Please visit help.arsenal.com/support/home to create a new enquiry if you believe there has been an error in your points calculation, making sure you specify the number of points you believe to be missing from your account and from which transaction or engagement these points were earned. Modified on: Sun, 25 Sep, 2022 at 12:15 AM. If you do not receive a no What is a Digital Ticket? You can log in to the My Arsenal Rewards portal on your smartphone by downloading the Arsenal Official App and signing in with your membership number and password. Please retain your card and continue to use this for access to the stadium for the remainder of the 2022/23 season. 75 Drayton Park The registration of your My Arsenal Rewards membership card will close on Tuesday 28 February 2023. Your My Arsenal Rewards points can be redeemed by visiting the My Arsenal Rewards portal and purchasing rewards, entering auctions or prize draws with your points. If you are a new, eligible UK member, your My Arsenal Rewards membership card works as an electronic matchday ticket, a rewards card and a payment card, powered by Pingit for Clubs from Barclays. To get official Arsenal VIP tickets you will need to purchase a Matchday Experience hospitality package for one of our upcoming fixtures. To do this you must have the Arsenal Official App installed on your smartphone device. Note, it cannot be used for offline transactions e.g. See more of our Executive Box hospitality, Arsenal 2022 - Terms of Use - Privacy Policy - Cookie Policy - Website accessibility statement - Site crafted by KPS, Welcome to our World is the first level of our Junior Gunners Membership, specially created for our youngest fans and their parents/guardians. A UK personal current account is required to register forPingitfor Clubs. Arsenal Member 10% Discount See all Gift Cards Perfect for all occasions, take your pick of 3 Gift Cards to see you through birthdays, the holiday season, and any other special day worthy of an Arsenal themed celebration. Modified on: Fri, 30 Dec, 2022 at 11:05 AM. Step 1:Visit the Arsenal Official App and log in using your Membership number found on the back of your My Arsenal Rewards membership card. Create an account to follow your favorite communities and start taking part in conversations. To use your new My Arsenal Rewards membership card for payments, you will need to complete the following steps: To activate your card, you must have the latest version of the Arsenal Official app installed on your smartphone. I did not receive a closure notice but heard from a friend this was closing, what do I do? Any remaining funds will be refunded back to your linked account, and you will receive an SMS from Barclays confirming this. You must also have a mobile device to activate and register the payment mechanic on your My Arsenal Rewards Membership card with Barclays. Once the payment part is activated, the card can be used for all online and offline Club purchases at Emirates Stadium, all Club stores and anywhere that accepts Visa as a payment method. Enter your 5-digit Pingit for Clubs passcode. Did you find it helpful? CardKey is free to download on Google Play and the Apple App Store. Full vs Light is whether you get the membership pack or not. To close a submenu press the escape key. View availability or book 2020/21 fixtures. For most activities points will be awarded instantly. T&Cs apply. Arsenal Platinum Membership: Arsenal Hospitality Help Sign in Platinum Membership FAQs Home Platinum FAQs Emirates Stadium What3words Matchday on Club Level FAQs What are Platinum seats? For more information, visit our Disabled Supporters page, or contact the Platinum Membership Team who will be happy to answer any questions you may have about the facilities for our Disabled Supporters on Club Level. Do you need your membership card to attend a game? To redeem points you have earned you must have a computer or mobile device to access the My Arsenal Rewards portal. Check out our exclusive Wallpapers for desktop and mobile today! Team JGs is the Junior Gunners Membership tier for Arsenal fans aged 4 to 11 years old, Young Guns is the Junior Gunners Membership tier for Arsenal fans aged 12 to 16 years old. Yes If I have a question or support issue concerning My Arsenal Rewards who should I contact? My Arsenal Rewards will also enable you to earn points by using the payment card at Club Partners and high street and online brands who have joined up to My Arsenal Rewards. Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source. Once the payment feature is activated, the card can be used for all online and offline club purchases at Emirates Stadium, all club stores and anywhere that accepts Visa as a payment method*. Its important you do this before the closure date on Thursday 1 June 2023 to make sure your money is returned to the right account. If you are using an Android device, your device must be running the Android 7 operating system or above in order to access the My Arsenal Rewards portal and to activate the payment mechanic of the My Arsenal Rewards membership card. Other benefits include ticket transfer and ticket exchange and access to the Season Ticket Waiting List Scheme. Step 2: Go to 'Manage prepaid card' in the My Arsenal Rewards passport and follow the instructions to activate your card. Recently bought a membership and tickets to the Chelsea match, and I have them downloaded to my Apple wallet. Once the payment part is activated, the card can be used for all online and offline Club purchases at Emirates Stadium, all Club stores and anywhere that accepts Visa as a payment method. For the ultimate in exclusive hospitality then our seasonal suites are the perfect option to watch Arsenal play football at Emirates Stadium. Can I still use my Arsenal membership card to access Emirates Stadium? Please do not dispose of your card. Spaces within this level of membership only become available when a current silver member decides not to renew the following season. Enjoy unrestricted pitch views whilst enjoying delicious buffet menus served from your own service team. What if I no longer have access to my linked account? To activate your My Arsenal Rewards membership card forPingitfor Clubs you must be 16 or older and a UK resident who is solely resident in the UK for tax purposes. Alternatively, you can go to the. Follow these simple steps to activate your card for payment today: Am I eligible to register my club membership card for payment. Can I still use the payment mechanic in my My Arsenal Rewards membership card? In the unfortunate event that your card has been lost, you will need to submit your request for a replacement card in writing to [email protected], confirming your Membership number and the name of the person who will collect the replacement. Once your My Arsenal Rewards membership card has been activated, you can then top up your card with funds from your linked current account through either the manual or auto top up functionality located on the Barclays Pingit for Clubs home screen, accessible via the Manage prepaid card link in the Arsenal Official app. Please be advised that due to a backlog with printing, your card may take a little longer to arrive. If you choose not to activate your card for payment, your membership card will still provide access to your club. Help us improve this article with your feedback. Saka. What do I need to do to use my card for the first time as a payment card. You will then be taken through the Barclays Pingit for Clubs account set up instructions to activate your My Arsenal Rewards membership card for payment. Points can be earned by exercising your current membership benefits, including through purchasing match tickets and attending games. The credit for the ticket sale (less a 10% administrative . Posts about merchandise, memes, transfer gossip, will be removed If you wish to enjoy Seasonal Hospitality then. Phone lines ar. My Arsenal Rewards points are the currency of the My Arsenal Rewards programme. Once installed, sign in with your membership number and password and click on the Manage prepaid card link. If you are an Adult UK member, you can also accelerate your points earning when using the prepaid mechanic on your My Arsenal Rewards membership card to spend with affiliates and Arsenal Retail. Your membership card is ready to use to access the stadium. We will aim to get your card printed and dispatched to your re. Arsenal fans have slammed the club for their failure to roll over fees for the 2021/22 season. A UK personal current account is required to register for Pingit for Clubs. Arsenal Membership: Get Priority Tickets and Exclusive Content Choose your membership Adult Stay close to the action Find out more Junior Membership for 0-18 year olds Find out more Platinum Seasonal hospitality on Club Level BECOME A PLATINUM MEMBER Membership FAQs See a list of frequently asked questions around our Memberships. *You can pay for goods and services with your My Arsenal Rewards membership card wherever you see the Visa sign, online and in-store. Join the season ticket waiting list and increase your chances of watching Arsenal play every week. Emirates Stadium offers the finest in London hospitality and football. Highbury House There is not a defined value on how much a single My Arsenal Rewards point is worth. Find out how to use your My Arsenal Rewards Card for payments today. Sorry we couldn't be helpful. Yes, you can use the Manage prepaid card area of the Arsenal Offical app to withdraw money, or de-register from the Pingit for Clubs service before the service closes. How do I access Club Level? How do I register my membership card for payments? As a Junior Gunner Member not only do you get access to tickets you also get a whole load of other great benefits including invitations to events with players, a great Membership pack, free stadium tour, plus much, much more. Best to email them and . Find out how you can earn My Arsenal Rewards points for your interactions with the club including purchasing match tickets and attending games Find out more Your Rewards Through the My Arsenal Rewards hub you can exchange your My Arsenal Rewards points for exclusive prizes and money-can't-buy experiences Find out more NEWS Join Arsenal Membership If you do, tap the (? You will receive your new My Arsenal Rewards card from August 2021. Scroll down and click 'View your PIN' What is an arsenal Internet member? The first time you use the card you will need to use chip and PIN. With Arsenal's Red Membership you have access to a range of exclusive benefits, from access to 3,500 official general admission matchday tickets to every Premier League game, to full access to our online video service Arsenal Player. Click here to join as a free Digital Member. Our Platinum Membership includes a Club Level Season Ticket, giving you access to some of the best seats in Emirates Stadium along with entry to our superb Club Level bars and restaurants. Please be aware that points earned on your My Arsenal Rewards Membership card when spending with affiliates will usually take 1 5 days before they appear in your My Arsenal Rewards account but may take up to 30 days in certain circumstances. Barclays have provided the below instructions to help you find your PIN: After completing your first transaction using Chip & PIN you will be able to use your card for contactless payments anywhere that accepts Visa as a payment method. Thu, 5 Jan, 2023 at 10:03 PM How to add your Digital Pass to your phone To add your seasonal digital pass to your phone, firstly open the email from Arsenal Football Club or containing your new digital pass on your phone and cl. Can I earn points by attending away matches? Yes. Highbury House You can still go to box office before the game and collect paper tickets (just got to show your id). Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source. [email protected]. If you are using an iPhone device, your device must be running the iOS 13 operating system or above in order to access the My Arsenal Rewards portal and to activate the payment mechanic of the My Arsenal Rewards membership card. Any auto top-ups youve scheduled will also continue until the service closes. I have experienced error FRP057 when logging in to Pingit for Clubs, what should I do? The Pingit for Clubs service will no longer be available from Thursday 1 June 2023. Confirm your 5-digit Pingit for Clubs passcode. This menu is keyboard accessible. Check out our exclusive Wallpapers for desktop and mobile today! Help us improve this article with your feedback. With Arsenal's Red Membership you have access to a range of exclusive benefits, from access to 3,500 official general admission matchday tickets to every Premier League game, to full access to our online video service Arsenal Player. When you download the app, activate your card for payment and use it to pay at selected retailers, you will earn club reward points that can be redeemed for money cant buy club experiences and merchandise. Please note if you decide not to activate your card for payment it will still provide access to Emirates Stadium. * subject to change, price quotedis per person and isbased on Season 2020/21 UEFAChampions League qualification. A group for Arsenal fans who attend either home or away matches. All affiliates associated with My Arsenal Rewards can be found via the Affiliates page on the My Arsenal Rewards portal. If you have not received your membership card or digital pass 48 hours before a game please do contact us for assistance. Members will receive a new card which will work as an electronic match day ticket, a payment card and a rewards card. Can you explain how I accumulate points on my Arsenal Reward card and what benefits can I redeem them against? Welcome to our World is the first level of our Junior Gunners Membership, specially created for our youngest fans and their parents/guardians. If your query concerns the My Arsenal Rewards programme, points earning opportunities or points redemption, please submit your enquiry via our New Enquiry Form or contact our team by telephone on 0207 619 5000 (Monday to Friday 09:30 17:00) and our team can arrange for a replacement. Once the payment feature is activated, the card can be used for all online and offline club purchases at Emirates Stadium, all club stores and anywhere that accepts Visa as a payment method*. No, you will earn points for ticket purchases using any accepted payment method provided your membership number is used during the purchase. Find out more about our club rewards programme, Find out how you can earn My Arsenal Rewards points for your interactions with the club including purchasing match tickets and attendinggames, Through the My Arsenal Rewards hub you can exchange your My Arsenal Rewards points for exclusive prizes and money-can't-buy experiences, Arsenal Football Club What are Club Level Seats? This menu is keyboard accessible. Once printed, a digital pass will follow by email which you can add to your Apple or Google Pay wallet. Please contact our team via our New Enquiry Form, or by telephone on 0207 619 5000 (Monday to Friday, 09:30 17:00) and our team can arrange for a replacement. Visit the Arsenal Official App and log in using your Membership number found on the back of your My Arsenal Rewards membership card, Go to Manage prepaid card in the My Arsenal Rewards passport and follow the instructions to activate your card. What are the benefits of using my membership card for payments? To become a Platinum Member and secure your seats for the upcoming season, you will need to place a 25% non-refundable deposit. Your points earning can be accelerated when you spend on your pre-paid card with selected affiliates. Ahead of the 2021/2022 season, all members will receive an upgraded My Arsenal Rewards membership card, which will also work as an electronic matchday . London, N5 1BU, Explore ourHelp Centrefor answers to common questions, For all other enquiries please use ourNew Enquiryform. T&Cs apply. You can even earn points whenspendingwith your new My Arsenal Rewards cardat selected affiliates listed on the My Arsenal Rewards hub, in-store at The Armoury and online with Arsenal Direct. With Arsenal's Red Membership you have access to a range of exclusive benefits, from access to 3,500 official general admission matchday tickets to every Premier League game, to full access to our online video service Arsenal Player. No. A digital ticket is an electronic pass that can be stored within the wallet app on your smart phone or smart watch and be used to My digital pass has not updated with the next game yet even though I have a ticket. Now Digital Members based in China, Indonesia, Malaysia, Vietnam, France and Spain can select to receive their monthly Membership newsletter in their local language. This group is for those aged between 0 and 3 years old. * You can pay for goods and services with your My Arsenal Rewards membership card wherever you see the Visa sign, online and in-store. To close a submenu press the escape key. Step 2:Go to Manage prepaid card in the My Arsenal Rewards passport and follow the instructions to activate your card. Posted by u/[deleted] 6 months ago. Why is the Club introducing My Arsenal Rewards? 75 Drayton Park T&Cs apply. To close a submenu press the escape key. As such, all international members of Arsenal Football Club eligible to receive a new My Arsenal Rewards membership card will be issued a card without the payment mechanic integrated. To activate your membership card for Pingit for Clubs you must be 16 or older and a UK resident who only pays tax in the UK. No. T&Cs apply. Do I need a computer or a mobile device to participate? How do I log in to the My Arsenal Rewards portal on my computer? Did you find it helpful? To open a menu item's submenu, press the space bar. Affiliate Network Promotional Discounts. To activate your card for payment you will need to have the latest version of the Arsenal Official app installed on your smartphone device. The points can be redeemed for rewards through the My Arsenal Rewards portal. You can also use the card to pay online with the details found on the card. Activate your My Arsenal Rewards Membership Card for Payment (eligible UK Members only). Please be advised that only as a Red/Junior Gunner member you are automatically placed on a waiting list to become a Silver member. With no Membership required this makes them the perfect option for those wanting to secure their official ticket to watch Arsenal play at Emirates Stadium. Other benefits include access to My Arsenal Rewards, retail discounts online and instore, access to Ticket Transfer and Ticket Exchange. You can even earn points whenspendingwith your new My Arsenal Rewards cardat selected affiliates listed on the My Arsenal Rewards hub, in-store at The Armoury and online with Arsenal Direct. The group is designed to be a forum where regular attendees of Arsenal are prominent and can discuss: memberships, tickets, chants (new and old), travel and more. London, N5 1BU, Explore ourHelp Centrefor answers to common questions, For all other enquiries please use ourNew Enquiryform. Sorry we couldn't be helpful. ModeratelyOptimistic 2 yr. ago Thanks KBrady87 2 yr. ago Open the Arsenal Official app and log in using your membership number and password. What should I do? Highbury House It can be used to pay for goods and services wherever you can pay via VISA including chip & pin and contactless, including Transport for London (TfL) . Open the Arsenal Official app and log in using your membership number and password Click 'Manage prepaid card' Enter your 5-digit Pingit for Clubs passcode Scroll down and click 'View your PIN' Confirm your 5-digit Pingit for Clubs passcode Your 4-digit PIN will be displayed in a pop-up window, which will disappear after 30 seconds Before your My Arsenal Rewards membership card can be used for contactless payments, you must complete your first transaction using Chip & PIN, to make sure your payments are safe and secure. If you experience error FRP057 when logging in to Pingit for Clubs you should follow the re-registration process: Can I still use my Arsenal membership card to make payments? What happens if my card is lost, stolen or used fraudulently? Following this, you can then access your unique My Arsenal Rewards passport, where you can follow the My Arsenal Rewards account link to visit the My Arsenal Rewards portal. How do I log in to the My Arsenal Rewards portal on my mobile device? Your membership card is ready to use to access the stadium. You can freeze your payment card at any time in the app by tapping Manage prepaid card and using the toggle to freeze your card. What do I need to do to use my card for the first time? Your membership card is ready to use to access the stadium. Press J to jump to the feed. Can I still use my Arsenal membership card to earn loyalty points? To activate your My Arsenal Rewards membership card forPingitfor Clubs you must be 16 or older and a UK resident who is solely resident in the UK for tax purposes. London, N5 1BU, Explore ourHelp Centrefor answers to common questions, For all other enquiries please use ourNew Enquiryform. If you have not received your membership card or digital pass 48 hours before a game please do contact us for assistance. Unfortunately My Arsenal Rewards does not extend into our Junior Gunner membership tiers. We will aim to get your card printed and dispatched to your registered postal address as soon as possible. Yes Shouldn't take more than 2 weeks. When you follow the re-registration process all funds previously loaded onto your My Arsenal Rewards membership card will be there. sixteenlions. In the event that points remain missing from your account please visit help.arsenal.com/support/home to create a new enquiry making sure you specify the number of points you believe to be missing from your account and from which transaction or engagement these points were earned so the issue can be investigated. Turn off 'Hide Expired Passes'. I've lost my membership card Print Modified on: Sun, 6 Mar, 2022 at 8:29 AM If you are a Red, Silver, Cannon, or Junior Gunner member, please contact the Membership Team on 0344 277 3625 (Option 2) or if you are overseas +44207 649 9003 (Option 2) and an operator will be able to assist you further. Find out how to use your My Arsenal Rewards Card for payments today. The membership waiting list for progression to Silver membership is strictly in order of purchase, on a first come first serve basis. 75 Drayton Park 4. To activate your My Arsenal Rewards membership card forPingitfor Clubs you must be 16 or older and a UK resident who is solely resident in the UK for tax purposes. This menu is keyboard accessible. Student Discount. To use your new My Arsenal Rewards membership card for payments, you will need to complete the following steps: To activate your card, you must have the latest version of the Arsenal Official app installed on your smartphone. If you are a new, eligible UK member, your My Arsenal Rewards membership card works as an electronic matchday ticket, a rewards card and a payment card, powered by Pingit for Clubs from Barclays. Gold Membership is a General Admission Season ticket that includes 19 Home Premier League games and the first 7 Home Cup Ties. If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. some toll payments, some parking meters and some payments made while travelling on an airline. with Photo ID on the day of the game and our team can assist. Check out our exclusive Wallpapers for desktop and mobile today! Once printed, a digital pass will follow by email which you can add to your Apple or Google Pay wallet. Other benefits include ticket transfer and ticket exchange and access to the Season Ticket Waiting List Scheme. After this, you won't be able to log into the Manage prepaid card area of the Arsenal Official app or use your Pingit for Clubs card to make purchases and earn rewards points. However, the pre-paid part of the card will remain dormant until you activate it via the Arsenal Official App. . The latest iOS update allows users to delete the wallet app, if you are unable to locate the app on your phone then please visit the app store to re downloa My Digital Pass keeps disappearing from my Apple Wallet, How to add your Digital Pass to your phone, How to use your Digital Ticket on your phone. Ensure you have logged in with your membership number (not email address) as it appears on your membership card or email confirmation. How do I register my membership card for payments? How can I earn points in the 2021/22 season? What do I need to do to use my card for the first time? This thread is archived New comments cannot be posted and votes cannot be cast 15 25 25 comments Best hlpmeh8u Thierry Henry 1 yr. ago When you join or renew your paid Arsenal Membership you will become eligible to participate in My Arsenal Rewards at no additional cost. Am I eligible to register my club membership card for payment Why am I unable to use my My Arsenal Rewards membership card for payment if I am a non-UK resident? The Matchday Box Office is open from 3 hours before kick off and closes at half time. Arsenal Digital Membership Digital Membership is a free Membership giving fans full access to all our online video content on Arsenal Player as well as a monthly Membership e-newsletter. Supporters will be aware that the Club is planning to launch the 'My Arsenal Rewards' scheme at the start of 2021/22 season. If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. If a Gold level member decides not to renew their season ticket/s then this will be made available to those on the season ticket waiting list, Price: 50 for adults and 25 for juniors (redeemable against your first season ticket purchase). My Arsenal Rewards points can be redeemed against a range of active rewards on the My Arsenal Rewards portal. Full match replay - watch without score spoilers, Open the Arsenal Official app and log in using your membership number and password, Enter your 5-digit Pingit for Clubs passcode, Confirm your 5-digit Pingit for Clubs passcode, Your 4-digit PIN will be displayed in a pop-up window, which will disappear after 30 seconds. To find out more about this membership, please contact the team at [email protected] or call 0345 262 0001 (option 2). Go to 'Settings' on your iPhone. Once printed, a digital pass will follow by email which you can add to your Apple or Google Pay wallet. Is there a cost to join My Arsenal Rewards? What are the Club Level matchday opening hours? If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. Why am I unable to use my My Arsenal Rewards membership card for payment if I am a non-UK resident? Sun, 6 Mar, 2022 at 7:56 PM Who is eligible for My Arsenal Rewards? Red Membership As a Red Member you have priority ticket access to 3,500 tickets for every full capacity Premier League home match, approximately six weeks before each fixture. I was just wondering if you can't set up digital membership pass or get a physical membership card in time (still a red member), does Arsenal still email you the tickets you bought (example leeds from queue) before every fixture in addition to having the tickets available on digital and physical card? There also a digital card you can have in Apple Wallet so shouldnt be a problem, They are sending them now got mine 2 days ago but you can still download on Google pay. Click on Wallet & Apple Pay. Details on My Arsenal Rewards can be found here. 75 Drayton Park Pingit for Clubs remains active and is a different service to Barclays Pingit, which closed on June 30th 2020. What happens if my card is lost, stolen or used fraudulently? Who is affiliated with My Arsenal Rewards? Once installed, you will need to log in with your membership number and password (if you log in with your email address it will not work). Our corporate boxes cater for 10, 12 or 15 guests, we also have a 24 guest SuperBox which demonstrates the finest in London executive boxes. My Arsenal Rewards points can be earned with affiliates by using the prepaid mechanic within your My Arsenal Rewards membership card to make purchases. After this, you won't be able to log into the Manage prepaid card area of the Arsenal Official app or use your My Arsenal Rewards membership card to make purchases. We will aim to get your card printed and dispatched to your registered postal address as soon as possible. I am having trouble logging in to Pingit for Clubs? For the full list of points earning opportunities and rewards available, please visit the My Arsenal Rewards portal. If you dont have the correct linked account details in the Manage prepaid card area of the Arsenal Official app, then youll need to add new account details. With CardKey, you decide exactly how and when your Arsenal cards work. League qualification renew the following season onto your My Arsenal Rewards point is.... Cardkey is free to download on Google play and the Apple App Store attending games loyalty?... 2 yr. ago open the Arsenal Official App installed on your My Arsenal Rewards passport and follow re-registration! Retail discounts online and instore, access to the Stadium free to download on Google play and the first?! Have a mobile device to participate cards work and closes at half time your PIN & # x27 ; is... 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A Rewards card for payments if you have logged in with your membership number and password purchase, a. On June 30th 2020 Gunner member you are automatically placed on a first come first serve basis current Silver.... Can be found via the affiliates page on the card to Pay online with the details found the! What is an Arsenal Internet member and attending games join the season ticket list! On your iPhone granted subject to change, price quotedis per person and isbased on 2020/21...
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