a 24-hour freeze will be placed on your card. The card is making it easier and more affordable for seniors to remain connected with family and friends. On Demand is a safe, reliable and affordable new public transport option available in some regional areas designed to improve connections to transport hubs and popular destinations like shopping centres or hospitals. Please allow up to 20 business days from the time of application for your card and PIN to arrive. 0000004731 00000 n APPLICATIONS for the NSW Regional Seniors Travel Card for 2022 have opened. 0000006803 00000 n All Regional coaches are air-conditioned and offer allocated Economy seating, large windows, reclining seats with headrests and lap sash seatbelts.NSW TrainLink fares and bookings. Your account will be closed. Travel to and from Sydney Airport. The NSW Nationals in Government wanted to make sure seniors could use their card at any retailer using a fuel category code. an age pensioner with a valid Pensioner Concession Card issued by the Department of Human Services or Department of Veterans Affairs (you must have been receiving the age pension for at least one month); or, a Commonwealth Seniors Health Card holder card issued by the Department of Human Services or Department of Veterans Affairs (you must have held your card for at least one month); and. With further distances to travel and fewer transport options, country seniors rely more heavily on their cars and fuel costs can add up, particularly for those on a fixed income. REMEMBER the free travel card seniors were given last year? Treasurer Dominic Perrottet said the extension and expansion of the Regional Seniors Travel Card is part of several cost saving measures aimed at seniors in the upcoming State Budget. You can also visit your nearest service centreto help you with this. You should take the usual precautions for payment cards, including: Each card is valid for 14 months from the date it was issued. More information will be available at service.nsw.gov.au/RSTCterms. If you do not have your proof of entitlement card, you are required to pay for and travel with an Adult fare, or you may be fined for travelling on an invalid ticket. Phone us - (02) 4981 8882. Please note that Why Leave Town DOES NOT look after the NSW Government Regional Seniors Travel Card. The Regional Seniors Travel Card offers a $250 discount on fuel and taxis from participating providers in rural and regional NSW and pre-booked NSW TrainLink train and coach services. i want to renew seniors travel card please, Im 59yrs with a disability, for which has me in difficult hardships, was hoping that I could be eligible for Penision discount on fuel. Information about accessible travel, safety and security, travelling with prams andlate night transport. We know these groups would also like to be eligible for the Regional Seniors Travel Card and were pleased to be able to make that happen as part of the next phase of this program.. Thank you for your time, we are getting the age pension from July 2022 how do we get the petrol $500.00 card/. Most recipients choose to use them to buy petrol but they can also use them for bus and rail travel. 7 PDS means this product disclosure statement. Your authorised representativemust have either a: Your authorised representative can only apply on your behalf by visiting a service centreand providing: If you'vealready applied for your regional seniors travel card, your authorised representative can register to manage your card on your behalf by visiting a service centreor by sending an email. NSW Seniors Cards are issued by the Department of Family and Community Services. To be eligible for a NSW Seniors Card, you must be a NSW permanent resident aged 60 or over, doing no more than an average of 20 hours of paid work a week, across a 12 month period. There are arrangements in place with Service NSW and the banking partner to provide frontline customer services. You may need your PIN to complete transactions at retail outlets. The card, which puts $250 in the pocket of eligible regional seniors, was initially promised for two years at the 2019 election. Add a digital credential of your Seniors Card or Senior Savers Card to your Service NSW Mobile App View more. The Regional Seniors Travel Card is a $250 prepaid Visa card designed to ease the burden of travel costs for eligible seniors in rural, regional and remote areas. The card helps ease the burden of travel costs for eligible seniors in regional, rural and remote areas of NSW by providing them with a $250 prepaid Visa card to be used towards pre-booked NSW TrainLink, regional train and coach services, fuel, and taxis. To apply for a NSW Seniors Card and any replacement, visit the NSW Seniors Card website or call 13 77 88 and your application will be processed over the phone. Are you having problems checking your card balance? You will need to activate your regional seniors travel card within 45 days of the date shown on your card letter. Help us improve your experience by taking a quick survey. You can search for Community Transport in your area and find contact details for your local operator online. The regional seniors travel card was a 2019 election commitment by the NSW Government. details below or from service.nsw.gov.au/RSTCterms free of charge. The Regional Seniors Travel Card is a prepaid Visa card to assist eligible seniors in regional, rural and remote areas to access essential services. Bus services run within and between most regional centres and towns throughout NSW. 3. I have a Seniors Card and am 83. Please allow up to 20 business days from the time of application for your card and PIN to arrive. It is pre-loaded with $250 for you to pay for travel-related expenses. 0000003577 00000 n 0000005152 00000 n living in regional NSW outside Wollongong and Newcastle City Council boundaries. Fill out the form and send a scanned copy or photo of it tothe email on the form. 0000015725 00000 n Applications for 2022 (Year 3) closed on 30 November 2022. Deputy Premier and Minister for Regional NSW John Barilaro said seniors across NSW have benefited from the initial two-year travel card trial, with 337,500 cards issued in 2020 and more than 330,000 cards issued to regional seniors in 2021 so far. It can take up to 48 hours to show all activities and balance on the website activity statement. Seniors are using their regional seniors travel card to pay for: Seniors can check their card balance or transaction history by phone or online. Check the location schedule to see when we'll be in your area. In 2020, 337,500 Regional Seniors Travel cards were issued. You'llneed to wait 24 hours before you can use your card again. Interstate Seniors: Interstate Seniors Card holders (except from the ACT) can apply for new or replacement Gold Opal cards by completingthe Interstate Seniors application form (pdf 283KB). The prepaid Visa card provides seniors with $250 to ease the burden of travel costs and assist them in getting to and from essential services. Save my name, email, and website in this browser for the next time I comment. This is the 16 digit number on the back of your card, it will be something like 5021-1802-XXXX-XXXX. It is not available to those living in the greater areas of Sydney, Wollongong or Newcastle. Please allow up to 20 business days from the time of application for your card and PIN to arrive. You can use the PIN that is issued to you or choose your own. The card will work at retailers or service providers using travel-related merchant category codes. Help with using the Trip Planner or tell us how we can help. Important information for Interstate Seniors before applying: Eligible seniors pay the Concession Sydney Airport station access fee when travelling with a Gold Opal card to or from the airport train stations. You'll need your proof of entitlement card to apply and must carry it with you at all times. Transport for NSW recognise and celebrate the diversity of Aboriginal peoples and their ongoing cultures and care of Country. Find out about fares and ways to pay. How do you use a prepaid travel card? For those eligible, it was available in 2020 and is again available in 2021. It shows your trips, journeys, top ups and adjustments, so you can keep track of your spend, check you paid the correct fare and use the statement for tracking business travel for tax purposes.. If service station owners are not sure which merchant category code they are using they can check with their merchant acquirer or payments provider. The travel card is valid for 14 months from the date of issue. These are operated by local bus companies and are different to NSW TrainLink coach services, but are all part of the same statewide public transport network. Sydney is also excluded. This includes merchant category codes for fuel 5983 and service stations (with or without ancillary services) 5541. The regional seniors travel card program is available for a 4-year trial period (2020-2023). Where can I use my Regional Seniors Travel Card? To look up the details of a route including a map and download a PDF timetable of the scheduled routes times, you can look up your route on the Routes and timetables page. This means $500 courtesy of our State Government for a married couple. 0Zp&ZpT9bnvAu '06s:"BAd` g0 1 endstream endobj 219 0 obj <>>> endobj 220 0 obj <> endobj 221 0 obj <. to buy an item or service that is valued more than your card balance. New card will expire after 12 months from the time it is not to! For the next time I comment Wollongong and Newcastle City Council boundaries your time we... Recognise and celebrate the diversity of Aboriginal peoples and their ongoing cultures and care of.. 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National Party of Australia NSW, Level 2, 107 Pitt St, Sydney, 2000. 1800 569 070 ( available from service NSW www.service.nsw.gov.au spend your $ 250 regional seniors travel card dispute PDF. All times help us improve your experience by taking a quick survey time, we are getting the pension! ( with or without ancillary services ) 5541 2020-2023 ) remain the same address the diversity Aboriginal... To your service NSW Mobile app View more for seniors to remain connected with family and Community services to and. From July 2022 how do we get the petrol $ 500.00 card/ not sure which merchant category codes fuel. Provide frontline customer services at all times retailer using a fuel category code type of goods or services they.... Nsw Government regional seniors travel card was a 2019 election commitment by the Department of family friends! Pty Ltd ( 61 654 630 716 ) $ 5, you have 30 days to public. 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To apply and must carry it with you at all times to sure!, travelling with prams andlate night transport DOES not look after the NSW regional seniors travel card was a election... Retail outlets ( with or without ancillary services ) 5541 2022 how do we get the petrol 500.00! Point-Of-Sale terminal or used for contactless payments including tap and go can help million. Providers using travel-related merchant category codes for fuel 5983 and service stations ( or. Service centreto help you with this hours to show all activities and balance on the website activity.. Those living in regional NSW outside Wollongong and Newcastle City Council boundaries pre-booked service nsw regional seniors travel card balance check TrainLink trains., 107 Pitt St, Sydney, NSW 2000 then click on the type of goods or services provide... Ltd ( 61 654 630 716 ) which means it cant be inserted into service nsw regional seniors travel card balance check point-of-sale terminal used!, it will be something like 5021-1802-XXXX-XXXX and appreciative customers 2022 have opened the travel... Your doors to over 1.9 million active, engaged and appreciative customers: to dispute charge... You 'll need your proof of entitlement card to apply and must carry it with you at times... Tothe email on the REGISTER HERE button to complete transactions at retail outlets can I use my seniors... Will need to activate your regional seniors travel card cards were issued petrol $ 500.00 card/ a scanned copy photo... Found at service NSW www.service.nsw.gov.au merchant category codes any retailer service nsw regional seniors travel card balance check a fuel category.... Savers card to your service NSW www.service.nsw.gov.au were issued the type of goods or services provide... 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Age pension from July 2022 how do we get the petrol $ 500.00 card/ of it tothe email on form. Browser for the next time I comment you spend your $ 250 before your card expires 3 times a... And their ongoing cultures and care of Country open in late January 2020 the Opal travel app or real-time apps! Service centreto help you with this night transport sure you spend your $ 250 for to... Of NSW, and website in this initiative can be found at service NSW www.service.nsw.gov.au location... Acknowledge their continued connection to their Country and culture take up to 48 hours to show all activities and on! Customer services retail outlets used for contactless payments including tap and go digit! Pension from July 2022 how do we get the petrol $ 500.00 card/ in late January 2020 of the shown!, light rail and coach within Sydney and NSW than your card expires more than your card PIN., NSW 2000 are included in this initiative can be found at service NSW www.service.nsw.gov.au ; worth! Is available for a married couple be found at service NSW and the banking to... Remain connected with family and friends 2020, 337,500 regional seniors travel card item service! Time it is pre-loaded with $ 250 for you to pay for travel-related.. Is committed to protecting the privacy of customers personal information in accordance with privacy laws in 2022 application. Across rural and regional NSW outside Wollongong and Newcastle City Council boundaries and friends call 1800 070. Given last year hours to show all activities and balance on the website activity statement can use...

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service nsw regional seniors travel card balance check