Thank you again for your services, You were a joy to work with. 22. Starting with Allison Marie with her ability to discuss the many products and services provided by Neptune Society, to Brandy Wells with her very comforting way of relieving my grief and pointing out the numerous tasks I needed to think of in the days and weeks ahead with respect to Social Security, lawyers, banks, etc., and to Anna for taking care of the receipt of the urn itself. If youd like to thank a special team member or office, please click here. Notwithstanding the foregoing, either party may pursue a claim solely for temporary injunctive relief in a court of competent jurisdiction, however in such an event, the parties agree that any dispute regarding permanent injunctive relief will be determined by Arbitration consistent with this provision. Dear Carolyn, 3) When the mold is hardened, a bronze plaque with the name and life dates is fixed to the outside." See BBB rating, reviews, complaints, request a quote & more. },{ They are similar to traditional in-person funerals but are live-streamed on platforms such as Facebook, Skype, and Zoom. Thank you Neptune Society of Fort Myers, and especially Marianna. The deceased is placed in a cremation chamber in a combustible container. 5260 Daniel J. Enea, Manager. Thank you for taking care of my father and easing our anxiety. If any provision of the TOS is found by a court of competent jurisdiction to be invalid, the parties agree that the court should try to give effect to the parties intentions as reflected in the provision, and the other provisions of the TOS remain in full force and effect. Special Rules in the Arbitration Proceeding. 4. "@type": "Question", Once again many thanks to all of you for everything. (i) The arbitrator has no authority to make errors of law and any award may be challenged if the arbitrator does so. Theyll be caring for my wife someday, and me as well. Instead of suing in court, both you and the Company each agree to settle disputes (except certain small claims) only by Arbitration. Thanks to the loyal support of generations of families, weve now grown to 45 locations nationwide with continued expansion in the future. Our affordable plans have helped 100,000's of Americans during one of life's most challenging moments. } "text": "The Memorial Reef is an awe-inspiring, affordable, and smart memorialization option that is a fitting alternative to traditional cemetery burial. No. "acceptedAnswer": { but death is a train and its been on the tracks since birth. To learn more about National Cremation and our services contact us by calling one of our offices, filling out the contact form on this page, or calling (855) 469-9474. "text": "The average cost of a traditional funeral is $6,862.00. Your parents are getting older. Neptune was the answer. Additional Legal Information | Additional Legal Information Regarding Veterans Offerings. Embalming (for a viewing): $100-$800. Anna, I just wanted to thank you for the really Read More. Anna, I just wanted to thank you for the really nice experience I had with you and your companywhen my cousin passed away last month. A representative will respond as quickly as possible. Furthermore, the Company may disclose Content if, in the exercise of reasonable judgment, (i) the Company determines that disclosure is necessary to enforce the TOS, respond to claims that any Content violates the rights of third-parties, or protect the rights, property, or personal safety of the Company, its affiliates, its users and the public or (ii) the Companys legal counsel determines that appropriate legal process requires disclosure. I had other things to deal with of course. No. Virtual funerals have become increasingly common during the COVID-19 pandemic due to social distancing and restrictions on air travel. Accordingly, you and the Company agree that the JAMS Class Action Procedures do not apply to our Arbitration. Neptune Society of Northern California - Walnut Creek. "name": "I am a Veteran; can my cremated ashes be buried at Arlington National Cemetery? "@type": "Answer", You can plan Read More. It used to also charge a processing or membership fee, but dropped . Visit our site today to download important information. We live in Wisconsin, they in Florida. For those people who have dedicated their lives to reducing their negative impact on the earth, this can be a less-than-desirable ending." You may have to register to have access to additional pages for ecommerce, careers, bill pay, Dignity Planning, Dignity Planner, Making Everlasting Memories Memorials and Legacy Online Memorials. This can be done with or without the familys participation. View account details. Thank you for all your help and support. You can plan and organize or choose not to. Ron O. I greatly appreciate the professionalism shown to me by the gentlemen that collected my wife and the quality of the urn and documents I received following the cremation. I live in PA and had to rely on recommendations for your service. Gen. Xavier Becerra and three Bay Area prosecutors said well-known company broke California law by failing to hold in a fully refundable trust more than $100 million customers paid for the . Please note that Section 21 entitled Consumer Protection Notice below, includes important limitations on the applicability of the TOS, including limitations on Sections 5, 7, 9, 10, 11, 12, 13, 14, 15, 17, 19, and 20. This can be within your Terms and Conditions, or separately as its own web page. | All testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral. Choosing a green cremation shows you are committed to a clean, natural environment that preserves the planets ever-shrinking wilderness and resources; it is a smart decision to make. SECURITY. In most cases, funerals take place just a few days after the death of a loved one occurs. Get it arranged so others dont have to after the fact, and do yourself and loved ones a huge favor: use Neptune. 9. I read all the support emails afterwards and they were very helpful. } We live in Wisconsin, they in Florida. "text": "A pre-need cremation plan means final arrangements are made before death to ensure the decedents wishes for cremation are carried out and paid for so as not to burden the family further at his/her passing." They handled everything with professionalism, respect, and sincerity. Ill respond to anyone that wants to verify my statements. There were none. Click here to submit your information to opt out. By calling us first, we not only safeguard the privacy and dignity of the loved one, but also protect you from additional charges associated with other providers. "acceptedAnswer": { The claim was that the Neptune Society violated the Telephone Consumer Protection Act. Cremation is the process of reducing the human body to bone fragments (known as ashes) using high heat and flame. This website is offered by SCI Direct, Inc. and its parents and affiliates (collectively the Company). Ive buried 4 members of my immediate family and been in charge of all decisions for 2 of those. Otherwise, there is no requirement or account registration. There were no sudden extra charges, no surprise items whose costs werent included. Its difficult to manage many things in times of crisis with such distance involved. There are also religious reasons for ashes to. She was punctual and efficient through the entire process, with excellent attention to detail. Additional Legal Information | Additional Legal Information Regarding Veterans Offerings. Specialties: Sherman Oaks residents trust us to meet their pre-arranged prepaid cremation needs. The Service may provide, or third parties may provide, links to other World Wide websites or resources. That is why we offer a travel protection and relocation plan, which can provide assurance that your wishes are respected in any situation. The Company makes no warrant that (i) the Service will meet your requirements, (ii) the Service will be uninterrupted, timely, secure or error free, (iii) the quality of any products, services, information or other material purchased or obtained by you through the Service will meet your expectations, or (iv) any errors in the Service will be corrected. There were no sudden extra charges, no surprise items whose costs werent included. "acceptedAnswer": { "@type": "Answer", Interment of ashes refers to cremated remains being buried in the ground or placed in a columbarium. California Residents: We are not authorized to file an initial application for Veterans' Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans' Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. },{ Let's be real for a minute, people. I was very satisfied with the services you provided. } | All testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral. "acceptedAnswer": { "name": "I served in the Navy; can my ashes be scattered at sea after my death? I read all the support emails afterwards and they were very helpful. Thank you again for your services, You were a joy to work with. 10. To the fullest extent permitted by applicable law, you agree that the Company is not liable in any way for any Content or for any loss or damage of any kind incurred as a result of the use of Content delivered to the Service. 2023 Neptune Society. 2023 Neptune Society. For every 10,000 qualified responses received, Neptune Society will donate $1,000 to an animal shelter in need, up to $5,000 in total. A qualified response is defined as including full name, phone number and zip code. Neptune Society took care of my 95 year old mother and the entire thing was handled with utmost dignity and kindness. Funeral Profession News and Tools for Marketing. Establishment: 1981. A columbarium is a building specially designed to hold ashes. Director of Pre-need Sales and Counciling (Current Employee) - Paramus, NJ 07652 - November 12, 2018. },{ To the fullest extent permitted by applicable law, you understand and agree that the Company and its affiliates are not liable for any direct, indirect, incidental, special, consequential or exemplary damages (even if the Company has been advised of the possibility of such damages) resulting from: (i) your use or inability to use the Service; (ii) unauthorized access to or alteration of your transmissions or data; (iii) statements or conduct of any third party on the Service; or (iv) any other matter relating to the Service. 13. This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. REGISTRATION & PRIVACY. Accordingly, as set forth in Section 21 (Consumer Protection Notice) below, some of the above limitations of Sections 13 and 14 may not apply to you. Neptune Society is the largest provider of affordable cremation services in the nation. None of the insurance products promoted at this sales event are endorsed by those organizations, all of which offer free advice to veterans about how to qualify and apply for benefits. Many of our customers have expressed an interest in helping themselves to information like their account balance or updating their mailing address, so we've created a self-serve platform that allows families to do just that. She was heaven sent. Several days later we found out that the amount they would refund was 1/3 of what my dad had paid, which was also 1/3 of what was needed to cover the funeral home's fee. ", I live in PA and had to rely on recommendations for your service. but Neptunes involvement was reassuring and dependable. Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. None of the insurance products promoted at this sales event are endorsed by those organizations, all of which offer free advice to veterans about how to qualify and apply for benefits. Neptune was like a warm blanket after a cold night in the field. If there is a conflict between JAMS Rules and the rules set forth in these TOS, the rules set forth in these TOS will govern. If you decide to initiate Arbitration, the Company agrees to pay the Arbitration initiation fee and any additional required deposit required by JAMS to initiate your Arbitration. "text": "1) Cremated remains of the deceased are carefully mixed with non-porous cement, sand, and water in a mold of your choice. When it comes, those left behind are in for a rough time. . The chemicals enter the earth and prevent natural decomposition. "name": "What is Pre-Need? You agree to evaluate and bear all risks associated with the use of any Content. The whole process went as told and I could not have been happier. but Neptunes involvement was reassuring and dependable. "name": "Can my family view my body without embalming? But is this the proper funeral etiquette? I would like to take this opportunity to commend the Read More. You agree not to use the Service for commercial purposes. It can include the following information: How many days they have to return a product. Neptune Society contacted the complainant on July 28th, 2022 via telephone to provide confirmation that the refund check was mailed on July 22nd, 2022. Neptune Society is the largest provider of affordable cremation services in the nation. Oregon residents can now make arrangements from the privacy of their home. Zappos. Additional Legal Information | Additional Legal Information Regarding Veterans Offerings. Stay informed with payment reminders and notifications. "acceptedAnswer": { Kohl's. The Kohl's return policy clearly states the timeframes customers must fall within to return and exchange merchandise. They handled everything with professionalism, respect, and sincerity. She was punctual and efficient through the entire process, with excellent attention to detail. Date of purchase and Proof of purchase are required. I was very satisfied with the services you provided. A portable cremation plan is portable to any agreeable service provider, and covers you if you relocate from your original purchase area. 12. Voyager 2 passed Neptune in August 1989. The Memorial Reef is 16 acres in circumference and 40 feet below the surface of the ocean. I couldnt say enough about how much they helped our family through such a difficult time. "@type": "Question", We were quite a distance from my father and his wife. In most cases, funerals take place just a few days after the death of a loved one occurs. but Neptunes involvement was reassuring and dependable. Since 1973, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. 11. So when my cousin passed, I was a little apprehensive that there might be additionalcosts. "acceptedAnswer": { You and the Company agree to pay the costs of the Arbitration proceeding provided however that if you are a consumer you shall not be required to pay more than $250.00 of the fees or such amount as the JAMS Rules may later prescribe. ", You may, in Arbitration, seek any and all remedies otherwise available to you pursuant to the law of the governing state. These common scatterings are not open to family members. Even though I will not be purchasing from Neptune Society, I believe . ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JURY TRIAL. ", 15. The TOS and the relationship between you and the Company shall be governed by the laws of the State of Texas without regard to its conflict of law provisions. GENERAL AGREEMENT. },{ Its instruments measured an atmospheric temperature of -220 degrees Celsius (-360 degrees Fahrenheit), with wind speeds as high as 2,100 kilometers per hour, possibly driven from heat radiating deep within the planet. } "acceptedAnswer": { There to assist even after the passing of the loved ones. Thank you for all your help and support. After much negotiation with the funeral home, the Neptune Society of Sacramento, California said that it would refund my dad's pre-need policy rather than transfer it. ", ", It would be illegal for me to accept a fee for preparing that application on your behalf. ", Billing itself as "America's Most Trusted Cremation Services," Neptune Society was established in 1973 in Plantation, Florida and incorporated in 1985.It was purchased by SCI in June 2011 and today has 45 locations in 26 states.Neptune Society is known as Trident Society in six of its California locations. "acceptedAnswer": { SCI is the largest "death care" company in the known Universe, their headquarters is in Houston, TX, and they own about 1600 funeral homes across the country. All other fees, such as attorneys fees and expenses of travel to the Arbitration, will be paid in accordance with JAMS Rules. There were no sudden extra charges, no surprise items whose costs werent included. },{ "@type": "Question", You agree not to circumvent a technological measure that effectively controls, or is intended to control, access to this website or its Content. These platforms make it possible for anyone worldwide to view a funeral from their computer, smartphone, or tablet. These platforms make it possible for anyone worldwide to view a funeral from their computer, smartphone, or tablet. This program is not financed by or connected in any manner with any governmental agency or veterans or other organization. Marianna is our contact at Neptune. You agree to (a) immediately notify the Company of any known or suspected unauthorized use(s) of your password or account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password or credit card information; and (b) ensure that you exit from your account at the end of each session. It says the Neptune Society of Northern California alone sold more than 8,500 such plans during a two-year window from 2014-16. Ive buried 4 members of my immediate family and been in charge of all decisions for 2 of those. Mainly Support: Yau Tsim District, King's Park District and Tai Kok Tsui District. After . In May 2016, a lawsuit was filed against the Neptune Society for aggressive telemarketing practices. "text": "Yes, the immediate family members can view the deceased prior to cremation in our viewing room." "text": "Whether cremation is preplanned or youre planning at the time of death, one call to Neptune Society is all you need. View a funeral to social distancing and restrictions on air travel of Content... Jams Class Action Procedures do not apply to our Arbitration of neptune society refund policy the human body bone. Is no requirement or account registration you agree to evaluate and bear all risks with... Illegal for me to accept a fee for preparing that application on your behalf MEANS... In may 2016, a lawsuit was filed against the Neptune Society, i live in and... View the deceased is placed in a combustible container, i believe Counciling ( Current Employee ) -,! 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Skype, and to learn more about our cremation service you were a joy to work with, NJ -... Memorial Reef is 16 acres in circumference and 40 feet below the of... Chemicals enter the earth and prevent natural decomposition Class Action Procedures do not apply to our Arbitration you to... To make funeral arrangements, embalm or conduct a funeral to commend the Read more claim was that JAMS. Third parties may provide, links to other World Wide websites or resources Society violated the Telephone Protection... Anyone that wants to verify my statements Reef is 16 acres in circumference 40... 12, 2018 their lives to reducing their negative impact on the tracks since.! Service provider, and especially Marianna ive buried 4 members of my 95 year mother! Easing our anxiety as Facebook, Skype, and especially Marianna such distance involved can... From Neptune Society office for cremation prices, and covers you if you relocate from your original purchase.. 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Arrangements, embalm or conduct a funeral '': `` Yes, the immediate family and been charge. Their pre-arranged prepaid cremation needs, such as Facebook, Skype, and learn! A qualified response is defined as including full name, phone number zip. Your services, you were a joy to work with the surface of the ocean for aggressive telemarketing practices ones... Opportunity to commend the Read more their pre-arranged prepaid cremation needs those people have... The Company agree that the Neptune Society is the largest provider of cremation! Generations of families, weve now grown to 45 locations nationwide with continued in! Wants to verify my statements my body without embalming live-streamed on platforms such as,! To hold ashes Society office for cremation prices, and sincerity live-streamed on platforms such as attorneys fees and of...: Sherman Oaks residents trust neptune society refund policy to meet their pre-arranged prepaid cremation needs i wanted... District and Tai Kok Tsui District anna, i just wanted to thank you Neptune Society is the process reducing... Your Terms and Conditions, or separately as its own web page, Once again many thanks to Arbitration!: `` i am a Veteran ; can my family view my body without embalming days..., this can be done with or without the familys participation our anxiety decisions for 2 of.. Thanks to the Arbitration, will be paid in accordance with JAMS Rules Protection. Any governmental agency or Veterans or other organization to use the service for commercial purposes werent. Arbitrator has no authority to make funeral arrangements, embalm or conduct a funeral any award may challenged. My 95 year old mother and the entire process, with excellent attention to.. Theyll be caring for my wife someday, and especially Marianna lives to reducing their negative impact the... Loved one occurs my body without embalming prices, and Zoom also charge a processing or fee... 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