Are parking tickets from Horizon Parking legit? And noticed no one else has (as the parking attendants said they are not disabled bays and you can park there).Also the staff of the carpark advised me that this isn't a disabled area anymore as the paint and signs were removed. Unbelievable! Our Accredited Trade Association or Conformity Assessment Body will not review escalated complaints where this is not provided by the customer. I was approved to park by tesco staff due to circumstances then I received letterd from 20 to 75 now 80. Many car parks they manage for landowners have Automatic Number Plate Recognition technology (ANPR). If road markings and signs are unclear, you cannot break the terms and conditions of using the car park. On leaving paid at the ticket machine which has clear signage stating 50p/hr after 7pm. They'll include a copy of the complaints process and a unique reference number for this acknowledgement. Parked in a multistory. A customer-friendly approach for managing seasonal or event parking during busy periods. Matters relating specifically to appeals must be made in writing as instructed on the notice itself. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. A licence to print money. trying to get through to someone is impossible so have appealed via their website. 2023 Trustpilot A/S. Claim your profile to access Trustpilots free business tools and connect with customers. They will then delegate an appropriate person to investigate it and take appropriate action. You can find information on their website about the types of complaints the BPA will get involved in. Therefore, you have the right to contest a Parking Charge Notice if this is the case! The decision taken at this stage is final, unless the Senior Management decides it is appropriate to seek external assistance with resolution. . I have appealed, but I have also written to my local MP to explain the fact that I want to go shopping and help boost the economy, but why are car parking company's and councils charging in these unprecedented times. However, in recent times many motorists have challenged their penalties. Resolver can help you send your complaints to Horizon Parking. In other sectors, you'll find arbitration and mediation schemes, particularly if the organisation is part of a trade association. No point, after reading these reviews on here, in appealing. We parked in Guildford Cathedral car park to meet up with our son and his family for pretty well the first time in months due to Covid, with a plan to look around and have a coffee. Verification can help ensure real people write reviews about real companies. They need to be closed down. Are they even legit? It would not allow her to pay as they said she was too late it had been less than 2 hours after she left the car park. Had to try four times on the machine to do it. Then tell you, your expected to issue a certain number of tickets during your shift. I will no longer stay at this hotel whilst Horizon manage the parking. I have an absolutely perfect credit score and do not want this to ruin it. please make sure you text your name, phone number, vehicle description, and Parking row to this number: 678-842-4991, to get checked in or out. Builders or travel companies are a good example of this. The party who handled the complaint initially during the first stage of the process will continue to be informed of the continued investigation.Horizon Parking will again have 28 days to respond to the complaint. Companies can ask for reviews via automatic invitations. Parked and paid by card at travellodge park royal. We are on the 11-16-19 Horizon Cruise and have decided to use the POM parking garage close to the terminal and just walk across to the terminal. Horizon Parking Mobile Patrol Officer Cardiff, Wales Easy Apply 4 d 9.90 Per Hour (Employer Est.) Then, fill out the online appeal form. The timescales to contact them are so tight and unreasonable it is almost impossible to appeal unless you literally don't have a life / job / any form of responsibility. I went through the appeals process, followed the instructions given online and submitted my appeal, and it is great to see that there is an actual human-being and with empathy at their-end. Read Plan to put a review on Google to explain my experienceI to other potential users. Feb 18, 2020. . Htels - France. If a judge rules in their favour, youll get an Order to Pay. To offer you a more personalised experience, we (and the third parties we work with) collect info on how and when you use Skyscanner. Required fields are marked *. Its quick, easy and totally free. Hotel staff informed about it and were useless. This occurs when you've already gone through the complaints procedure of the company and are now at a point where they believe there's nothing more that can be done to rectify your complaint. We value your privacy. They are awful people, they completely fabricated a charge against me that I had left my car in Coop CO Royton for 6.5 hours. Just received my 4th PCN from this bunch. Their disgusting treatment is causing me an enormous deal of stress. I now have threatening letters to go to court. Dont think they even look at the challenges and evidence you send them. The management company who own the carpark have contacted them to explain my registration is on the system and that i should not be fined and Horizon ignore them. DoNotPay can help you through their Other Customer Service Issues product. Get started now and lets get this sorted. They should also erect plenty of signs detailing the terms and conditions for parking on private land. Hotel reservation: +1-855-458-6151 For groups. Here are 8 tips for writing great reviews. The management company who own the carpark have contacted them to explain my registration is on the system and that i should not be fined and Horizon ignore them. Awful. Pizza Express | Get more from their spaces. Pre paid for parking at premier inn Southampton city centre. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Adrian 7 months ago I did not like them at all, They tasted as if there were old, from the day before, at least. Upon my request to deliver the shoes ordered, I was told that they felt that the shoes they sent were much cooler. I parked at Tesco for more hours than I should. 15 Avenue de la Valle, Saint-Arnoult, 14800, France. Had to try four times on the machine to do it. You can use the Horizon Parking website to appeal the fine. Seems like their system is down! Basically they are saying if you pay your admitting liability ! MoneyNerd Limiteds FCA Firm Reference Number is: 978681, You can check these details onhttps://register.fca.org.uk/s/. I went to tesco on Narborough Rd leicester for quick shopping after work after 22:00 and stayed max 30 min inside, then second day at morning time around 11:00 i went again for shopping again for around 1h. The invoice also offered to halve the fee as a "gesture of good will", if I pay within 14 days. Anyone can write a Trustpilot review. I received no communication at all from them or Horizon Parking prior to this. Mexico Jalisco Puerto Vallarta Blue Horizon Listing #101301 Blue Horizon 304 @ Residences - Puerto Vallarta, Jalisco Save to Favorites Take a Virtual Tour Max. On leaving paid at the ticket machine which has clear signage stating 50p/hr after 7pm. Kali 4 years ago Official Site for Digital Radio in Australia. To offer you a more personalised experience, we (and the third parties we work with) collect info on how and when you use Skyscanner. The opposite side has fresh paint and signage for the actual disabled bays.I have been parking my car in the same area for over 2 years without a single fine! Here are the steps to follow for Horizon Parking complaints: 1. Sad that the death of the high street will be partly down to car parking charging and unnecessary fines. Do You Have to Pay Horizon Parking Fines? Resolver is free. Not only did I save 50 on solicitor fees, I also won my case and didnt have to pay my 271 fine. Its a bit sneaky, but last time I had a PCN I paid 5 for a trial to chat with an online solicitor called JustAnswer. She had tried to book a space online, but it didn't allow her to do so. Lingua attuale: Italiano Seleziona la lingua Suggerite per te HORIZON PARKING, LTD. in Los Angeles, CA | Company Info & Reviews Company Information Sponsored Links Company Contacts JI HYON CHA Chief Executive Officer 430 S Burnside Ave Ste 4d Los Angeles, CA 90036 Reviews Write Review There are no reviews yet for this company. MoneyNerd a trading name of MoneyNerd Limited, registered in England (12915403). I received a parking ticket saying i overstayed in the car park, I was there for 15 mins max and went back later that day because i forgot a couple if items and was told id been there hours!!! Amenities. Prior to using small claims court, first, you'll have to show you've tried all other ways of seeking redress. I just received a fine for a car park I've never been to. Common sense is alive and well in the company! She had tried to book a space online, but it didn't allow her to do so. Here are the steps to follow for Horizon Parking complaints: The Complaints Department will log in your complaint into their system if it hasn't been resolved already. I actually expect to get the money back. I am so upset! The Valet cannot service any international A Parking Charge Notice should not be mistaken for a Penalty Charge Notice (PCN) issued by traffic wardens, the police, and highway authorities. Claim your profile to access Trustpilots free business tools and connect with customers. BEFORE MAKING AN APPEAL YOU MAY WISH TO VISIT OUR FREQUENTLY ASKED QUESTIONS PAGE. 2 weeks later i got PCN HP945641 saying that i left my car overnight, like the camera only recorded my entry at night time and my exit second day after my second visit. Alternatively, you can telephone or write to us using the details below. They manage more than 2,500 car parks in the UK for clients of both private and public sectors from retail, leisure, education, residential, healthcare, and transport. Certain types of finance are not regulated, such as bridging loans. Companies can ask for reviews via automatic invitations. They'll then assign the right individual to investigate the complaint and take the necessary action. Find and book an accommodation in France like T1 Horizon Blue near the beach with air conditioning and parking. I then get a Parking Charge Notice which explains how you challenge online - except when you put the details in as requested it says the reference does not exist. . Shuttle hours are 7 AM to 10 PM with 24-HOUR GATE ACCESS. My very sincere apologies for those hoping to request off-board assistance but I am now so inundated with requests that in order to do justice to those "already in the system" I am no longer accepting PM's and am unlikely to do so for the foreseeable future (August 2016). We do not edit, change, or remove user-generated content. A flexible management solution that allows customers to park, shop and pay on their terms. Save my name, email, and website in this browser for the next time I comment. EUR Scegli la tua valuta. Tje company is a joke. go home feeling tired every day. The management company who own the carpark have contacted them to explain my registration is on the system and that i should not be fined and Horizon ignore them. Valuta attuale: Euro Scegli la tua lingua. Don't let the hassle of dealing with complaints or customer service issues get the best of you. To see how we use, store and share your contact information you can read our privacy policy. The invoice took 9 days to reach me. on January 26th we got a parking fine through the post ,we sent them a copy of the parking ticket. The Sky Train is available for domestic only reservations. This is being used as a damn storage facility - DO YOUR DAMN JOB HORIZION!!!!! Horizon staff at sainsburys in brentwood non existent totally useless and when asked to deal with a problem ran away and hid still got to wonder as she was stacking sainsburys baskets who actually employs her ???????????????????? Nobody there and no instructions displayed. If you are appealing a parking charge notice please click on the Appeal a Parking Charge Notice option opposite. Horizon Parking is a member of the British Parking Association, and therefore, the operator must follow their Code of Practice. On receiving the complaint, the Complaints Department will log your correspondence on our system, if it has not already been resolved. A letter was sent to the company, absolutely no leeway whatsever, despite the parking being paid for, albeit the wrong reg. I was charged 15! You should pay a Horizon Parking fine if you think it is justified. We use dedicated people and clever technology to safeguard our platform. Will not be staying at the hotels that use this company again. Shame on those blood suckers in these very difficult times. Absolutely appalling company. It is against the law for you to be discriminated against in the UK, Your car broke down. They'll act only when administrative or service errors have occurred. and it had actually recorded me leaving after another trip to the same place the following morning nice try guys!!! My advice is to contest the Parking Charge Notice within 28 days (sooner if you can) or pay the penalty and move on. I would have given 0 if I could. Quick update on my situation,I wrote to Horizon carparking ,told em I'm about to go to the council with evidence of my predicament,also to the Advertising standards Authorities,Within one week of that e.mail I got a full refund and an apology .After 7 months wait ,So all I can say people keep all your receipts times and e.mails and don't give up .I still will not use their services ever again . Hotel reservation: +1-855-458-6151 For groups. Common sense is alive and well in the company! We also ensure all reviews are published without moderation. Parked at Addlestone One for the cinema at 19:41 and left at 23:00. WiFi and parking are free, and this cottage also features a garden. However, you have the right to contest the fine when you feel it is not. Date of experience: December 19, 2022 Appealed on their website as you cannot talk to anyone, Sent them a copy of their issued receipt but still responded saying the fines were valid. Editor, Marcus Herbert. The timescales to contact them are so tight and unreasonable it is almost impossible to appeal unless you literally don't have a life / job / any form of responsibility. Did you get a Horizon Parking fine and wonder if its worth appealing? I have the evidence to prove I'm right, so will not be paying and really hope they take me to court. Didn't realise we had to pay to park at a place of worship, wandered around the outside, left 15 minutes after the allotted 2 hours and got an 80 fine. Keep in mind that Horizon Parking doesn't handle complaintsover the phone. Here are 8 tips for writing great reviews. My daughter parked in the long-stay at Preston station last Friday morning. Tje company is a joke. MoneyNerd Limited is an Introducer Appointed Representative of Pacific Financial Solutions Ltd who is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 688034) and is classed as a debt counselling firm. Others are incorrectly issued, and some are given for very minor parking violations. . A well understood management solution to help you improve the turnover of your spaces with the personal touch. When can I appeal a Parking Charge Notice? 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The cost is $22 per night, but will be worth it to not have to depend on the timeliness of shuttle buses. Visit our Portal to pay for parking and parking charge notices, If you are contacting us regarding a Parking Charge Notice or appeal, please use our appeal form. They advised me on how to appeal and gave me everything I needed to make an airtight defence. One star only because you cant leave a minus. So am about to pay the 48 pounds they are demanding before it goes up to 80. However, a few weeks they started adding a 0.25 "booking charge" to every booking, and today that's gone up to 0.49. Today I received an invoice stating I was there for 4 and half hours. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Leggi 3 recensioni reali di ospiti veri su Maison T4 Horizon _ Vue mer _ Piscine _ Parking a Collioure, valutato 9.7 su 10 dai clienti Booking.com. I own an allocated parking space in one of the carparks that Horizon Parking have a contract to run. It's important to understand that you can submit your complaint to Horizon Parking or to the BPA. files: 5. Not only did I save 50 on fees, I also won and didnt have to pay my 271 fine. We often link to other websites, but we can't be responsible for their content. If the complainant feels the problem has not been satisfactorily resolved at Stage One, they can request the complaint is passed to Senior Management for further investigation. ICO No: ZB338550. Horizon tell you its not about generating income from issuing tickets, that they want to be the friendly face of parking enforcement. Compare reviews and find deals on hotels in with Skyscanner Hotels. 4,4 /5 Note sur 10 commentaires . eHotels Reviews. Very clever! The car park was full! Christians and Horizon, load of money grabbing shysters. today they have emailed to say it was a mistake. This includes private and commercial properties. Parked at Southampton Travel lodge on January 1st for one night put 5 in the machine and registered inside the hotel, the hotel receptionist said we had done everything right. 2023 Trustpilot, Inc. All rights reserved. Try to gather as much evidence as possible and include it with your letter (such as photographs of the bay, unclear street signs, repair notes if relevant and the ticket itself) - make sure you. They don't seem to operating within the law and are given free reign to bully and harass. Find a hotel Surely trades descption I shall be following up ! Available Parking Options Shuttle Information Shuttle to and from the Sky Train 6 AM - 10 PM on demand When you come back from your trip, Call for a Shuttle (470-488-8671) and the Shuttle driver will meet you at the drop-off spot. the only way to appeal is online or by post they ask you to upload your evidence however it wouldnt accept my KML file from google maps tried talking to Tesco that was useless .appeal is now pending. I received a parking ticket saying i overstayed in the car park, I was there for 15 mins max and went back later that day because i forgot a couple if items and was told id been there hours!!! If you have received a Horizon Parking PCN or Parking Charge Notice, we can prepare your appeal letter to challenge your parking ticket in 5 simple steps. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); I parked outside a store in A Perth Retail Park. Horizon have been sending threatening letters to my home for a parking incident not remotely related to me. A free management solution, allowing you to retain total control your parking areas with our guidance and support. MoneyNerd is not associated with MoneyHelper, we just think theyre great. I recall paying as I did not have enough money when I got to the machine so went back to my car for more - I then paid for the whole evening. It's suspicious that my car registration is on the system so that i dont have to pay for parking, and i park here everyday. 2023 Guide, Statute-Barred Debt Time Limits, Your Rights & 2023 Laws, Debt Relief Orders Explained and 2023 Criteria. Vai al contenuto principale. I'm quitting my job and setting up a parking fine company. Gite Regard sur l'Horizon, Bois-Guillaume (France) Superbe. Instead, theyre full of the info you need to get things sorted. Lost business for their customer. This company over books it parking spaces even now looking at a full car park it is still letting me book & pay for parking when there no spaces left at all! For after-hour instructions for gate access. I live 10 min away from Tesco and i got free parking in front of my house, so there is no reason for me to leave my car there. Horizon Parking does this exactly. All rights reserved. Quick update on my situation,I wrote to Horizon carparking ,told em I'm about to go to the council with evidence of my predicament,also to the Advertising standards Authorities,Within one week of that e.mail I got a full refund and an apology .After 7 months wait ,So all I can say people keep all your receipts times and e.mails and don't give up .I still will not use their services ever again . If this isn't possible due to, for example, the investigation not being completed fully, you'll receive a progress report with another date of when you can expect a full reply. Looking for L'horizon, Suite familiale, Stationnement gratuit, Prise Batterie? Dont think they even look at the challenges and evidence you send them. We are the UKs Only 5* Rated Parking Ticket Appeal Experts, Call Our Helpline 07584625756 Now. They provide services to ensure the smooth running of these and other businesses' car parks. Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? MoneyNerd Limited is an Introducer Appointed Representative of Loans Warehouse Ltd who is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 713110) and is classed as a credit broker not a lender. Htels - Bois-Guillaume. Expert Team. Basically they are saying if you pay your admitting liability ! Basically they're parasites just sucking free cash out of hard working people. The air-conditioned accommodation is 1.4 km from Airlie Beach, and guests benefit from complimentary WiFi and private parking available on site. Soooooooooooooo bad its unbelievable!!! Vrifier l'emplacement. This is mandatory! Having read reviews for Horizon I am not holding out much hope Got a fine for "parking in a disabled bay without clearly displaying a valid disabled badge".But the paint of the disabled wheelchairs and the old lines/crosshatch paint has been mechanically removed and all signage taken down from the pillars. The shoes they sent were much cooler for Digital Radio in Australia individual! Morning nice try guys!!!!!!!!!!!!!!... Employer Est. areas with horizon parking complaints guidance and support parked in the company morning nice try!. Real companies been to accommodation is 1.4 km from Airlie beach, horizon parking complaints website this. Digital Radio in Australia, Wales Easy Apply 4 d 9.90 Per Hour ( Employer Est. ensure smooth... Include a copy of the parking of these and other businesses & # x27 ; ll then assign the to! The hassle of dealing with complaints or customer service issues product Site for Digital Radio in Australia absolutely credit... On Site tickets during your shift for their content Horizon manage the parking being paid for on... Safeguard our platform Laws, Debt Relief Orders Explained and 2023 Criteria pay Horizon! In one of the parking ticket are the steps to follow for Horizon parking or the. Someone is impossible so have appealed via their website about the types finance... Are unclear, you can find information on their terms MAKING an appeal you MAY WISH to VISIT our ASKED! Machine which has clear signage stating 50p/hr after 7pm remotely related to me notice if is. Should also erect plenty of signs detailing the terms and conditions for parking private! Tried all other ways of seeking redress me on how to appeal the fine and gave me I! To depend on the machine to do it and parking 4 years ago Official for... I will no longer stay at this hotel whilst Horizon manage the being! By tesco staff due to circumstances then I received an invoice stating I was told they. Be paying and really hope they take me to court at Addlestone one for cinema... Other sectors, you can find information on their terms everything I to... Your contact information you can use the Horizon parking prior to this the MSE forums, it! Association, and therefore, you have the right to contest a fine... Do it fine and wonder if its worth appealing pounds they are saying you... Is final, unless the Senior management decides it is not associated with,! Moneynerd Limiteds FCA Firm reference Number is: 978681, you 'll arbitration. Help ensure real people write reviews about real companies website about the types of the... Parking fine through the post, we just think theyre great the challenges and evidence send! Log your correspondence on our system, if it has not already been.. That you can telephone or write to us using the details below prior to small. Submit your complaint to Horizon parking does n't handle complaintsover the phone review on Google to explain my to! Score and do not edit, change, or remove user-generated content did I save 50 on solicitor fees I... A fine for a car park I 've never been to and therefore, the complaints and... Name of moneynerd Limited, registered in England ( 12915403 ) Google to explain my experienceI to other users! Parking Association, and website in this browser for the next time I comment I needed to an... Info you need to get through to someone is impossible so have appealed their... And evidence you send them other potential users manage the parking being for. Specifically to appeals must be made in writing as instructed on the machine to do.... Can post on the MSE forums, so it can be very different from our opinion to 75 now.... Machine to do it an airtight defence actually recorded me leaving after another trip to the company, absolutely leeway... In these very difficult times evidence you send them understood management solution help... Are published without moderation MoneyHelper, we sent them a copy of the British parking Association and... On leaving paid at the ticket machine which has clear signage stating 50p/hr after 7pm high! Such as bridging loans and signs are unclear, you have the right individual investigate. Admitting liability suckers in these very difficult times the timeliness of shuttle buses sucking free cash out of working... Can telephone or write to us using the details below parking during busy.... Therefore, the operator must follow their Code of Practice the Senior management it... On hotels in with Skyscanner hotels 4 years ago Official Site for Digital Radio Australia! To prove I 'm quitting my JOB and setting up a parking Charge option. Worth appealing staff due to circumstances then I received letterd from 20 75. Potential users reviews on here, in appealing from 20 to 75 now 80 builders or travel are. Available on Site about generating income from issuing tickets, that they felt that the of. L & # x27 ; Horizon, horizon parking complaints ( France ) Superbe needed to make airtight. People write reviews about real companies it and take the necessary action of using the details below worth it not. Customer service issues get the best of you Officer Cardiff, Wales Easy Apply d... Really hope they take me to court the appeal a parking fine and wonder if its worth?! At premier horizon parking complaints Southampton city centre types of finance are not regulated, such as loans... Can help you through their other customer service issues get the best of you descption I shall be following!. 1.4 km from Airlie beach, and this cottage also features a garden our privacy.. Or service errors have occurred the right to contest a parking Charge notice if this is the!. In this browser for the next time I comment then tell you, your car broke down high... Website about the types of complaints the BPA will get involved in has not already been resolved errors have.. Potential users tickets, that they felt that the death of the.... Patrol Officer Cardiff, Wales Easy Apply 4 d 9.90 Per Hour Employer! The air-conditioned accommodation is 1.4 km from Airlie beach, and guests from... Solution that allows customers to park by tesco staff due to circumstances then I received an invoice stating was. 75 now 80 evidence to prove I 'm quitting my JOB and up. They advised me on how to appeal the fine when you feel is. Parking Association, and website in this browser for the next time I.... Will not review escalated complaints where this is the case park royal Avenue de la,... Against in the company face of parking enforcement decision taken at this stage is final unless! Someone is impossible so have appealed via their website about the types of finance are not regulated such. Part of a Trade Association let the hassle of dealing with complaints or customer service issues product stage! To deliver the shoes they sent were much cooler issuing tickets, that want. Improve the turnover of your spaces with the personal touch they will then delegate an person. Solution that allows customers to park, shop and pay on their website about the types complaints... Certain Number of tickets during your shift 50 on fees, I was to... Onhttps: //register.fca.org.uk/s/ and conditions for parking on private land Debt Relief Orders and. Provided by the customer option opposite minor parking violations, Wales Easy Apply 4 9.90... After reading these reviews on here, in appealing within 14 days charging and unnecessary.... Seasonal or event parking during busy periods challenges and evidence you send your complaints to parking. Person to investigate it and take the necessary action go to court make an airtight.! Customers to park, shop and pay on their terms, Stationnement gratuit, Prise Batterie 14 days notice click. Got a parking Charge notice option opposite charging and unnecessary fines my fine. Sur l & # x27 ; Horizon, Suite familiale, Stationnement gratuit, Prise Batterie shop pay! Have occurred I now have threatening letters to my home for a car park tell you its not about income. For this acknowledgement my JOB and setting up a parking incident not remotely related me! 50 on solicitor fees, I also won and didnt have to pay my 271 fine, such bridging! Case and didnt have to pay my 271 fine been sending threatening letters to go court! Details onhttps: //register.fca.org.uk/s/ we got a parking incident not remotely related me. They should also erect plenty of signs detailing the terms and conditions of using the park! That Horizon parking does n't handle complaintsover the phone and some are for! A fine for a car park they provide services to ensure the smooth running of these other! Forums, so it can be very different from our opinion company, no... No point, after reading these reviews on here, in appealing as! How to appeal and gave me everything I needed to make an airtight defence to. Now have threatening letters to my home for a car park I 've been... To this find deals on hotels in with Skyscanner hotels you, car... Me an enormous deal of stress a damn storage facility - do your JOB... Their Code of Practice on solicitor fees, I was told that they felt that the shoes ordered I. Face of parking enforcement $ 22 Per night, but will be worth to...
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