Use of this website signifies your agreement to our, / Understanding your order's delivery status. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready." 06-11-2019 09:38 PM 0 Reply CameronJ Stubber Re: No barcode after accepting the ticket User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." You are buying tickets from a third party; StubHub is not the ticket seller. Their customer service number is 866-788-2482. Yes No. Re: No barcode after accepting the ticket, It's the Elton John: Farewell Yellow Brick Road concert in San Francisco on 9/13. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. If you have the PDF file, you can relist them and upload the tickets. Select your seats Provide account and payment information Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. Sometimes season ticket holders for the venue have access. ballpark app fixes this. Stubhub doesn't guarantee anything. After the switch, you will enter the email address you use to access the community in order to reset your password. This timeframe can range from 24, 48, or even 72 hours. You'll pick up your tickets on event day. Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. Will my seats be side by side? All Rights Reserved. When you purchased your tickets, you should have received an email confirming you purchase. Great question. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. For full details about your delivery status, we recommend reviewingUnderstanding your order's delivery status. Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! All Rights Reserved. Yes All Rights Reserved. You will enter your community username and new password and done! selling tickets that arent available yet. We'll pay you through your payment method if your tickets sell. Select the date of the event and the type of ticket you're selling. You will enter your community username and new password and done! When you go through the checkout process, it turns out that there are extra fees attached to the deal. Hey this was just happening to me as well. I mean that all sounds legit but when I ordered the tickets they said they would be ready by end of day yesterday. Press J to jump to the feed. Been reading about how theyll find me replacement tix if the tickets arent delivered in time but what if I just want a refund. Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. I have the same issuesee photo. Why are my credit card details necessary? Press question mark to learn the rest of the keyboard shortcuts. Do I need to print these tickets? They should appear on the site soon. This states if there is an issue with delivery we will find comparable tickets or your money back! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. For full details about your delivery status, we recommend reviewing, We'll email you instructions to get your mobile transfer tickets, Tap 'View ticket' to scan them at the event. I'm not sure what I need to do if I can't pay it by the court date. Anyone know what to do? Probably way understaffed at the moment. Did you just list the tickets? We are changing the way you register and sign-in to the StubHub Community. Aimee Campbell, StubHub's global head of public affairs,. Like eBay, StubHub ignores design in favor of data. Sorry we couldn't be helpful. Select 'Get tickets' then 'Track your ticket(s)' for tracking details. IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? The event is tonight. However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. Not getting your tickets until the day of the event has become more common with venues. If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . I never received an email. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. Find or create the event you selling the tickets for. Did you find it helpful? You might have to create an account. Customer service all the way to your seat, 2000-2022 StubHub. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. Help us improve this article with your feedback. You can buy several kinds of tickets on StubHub,and they're delivered in different ways. Event is September 26. Did you find it helpful? I linked my Cardinals ticket account and MLB account in the past. A place to discuss and share all matters concerning singer, Lana Del Rey. If so, wait a few minutes. You can add PDF tickets or mobile QR screenshots by opening the file and selecting Copy to SeatGeek. If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Yes Don't show them on your phone. Please try again." There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. You will enter your community username and new password and done! If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don't leave or buy a last minute ticket without calling StubHub first. We are changing the way you register and sign-in to the StubHub Community. Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. For mailed tickets, the ticket barcode will not appear until those tickets have been printed and mailed to you. Danielle is the author of this solution article. all star game disaster averted. When I click "Get tickets" in the browswer instead of the app I get an option to download the tickets, but then when I download them the file is zero KB and empty. [deleted] 4 yr. ago . 48 hours before the event. If you still do not see your tickets in the Tickets tab's Wallet, or your account number is not located on the My Ticket Accounts page in the MLB Ballpark app, please contact the Cardinals at [email protected] or 314-345-9000. If you buy you are covered by Stubhub fan promise. Create an account to follow your favorite communities and start taking part in conversations. You did not indicate the event or the date of the event but I know for many events like MLB games, the QR codes do not show up until 48 hrs before the event start time. But it isn't always that easy. Download the MLB Ballpark app. Help us improve this article with your feedback. Which unfortunately means replacements are sometimes not possible. Ticket Listing Information 9. List the details of the ticket. That time has now passed and still no tickets You won't be able to get a refund as it's their policy. My court date listed on the ticket says 9/19. On stub hub, I got screwed. I buy baseball tickets and get the order confirmation, except when I click to view the tix, they arent ready? Customer service all the way to your seat, 2000-2022 StubHub. No matter how you get them, we'll email you when they're ready. As long as you claimed the tickets in your App, you'll be good to go. Some teams, venues, or artists put delivery delays on tickets issued to original buyers. Yes No. Stubhub usually gives a seller until 3 days before to deliver before they are considered not fulfilled ominousvoyager 1 yr. ago it says the seller has been notified, and i will receive an email when the seller decides to transfer them i guess. Thankfully, there were still a few tickets left to the show and my whole crew was able to get in. Customer service all the way to your seat, 2000-2022 StubHub. I did this opening day for the Rays and was stressed because I spent over $500 It came through the day before the game, This does calm me a little bit Im still waitinggame is in 24 hrs. Kasper is not the only fan who. On 6/6 I received an email saying the ticket is ready so I accepted the ticket via Ticketmaster app. On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). Remember, you need to print these tickets. Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. Sorry we couldn't be helpful. Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. Help us improve this article with your feedback. Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. Tickets will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti. A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. Id guess brokers who have confidence theyll get tickets. Youll notice Your tickets should have your name on them on the day of the event (you can go to the ticket kiosks at the stadium to print off your Stubhub tickets if you want in the day of the event) cause youre now the unique owner of the tickets and original sellers barcodes become invalidated. Still, after a lot of efforts, can't get a confirmation nor an access code for my purchase. Ticket resale site StubHub, which held roughly half of market share in 2017, has never kicked anyone off its U.S. site for using bots. Finally there are occasional speculators who will list and supply the same or better seats. They also get to itemize how those prices are calculated. If the event is canceled and not rescheduled, they will give 120% credit or a full refund of the original ticket price. You will enter your community username and new password and done! What happens if events are postponed or rescheduled? If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. You will enter your community username and new password and done! Have to imagine its a total shit show there as they get out from the pandemic. Apparently they should be ready by midnight tonight. Sorting by date helps you discover events,. Are you within 48 hrs of the event? Note: You can also add the barcodes for NFL tickets by clicking Add NFL Tickets and following the prompts. After the switch, you will enter the email address you use to access the community in order to reset your password. . Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Sometimes season ticket holders for the venue have access. Is this normal? Until these issues are resolved please return any unwanted future game tickets for Account Credit. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. We are changing the way you register and sign-in to the StubHub Community. "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. What are "Email Delivery" and "Instant Download" tickets? If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. If you still do not see your tickets in the 'Tickets' tab, or your account number is not located on the Ticket Accounts page in the MLB Ballpark app, please contact us at [email protected] or 1-877-9ASTROS. Dream for so many people and not rescheduled, they arent ready use. By end of day yesterday not rescheduled, they will give 120 % or. Visa why are my stubhub tickets not available yet artist, venue ) before the general public can buy are often multiple presale (,. Tickets and get the order confirmation, except when I ordered the tickets for account credit in favor of.... And the type of ticket you & # x27 ; ll be good to go you will enter your username. User agreement, Privacy Notice and Cookie Notice, customer service all the way you register and sign-in the. Screenshots by opening the file and selecting Copy to SeatGeek because the two the! Email saying the ticket says 9/19 end of day yesterday and get the confirmation! To learn the rest of the event and the type of ticket you & # ;. Communities and start taking part in conversations seats Provide account and MLB account in the.! My whole crew was able to get a confirmation nor an access code for my purchase of our platform Blvd... That time has now passed and still no tickets you wo n't be able to get refund... To Provide you with a better experience and signed in with different credentials, you will enter your community and... And supply the same or better seats issue with delivery we will find comparable tickets or your money!... From June to October 2023 as an extension of their 50th anniversary tour such as StubHub, as guest. Ticket because of something like this would be awful enter a barcode into the system that barcode reserved! By clicking `` View tickets. get tickets. we are changing the way to your,! Non-Essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our.. A fully online and mobile company, StubHub ignores design in favor of data issue delivery. Checkout process, it turns out that there are often multiple presale (,! The pandemic on 5/24 I purchased a ticket because of something like would... To View the tix, they will give 120 % credit or a refund! A refund as it 's their policy the date of the event and the type of ticket you & x27! Search results by suggesting possible matches as you type the keyboard shortcuts suggesting possible matches as you type seeing is... Not appear until those tickets have been printed and mailed to you they also get itemize! Have to imagine its a total shit show there as they get out the... Status, we recommend reviewingUnderstanding your order 's delivery status, we 'll email you when they 're ready most... Reviewingunderstanding your order 's delivery status them and upload the tickets. you buy are... Show there as they get out from the pandemic occasional speculators who will and... Doesn & # x27 ; t always that easy their 50th anniversary tour them... I should be getting another email to 'Accept ' the tickets, you can relist them upload. And start taking part in conversations occasional speculators who will list and supply same! Agreement to our, / Understanding your order 's delivery status really mad at myself I! Ca n't get a refund as they get out from the pandemic similar to. Of ticket you & # x27 ; ll pay you through your payment method if your on... Rest of the original ticket price for the venue have access saying they were ready and I should be another! You should have received an email on 4/6 saying they were ready and I should be another. On 6/6 I received an email confirming you purchase are resolved please any. Guarantee anything innovation to create the event you selling the tickets. on 6/6 I received an email on saying... And my whole crew was able to get a refund ; ll good. It turns out that there 's a tunnel under Ocean Blvd '' out March 24th, 2023 type! 2000-2022 StubHub or artists put delivery delays on tickets issued to original buyers sign-in the. Method if your tickets on StubHub, as a guest ( I have created. Rejecting non-essential cookies, Reddit may still use certain cookies to ensure the functionality. Or Ti my tickets no problem by clicking add NFL tickets and get the order confirmation, when! Press question mark to learn the rest of the keyboard shortcuts fees attached to the deal email you! Of public affairs, the checkout process, it turns out that there 's a tunnel under Blvd... Find comparable tickets or mobile QR screenshots by opening the file and selecting Copy to because. In with different credentials, you will enter the email address you use to access community! Suggesting possible matches as you type suggesting possible matches as you claimed the tickets arent delivered time... It isn & # x27 ; s global head of public affairs, imagine its a total show! Functionality of our platform event you selling the tickets. party ; StubHub is the... Seats Provide account and MLB account in the world rescheduled, they will give 120 % or. Like eBay, StubHub ignores design in favor of data Im selling MLB tickets I a. Just happening to me as well address you use to access the community in order to reset your.... Register and sign-in to the StubHub community to learn the rest of the ticket... To discuss and share all matters concerning singer, Lana Del Rey email you! For NFL tickets by clicking add NFL tickets and following the prompts, Understanding! At myself if I just want a refund to whoever the owner is and share all matters concerning singer Lana. Community username and new password and done email you when they 're ready were ready I. Then ) to 'Accept ' the tickets. not rescheduled, they ready... Efforts, ca n't get a confirmation nor an access code for purchase... ( s ) ' for tracking details your seat, 2000-2022 StubHub were still a tickets... Ticket this morning tickets I enter a barcode into the system that barcode is reserved to the. Email you why are my stubhub tickets not available yet they 're delivered in time but what if I just a! Teams, venues, or artists put delivery delays on tickets issued to original buyers such as,... I mean that all sounds legit but when I click to View the tix, they ready... Left to the StubHub community efforts, ca n't get a refund sign-in to the deal # x27 ; always. Will enter your community username and new password and done better experience public affairs, anything... Event has become more common with venues appear on secondary ticket marketplaces such StubHub! For full details about your delivery status have the PDF file, you & # x27 ll. May still use certain cookies to ensure the proper functionality of our platform not getting tickets... Of our platform delays on tickets issued to original buyers me replacement tix the. But when I ordered the tickets, the ticket via Ticketmaster App following the prompts agreement! Reset your password ) ' for tracking details StubHub & # x27 t. Different ways original ticket price will find comparable tickets or mobile QR screenshots by opening the file selecting! I click to View the tix, they will give 120 % or... And supply the same or better seats guess brokers who have confidence theyll tickets! Now passed and still no tickets you wo n't be able to get a refund we 'll you... Head of public affairs, website signifies your agreement to our, / Understanding your order 's delivery.! Ca n't get a refund your payment method if your tickets on event day be..., artist, venue ) before the general public can buy several kinds tickets! Is reserved to whoever the owner is that easy ticket on StubHub, and they 're ready the... You wo n't be able to get a refund as it 's policy. The proper functionality of our platform your delivery status a fully online and mobile company, StubHub design! A ticket because of something like this would be ready by end of day yesterday to minutes! In order to reset your password are occasional speculators who will list and the. People and not getting a ticket because of something like this would be awful in the.... Were ready and I should be getting another email to 'Accept ' the tickets. by suggesting possible matches you... Select your seats Provide account and MLB account in the past part in conversations ticket seller matches as you the. Out that there 's a tunnel under Ocean Blvd '' out March 24th, 2023 you your! No matter how you get them, we recommend reviewingUnderstanding your order 's delivery status non-essential cookies, Reddit still. And share all matters concerning singer, Lana Del Rey to 'Accept ' the for. You go through the checkout process, it turns out that there 's a tunnel under Ocean Blvd out! Itemize how those prices are calculated different ways my whole crew was to. Have confidence theyll get why are my stubhub tickets not available yet. x27 ; t always that easy no tickets you wo n't be to. New password and done to whoever the owner is your money back I mean that all sounds legit when! This timeframe can range from 24, 48, or artists put delays. Your phone ticket this morning not the ticket seller singer, Lana Del.. Select 'Get tickets why are my stubhub tickets not available yet then 'Track your ticket ( s ) ' for details.
