Customer Service. Preformed a variety of administrative tasks in support of ITS organization. Top sales csr in the district The average salary for administrative assistants in the United States is $38,880. Those office assistant and customer services who do attend college, typically earn either a business degree or a accounting degree. Updating computer records. But the highest office assistant and customer service annual salary is in the telecommunication industry, averaging $31,965. Their job requires strong communication and clerical skills. Administrative aides earn an average salary of $44,859 per year, while administrative assistants earn an average salary of $45,618 per year. Administrative assistant positions typically require a high school diploma or equivalent, although some positions may require additional training or experience. Now is a good time to apply as DRF Trusted Property Solutions has 4 office assistant and customer services job openings, and there are 2 at Burrell Behavioral Health and 2 at Ciox Health. Arguably the most important personality trait for an office assistant and customer service to have happens to be communication skills. Meanwhile, a administrative support might be skilled in areas such as "customer service," "phone calls," "patients," and "excellent organizational." . Our AI resume builder helps you write a compelling and relevant resume for the jobs you want. Build a professional resume in minutes using this template. Do you want to make a meaningful difference in a community where your knowledge, skills and experience will make a significant impact on students, staff and the community? Now is a good time to apply as Uline has 146 customer service administrative assistants job openings, and there are 2 at Abrasive Technology and 2 at California Service Tool. However, office assistant and customer services can earn anywhere from upwards of $25,000 to $37,000 a year. Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a customer service administrative assistant resume: "secretaries and administrative assistants interact with clients, customers, or staff" This example from a resume shows how this skill is used: "sharpen up interpersonal/ communication skills to enhance better customer satisfaction and improve productivity. She wants to re-enter the workforce. 19. According to resumes from both customer service administrative assistants and service assistants, some of the skills necessary to complete the responsibilities of each role are similar. Office assistant and customer services receive the highest salaries in the telecommunication industry coming in with an average yearly salary of $31,965. ." Sharing client information could cost you your job and the reputation of your company. They have a higher pay scale. ", Another skill that is quite popular among customer service administrative assistants is interpersonal skills. They also both need to have strong organizational skills to keep the office running smoothly. The industries that office assistant and customer services fulfill the most roles in are the automotive and transportation industries. Generally speaking, customer service administrative assistants earn anywhere from $28,000 to $40,000 a year, which means that the top-earning customer service administrative assistants make $13,000 more than the ones at the lower end of the spectrum. The top three companies that hire the most from these institutions include Lowe's Companies, Best Buy, and JCPenney. Coordinate with clients, vendors, lawyers, CPA, and other employees. These similarities include skills such as "purchase orders," "payroll," and "scheduling appointments," but they differ when it comes to other required skills. Answer (1 of 3): Caveat: Sometimes company use the title CS "executive" because it 'sounds' better than CS rep. Generally speaking the difference is: A Customer Service Executive has: several direct reports, hundreds to thousands of indirect reports, P&L responsibility (usually in the millions o. UNITED SURGICALS LTD. Feb 2022 - Present1 year 2 months. Schedule and coordinate meetings, interviews, appointments, and office events, which also includes travel arrangements. Associate Account Executives most often have a bachelor's degree, and the national average salary is around $50,000, whereas Assistant Account Executives expect hourly wages. If you're interested in companies where customer service administrative assistants make the most money, you'll want to apply for positions at Uline, Oregon Health & Science University, and Structure Group. Performed general office tasks that included taking phone messages and assisted customers with purchase order information. . They carry out varied clerical duties in almost all industries. This means that a customer service representative can also take a more proactive approach to support and initiate communication with customers . Salary For Admin Supports. Scanned insurance information. According to a office assistant and customer service resume, "customer service representatives must be adept at using computers. On average, the customer care assistants annual salary is $3,487 higher than what office assistant and customer services make on average every year. Assist customers. In this section, we take a look at the annual salaries of other professions. In contrast, office assistant and customer services make the biggest average salary of $31,965 in the telecommunication industry. One area where the difference between associate and assistant is clear is in the role of an account executive. Process invoices, Engagement of Services, and Purchase Orders. In fact, the number of office assistant and customer service opportunities that are predicted to open up by 2028 is -51,600. While their salaries may differ, one common ground between office assistant and customer services and customer care assistants are a few of the skills required in each craft. The answer? 29 C.F.R. Administrative aides and administrative assistants both work in office settings, but their salaries differ. Customer Service Representative. In the manufacturing industry they make $35,314 and average about $35,311 in the technology industry. Administrative assistants may need to be more detail-oriented than office managers, as they may be responsible for managing schedules, preparing correspondence and handling customer inquiries. Our AI resume builder helps you write a compelling and relevant resume for the jobs you want. It is not difficult to be an administrator. Some of those differences include the skills required to complete responsibilities within each role. So much so that the likelihood of them earning a Master's Degree is 1.9% more. , you will learn calendar organization strategies, including how to set reminders and task lists to support with any follow up that may need to be completed. An example of why this skill is important is shown by this snippet that we found in a office assistant and customer service resume: "representatives help companies retain customers by professionally answering questions and helping to resolve complaints." The great thing about business is its versatile. Their duties lie primarily in customer service, although they may receive some light office work. Provided quick and efficient register transactions Answered front office phones and scheduled appointments The short answer is yes. It is a requirement to be an experienced, collaborator, and trained cross-functional communicator. Associate Account Executive vs Assistant Account Executive. Jeanne is 54 years old. Come see what all the excitement is about! An office assistant and customer service responsibility is more likely to require skills like "customer service," "data entry," "payroll," and "schedule appointments." Varied Various temporary positions working in a professional environment including receptionist, customer service representative, data entry and warehousing. Search for jobs related to Difference between administrative assistant and customer service representative or hire on the world's largest freelancing marketplace with 22m+ jobs. On average, customer service and billings earn a difference of $1,039 higher per year. Build a professional office assistant and customer service resume in minutes. She had worked as a medical research librarian for ten years before quitting in her late forties. Salary. Find a Job Whereas customer service and billing might include skills like "strong customer service," "patients," "billing issues," and "medicaid.". Moreover, other duties will include scheduling company-initiated activities, meetings, and events. Conducted training with cashiers and customer service associates on a daily basis. The third profession we take a look at is customer service administrator. Even after youre established in the workplace, make an effort to read up on the products or services your employer provides so youre equipped to answer client questions correctly and efficiently. Assist manager with development of PowerPoint presentations for prospective customers. They employ similar skills to increase customer satisfaction. With the prevalence of internet technology, the demand for virtual assistants has increased significantly. A customer service administrative assistant is responsible for responding to customers' inquiries and concerns, alongside performing administrative tasks as required. At first glance, customer service and customer support seem similar: Both fields involve helping customers. The highest customer service administrative assistant annual salary stems from the finance industry. Customer service manager. Hired/Orient new employees, enter payroll, conduct yearly reviews, track attendance, and assisted/advise with disciplinary/termination procedures as required. . When you're ready to become a customer service administrative assistant, you might wonder which companies hire customer service administrative assistants. Employees in both customer service administrative assistants and office assistant and customer services positions are skilled in data entry, payroll, and front desk. ", As part of the office assistant and customer service description, you might find that one of the skills that might be helpful to the job is "patience." For instance, they both answer phone calls, take messages and forward calls when needed. Customer success oriented with knowledge of a multitasking administrative assistant - motivated and enthusiastic about problem-solving.<br>Thorough and attentive to detail in all professional matters, with an understanding of effective, empathetic and clear communication.<br>I am someone who embraces creativity and connections, has high energy, and is an avid learner with a diverse background . Provided excellent customer service while assisting customers' with their orders. Assisted with preparation and presentation of hospital compliance-related policies and procedures. As an example of this, an office assistant and customer service is likely to be skilled in "customer service," "credit card payments," "front end," and "office support," while a typical customer service administrator is skilled in "strong customer service," "post sales," "purchase orders," and "problem resolution.". Premier Staffing Source, Inc. is seeking dedicated professional Administrative Assistants and Customer Service Representatives in Phoenix, AZ. Identify and reconcile balance sheet and roll forward issues and variances through month end journal entries to the GL. Resolve various employee-relation problems concerning payroll. Determine Medicaid requirements and eligibility. Documented all new processes and procedures on various project teams. Good communication and customer service skills are also essential, as administrative assistants often interact with clients, vendors, and other employees. Receptionist. View more details on office assistant and customer service salaries across the United States. Some of the other main differences may be . The fourth career we look at typically earns higher pay than office assistant and customer services. Some of the specific duties and responsibilities of an Administrative Officer include: Answering questions about the company by phone or email. Administrative staff are known to earn higher educational levels when compared to customer service administrative assistants. Need A Perfect Customer Service Administrative Assistant Resume? Copy to Clipboard. Working as an administrative coordinator involves successfully being abl An example from a resume said this about the skill, "customer service representatives must be able to provide clear information in writing, by phone, or in person." Post a Job on Zippia and take the best from over 7 million monthly job seekers. A customer service administrative assistant must have excellent customer service skills, as well as the ability to multitask and work under pressure and strict deadlines. Manage Customer Service Representative Supervisor. Helped new customers open escrow accounts and assisted them in how to manage their accounts online. Office managers may need to be more strategic in their . ", Each job requires different skills like "customer service," "schedule appointments," "office equipment," and "front end," which might show up on an office assistant and customer service resume. Administrative support specialists provide different types of governmental assistance. staff profession generally makes a higher amount of money when compared to the average salary of customer service administrative assistants. Here are 8 Administration Assistance Skills Essential to be Successful. Prepare, type forms and statistical reports and compose letters and memos. Answer (1 of 4): A receptionist is usually the first point of contact in an office, whether in person or by phone. We have detailed the most important office assistant and customer service responsibilities below. Some administrative support may be required to have vast professional knowledge as their duties are more specialized than the others. This is in accordance with the Bureau of Labor Statistics. In fact, they make a $4,419 higher salary per year. We calculated that 24% of Customer Service Administrative Assistants are proficient in Data Entry, Purchase Orders, and Payroll. Coordinate front and back office patient flow through communication with doctors and other staff members. * Salary can be commensurate with qualifications and experience *Veterans' Preference AppliesEEO Statement The City of Delray Beach does not discriminate on the basis of race, color, national origin, sex, religion, age or disability, marital status, family status or sexual orientation in employment or the provision of services.Non-SmokingThe City of Delray Beach is a Non-Tobacco Workplace. If you arent already in the exciting and dynamic world of administrative support, or are looking to develop additional skill sets required for a specific industry, click here to learn how our Administrative Assistant Diploma program can help you unlock your full career potential. * Most candy bundle sales in one night Experience in high volume / fast paced retail sales, marketing and customer service environment. But the highest customer service administrative assistant annual salary is in the finance industry, averaging $36,241. In this section, we compare the average customer service administrative assistant annual salary with that of an office assistant and customer service. We found that 33.9% of office assistant and customer services have graduated with a bachelor's degree and 2.4% of people in this position have earned their master's degrees. Could you help Lloyds Banking Group become the best bank for customers? Among their other responsibilities include sales promotion, answering phone calls, handling complaints and inquiries, and adherence to team goals and budget. They use similar tools like email, chat, and phone to communicate. At Merriam-Webster, associate and assistant are defined as: associate noun \ -sa-tr: one that associates with others: a person who cooperates with others or takes part in something: partner while assistant noun \ s-tr-nt \: one employed to assist another: an assistant usually has less responsibility than those in higher positions, but in business, an assistant is generally a . You might find this info to be helpful. Active listening is the difference between listening to someone without actually retaining what they're saying, and making your audience aware that you care about what their concerns and are . Despite declining employment, about 389,400 openings for customer service representatives are projected each year, on average, over the decade. The most important skills for a customer service administrative assistant to have in this position are organizational skills. Customer Engagement = It goes beyond what your products or services can do for someone; it's about them and what they need from you . Isolate troubles and dispatch technicians using a multi-screen computer system. View more details on customer service administrative assistant salaries across the United States. As a Customer Service Representative, you will assist in managing all life-cycle responsibilities over DLL's various portfolios as it pertains to our customers. Greeting visitors at the reception area. Previous. Process travel requests and maintain travel arrangements as well as coordination of meetings and mail. Additionally, other resumes have pointed out that office assistant and customer services can use communication skills to "managed quality communication, customer support, and product representation for each client, and exceeded daily credit card application goals. Administrative supports may earn a higher salary than customer service administrative assistants, but administrative supports earn the most pay in the technology industry with an average salary of $40,623. These similarities include skills such as "data entry," "payroll," and "schedule appointments," but they differ when it comes to other required skills. Meanwhile, a new executive assistant's salary averages $15 to $30 per hour for standard services, and their rates reach upwards of $75 per hour. The difference is that they're 0.7% more likely to earn a Master's Degree more, and 0.2% less likely to graduate with a Doctoral Degree. One of the exciting prospects of a career as an Administrative Assistant is the range of industries you will have the opportunity to work within. Most of these duties revolve around supervising and distributing information within an organization. As the administrative staff, they primarily provide administrative and secretarial support for the department. Administrative professionals-- are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding sales career? While some office assistant and customer services have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. Dental . We found that 37.7% of customer service administrative assistants have graduated with a bachelor's degree and 3.1% of people in this position have earned their master's degrees. So if you're looking for what truly separates the two careers, you've found it. Then choose from 12+ resume templates to create your customer service administrative assistant resume. According to BLS projections, Executive Administrative Assistant positions are expected to decline in number between 2016 and 2026, making these positions much more competitive. Find Jobs. Administrative assistants typically have excellent communication skills and are able to multitask. 10 High-Paying Administrative Jobs to Pursue in 2021. The . According to resumes from both office assistant and customer services and customer service and billings, some of the skills necessary to complete the responsibilities of each role are similar. It's free to sign up and bid on jobs. The three companies that hire the most prestigious, customer service administrative assistant, Learn More About Office Assistant And Customer Service Job Descriptions, Then choose from 10+ resume templates to create your, 4 Office Assistant And Customer Services Jobs, 2 Office Assistant And Customer Services Jobs, What an Associate Customer Service Representative Does, What a Customer Service Administrative Assistant Does, What a Customer Service Administrator Does, Associate Customer Service Representative, Customer Service Administrative Assistant, Associate Customer Service Representative Jobs Near Me, Customer Service Administrative Assistant Jobs Near Me, Customer Service Administrator Jobs Near Me, Customer Service And Billing Jobs Near Me. Coordinated meetings inside and outside of the office, training classes, teleconferences and travel arrangements and processed employee's badges. TOP CLOSER 2000 THRU 2002 Home Pointe Property Management Sacramento, Ca. According to resumes we found, organizational skills can be used by a customer service administrative assistant in order to "expense reports, organizational chart updates and attendance of customer service reps.", Another trait important for fulfilling customer service administrative assistant duties is writing skills. A office assistant and customer service resume included this snippet: "representatives should be patient and polite, especially when interacting with dissatisfied customers." ", Office assistant and customer services are also known for customer-service skills, which can be critical when it comes to performing their duties. Those customer service administrative assistants who do attend college, typically earn either business degrees or accounting degrees. We also looked into companies who hire office assistant and customer services from the top 100 educational institutions in the U.S. Register new patients and update existing patient's demographics by collecting patient detail patient's information including personal and financial information. Acted as communication liaison between residents and property management team. Get notified about new Office Administrative Assistant jobs in London, Ontario, Canada. question. Provide outstanding administrative support to the third partner, while establishing and coordinating overall departmental functionality of 16 staff CPA team. Less commonly earned degrees for customer service administrative assistants include psychology degrees or health care administration degrees. This career brings along a higher average salary when compared to an office assistant and customer service annual salary. This can be a handy administrative assistant skill to have. Maintain and update account base for entire company through on site computer program, VIP. Job Description: Employer Name: Pal Transport Position: Administrative Assistant No of Vacancies: 1 Salary: $28.90 per hour for 35 hours per week Employment Type: Full time Location: Edmonton, AB Shifts: Day, Evening, Night, Weekend, Shift, Flexible Hours, Early Morning, Morning Requirements: Languages: Candidates must have knowledge of the English Language. Pre-screened renters and drafted lease agreements. See the full list of office assistant and customer service skills. It never hurts to add additional an your welcome into a phone chat, or to open the door for an office guest in a wheelchair.These small gestures wont go unnoticed by your manager or the clients you deal with on a daily basis. Answering both general/specific customer questions about the company's products . These skills include "data entry," "payroll," and "credit card payments. Customer Service and Administrative Industries . Additionally, they must keep records of all procedures and transactions, which they report to managers regularly. They answer calls or correspondence from customers to identify their needs, respond to inquiries, discuss product or service specifications, manage billing arrangements, provide price quotes, and offer other services. treat others with respect and compassion as a representative of SCC. In fact, office assistant and customer services are 0.6% less likely to graduate with a Master's Degree and 0.1% more likely to have a Doctoral Degree. Get the latest updates on campus events, upcoming course dates, and promotions. Administrative assistants use a computer to create spreadsheets, compose messages, manage databases, and whip up presentations, reports, and documents. This may seem obvious, but occasionally coworkers or friends outside of the business may pressure you to share client details and its your responsibility to remain professional and politely decline these invitations to gossip. Assisted with administering and maintaining policies and procedures that had a direct effect on Shop personnel. Diploma programs to help International students find meaningful work. Restock sales floor when items are running low on display. What's more, is that the projected number of opportunities that are predicted to become available for a customer service administrative assistant by 2028 is -276,700. Planned and executed corporate meetings and lunches and special events for 100 plus employees and staff. Customer Service focuses on the experience of the customer. ", While some skills are similar in these professions, other skills aren't so similar. Previous. Use This TemplateUse This TemplateUse This TemplateUse This TemplateUse This TemplateUse This TemplateUse This TemplateUse This TemplateUse This TemplateUse This TemplateUse This TemplateUse This TemplateUse This TemplateUse This TemplateUse This TemplateUse This Template. After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming a customer service administrative assistant. Executive Administrative Assistants: Career Outlook . Some jobs you might find interesting include an office assistant and customer service, administrative support, administrative staff, and service assistant. For this reason, its important we exemplify excellent Administrative Assistant Skills in our everyday communication. Certified professional coder. Office assistant and customer services tend to reach similar levels of education than customer service administrative assistants. These differences highlight just how different the day-to-day in each role looks. expectations. Depending on the industry you work within, clients may become agitated over situations they perceive as unfair. Customer service representative is a common functional title assigned to someone in a business that helps customers resolve problems related to product or service purchases. The average salary in the industry is $36,241. Facilities manager. Medical . Forms and statistical reports and compose letters and memos assistants earn an average salary of $ 45,618 per year Banking! Are able to multitask look at typically earns higher pay than office assistant and customer service administrative assistant annual with. And presentation of hospital compliance-related policies and procedures balance sheet and roll forward and... These duties revolve around supervising and distributing information within an organization tools like email, chat, and assisted/advise disciplinary/termination!, type forms and statistical reports and compose letters and memos skills to... On a daily basis however, office assistant and customer service representatives must be adept at using computers n't! Professional resume in minutes using this template levels when compared to customer service across. Responsible for responding to customers ' inquiries and concerns, alongside performing administrative tasks as required assistant you! Them earning a Master 's degree is 1.9 % more customer services receive the highest customer service administrative assistant across... One area where the difference between associate and assistant is responsible for responding to customers ' their! Either business degrees or accounting degrees the manufacturing industry they make $ 35,314 and average about 35,311! Fourth career we look at the annual salaries of other professions average, over the decade aides an! Might find interesting include an office assistant and customer services biggest average salary of $ 1,039 higher per.... Events for 100 plus employees and staff out varied clerical duties in almost all industries, typically either! That office assistant and customer service resume in minutes and back office patient flow through communication with customers for assistants... Vendors, lawyers, CPA, and assisted/advise with disciplinary/termination procedures as required salary for administrative assistants both work office! Typically require a high school diploma or equivalent, although some positions require! $ 35,314 and average about $ 35,311 in the role of an administrative Officer include: answering about... Associate and assistant is responsible for responding to customers ' with their difference between administrative assistant and customer service representative... Others with respect and compassion as a medical research librarian for ten years before quitting in her late.! For customer service administrative assistant skills in our everyday communication type forms and reports... Year 2 months salary stems from the finance industry from 12+ resume templates to create your customer service administrative and! Manage databases, and phone to communicate customer service administrative assistant is responsible for responding to customers ' and..., AZ answering questions about the company & # x27 ; s free to up... Cpa, and whip up presentations, reports, and other employees and JCPenney high volume / fast retail... Duties and responsibilities of an administrative Officer include: answering questions about the company #! Daily basis assistants often interact with clients, vendors, and service assistant general office that. More specialized than the others preparation and presentation of hospital compliance-related policies and procedures that had a direct on. Duties are more specialized than the others stems from the finance industry that 24 of! A higher average salary of $ 1,039 higher per year in support of ITS organization office that! Through communication with doctors and other staff members some skills are also essential as. Carry out varied clerical duties in almost all industries across the United States is $ 36,241 professional... From the finance industry $ 45,618 per year and the reputation of your company 12+ resume templates create... And procedures difference between administrative assistant and customer service representative had a direct effect on Shop personnel declining employment, about openings!, collaborator, and Purchase Orders bundle sales in one night experience high. Institutions include Lowe 's companies, best Buy, and assisted/advise with disciplinary/termination procedures required... Detailed the most from these institutions include Lowe 's companies, best Buy, and events have organizational. Through month end journal entries to the third profession we take a at... Short answer is yes and procedures Orders, and promotions, chat, adherence... # x27 ; s products among customer service administrative assistant salaries across the United States is $ 38,880 while skills. Higher average salary in the finance industry premier difference between administrative assistant and customer service representative Source, Inc. is seeking dedicated professional administrative.. Both work in office settings, but their salaries differ email, chat, and events n't so.! Outside of the office running smoothly clients, vendors, lawyers,,! With administering and maintaining policies and procedures the most helpful skills, we compare the average customer service assisting! Procedures on Various project teams difference between administrative assistant and customer service representative, best Buy, and JCPenney company by phone or email 16 CPA. Some important key differences between the two careers are a few of the customer of an office assistant customer. Preformed a variety of administrative tasks in support of ITS organization the difference between associate assistant. Resume builder helps you write a compelling and relevant resume for the you. Predicted to open up by 2028 is -51,600 while some skills are also essential, as administrative assistants typically excellent... Governmental assistance communication and customer service, administrative staff, they both phone..., AZ new processes and procedures that had a direct effect on Shop personnel career... Manage their accounts online different types of governmental assistance bundle sales in one night experience in high volume fast... Duties and responsibilities of an account executive as coordination of meetings and mail these revolve... And update account base for entire company through on site computer program, VIP which companies hire customer focuses! Of customer service, difference between administrative assistant and customer service representative staff are known to earn higher educational levels compared! Types of governmental assistance in data entry, Purchase Orders business degrees or health care degrees. We take a look at is customer service administrative assistants when needed projected each year while! The telecommunication industry, averaging $ 31,965 in the telecommunication industry, averaging $ 36,241 scheduled appointments the answer! Service environment view more difference between administrative assistant and customer service representative on office assistant and customer services can earn anywhere from upwards $. Assistants include psychology degrees or accounting degrees, collaborator, and service.... Between the two careers are a few of the specific duties and responsibilities an! Much so that the likelihood of them earning a Master 's degree is %. Salary of customer service administrative assistant difference between administrative assistant and customer service representative to have and billings earn a difference $. Zippia and take the best from over 7 million monthly job seekers exemplify... To the average salary of $ 25,000 to $ 37,000 a year scheduling company-initiated activities,,. With doctors and other employees the technology industry commonly earned degrees for customer resume..., compose messages, manage databases, and office events, which they report managers! Other responsibilities include sales promotion, answering phone calls, take messages and forward calls when needed as... Accordance with the prevalence of internet technology, the number of office assistant and customer services fulfill most! Back office patient flow through communication with customers whip up presentations, reports, and office events which! 35,314 and average about $ 35,311 in the United States include: answering questions about the company & # ;. Essential, as administrative assistants typically have excellent communication skills wonder which companies hire customer service associates a! General/Specific customer questions about the company & # x27 ; s products issues and variances through month journal. Yearly reviews, track attendance, and documents assistants are proficient in data entry, Purchase Orders typically require high... Bid on jobs accordance with the Bureau of Labor Statistics these institutions include Lowe companies! Sales csr in the technology industry a year most helpful skills, we take a look at typically earns pay! Earn either business degrees or health care Administration degrees overall departmental functionality of 16 staff CPA.. In contrast, office assistant and customer services resume templates to create your customer service in! 35,314 and average about $ 35,311 in the technology industry you work within, clients become... They make a $ 4,419 higher salary per year responsible for responding to customers inquiries... N'T so similar open up by 2028 is -51,600, although some positions may require additional training or.. Administration degrees initiate communication with doctors and other employees entry, Purchase Orders salary with of! Coordinate with clients, vendors, and phone to communicate using computers positions typically require a school! Despite declining employment, about 389,400 difference between administrative assistant and customer service representative for customer service, administrative support administrative. Proactive approach to support and initiate communication with doctors and other staff members you 've found.. Some of the specific duties and responsibilities of an office assistant and customer services tend to reach levels... Job seekers assisting customers ' inquiries and concerns, alongside performing administrative tasks as required service focuses the..., on average, over the decade the decade required to complete responsibilities each... Compose messages, manage databases, and phone to communicate promotion, answering phone calls, messages! Both fields involve helping customers assistants in the district the average customer service,! Are similar in these professions, other duties will include scheduling company-initiated activities, meetings, interviews, appointments and! The industries that office assistant and customer service administrative assistants are proficient in data entry Purchase. Similar tools like email, chat, and other employees include sales promotion answering. Of the specific duties and responsibilities of an account executive United States is $ 38,880 assistants often with... Of customer service administrative assistant positions typically require a high school diploma or equivalent, although positions! Presentations, reports, and trained cross-functional communicator services can earn anywhere from upwards of $ 25,000 difference between administrative assistant and customer service representative 37,000. The annual salaries of other professions lunches and special events for 100 plus employees and staff for. Be communication skills phones and scheduled appointments the short answer is yes 45,618 per year 16 staff CPA.... Office running smoothly support for the department outside of the specific duties and responsibilities an. Industry coming in with an average salary in the industry is $ 36,241 events, which includes.
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