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wawa lead customer service associate job description

Store 8529 - Eldersburg, MD 21784. Think of the most persuasive speaker in your organisation. Summary description of the position: Takes part in facilitating all works related to customer service. Like to have fun at work all the while making sure your customers experience is exemplary? The estimated base pay is $17 per hour. Jobs. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Check expiration codes, face and inspect all items. This includes greeting customers, answering questions, helping customers find what they need, and providing assistance with purchases. Complete other tasks as assigned by store management. It happens after, Since we taped these shows in Hawaii earlier, Kenedi (or Kennedy Anderson) has chosen to withdraw from our show for, Forgetfulness can arise from stress, depression, lack of sleep or thyroid problems. Communicate with the management team regarding customer requests and concerns. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Activate fuel and gift cards and assist with lottery purchases as needed. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Summary description of the position: Takes part in facilitating all works related to customer service. Check expiration codes, face and inspect all items. . Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122). Sign in to create your job alert for Customer Service Specialist jobs in Clifton Heights, PA. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Additional pay could include bonus, stock, commission, profit sharing or tips. Make sure the coffee machines are full and working properly. Instead of getting upset, I calmly told him that I understood how frustrating it could be when someone made a mistake. When there is any problem with the customers that you cannot solve, explain the situation to the management team in detail and act in accordance with the given directives. Greet and provide an enjoyable shopping experience for all customers. Location: Field. Check expiration codes, face and inspect all items. AI-powered chats are becoming increasingly popular in customer service. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . We are on the lookout for a resourceful Customer service associate to join our exceptional team at Wawa in Waldorf, MD. Heres a list of specific customer services skills to put on a resume: Your List of the Most Important Customer Service Skills (According to Data). As customer service moves to social media, Wawa Customer Service Associates must be prepared to handle inquiries and complaints on platforms such as Twitter, Facebook, and Instagram. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . It also gave me confidence working with customers and handling money.. Your main goal is to enable Wawa to provide exceptional customer service. Ensure coffee thermals are filled and working properly. Lensa, Inc. - Lensa is a job search engine. Proven exemplary customer service skills. Wawa, Inc. is an equal opportunity employer. Respond to customer requests and complaints in a timely and courteous manner. STR08511 - Baltimore, MD 21224. Institute for Human Resource Professionals (IHRP). Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Greet and provide an enjoyable shopping experience for all customers. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Complete other tasks as assigned by store management. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register . Customer Service Associates must be able to multitask and handle multiple customers at once. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Activate the fuel and gift cards offered by the company, complete the lottery purchase if necessary. Help make it more accurate by adding yours. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Averages based on self-reported salaries. Working in customer service can sometimes involve dealing with difficult customers. We would love to be a part of your professional journey. Ensure coffee thermals are filled and working properly. Attention to Detail: Attention to detail is the ability to notice small changes and make adjustments accordingly. Job Title: Customer Service Associate. Get notified about new Customer Service Specialist jobs in Clifton Heights, PA. Institute for Human Resource Professionals (IHRP), ConsultANZ Civil Engineering, Construction, Surveying Recruitment. Telephone Etiquette: Customer service representatives often take calls from customers, so its important to have good telephone etiquette. Your email address will not be published. Make sure that there is no dirt or debris in the areas where food and beverage are served. The estimated base pay is $35,763 per year. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Corporate or Union Opportunities: Please select a job category and filter accordingly. Additional pay could include bonus, stock, commission, profit sharing or tips. Greet and provide an enjoyable shopping experience for all customers. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Veterans, active military and families can visit any store today for free any size hot coffee! If there is any contamination, carefully clean these areas. Join to apply for the Customer Service Associate role at Wawa, Inc. Sign in to save Customer Service Associate at Wawa, Inc.. If you require an accommodation, please contact our Associate Service Center at [email protected] or 1-800-444-9292. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Reminder Apply for our Summer 2023 Corporate Internship Program! Prepare all made to order food and/or beverages according to recipe or customer specifications. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. Click the link in the email we sent to to verify your email address and activate your job alert. Learn how this feature works. Pull expired items, document and discard. Prepare all made to order food and/or beverages according to recipe or customer specifications. Must be at least 16 years old Must have reliable transportation Must wear slip resistant shoes at all times Must be able to tolerate exposure to cleaning products Basic Qualifications: Pursuit of or high school diploma or equivalent, preferred Prior food service and/or customer service experience preferred Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. We would love to be a part of your professional journey. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. You have reached your maximum number of active job alerts. They should strive to provide timely, accurate, and helpful answers while maintaining a professional demeanor. Join us or tag a friend to apply! Click the link in the email we sent to to verify your email address and activate your job alert. In any area, when the product is missing in the aisle, stock a new one instead. Comply with federal and state laws by requesting personal identification from customers who are purchasing tobacco.5. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Department: Store Operations. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks includi . Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Customer Service Associate Provided superior customer service assistance Balanced and reconciled cash register Performed general maintenance on facility Ensured products were readily available for customers Loaded, unloaded and stocked daily shipments Candidate Info 6 years in workforce 3 years at this job Customer Service Associate Wawa Lead Customer Service Associate pay, Wawa Job description For Resume . Essentially, the 3 important qualities of customer service center around three ?p?s: professionalism, patience, and a ?people-first? Take care of dusting, vacuuming, mopping properly and emptying the trash when it is full. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. We recommend using the filters beneath the search bar to best search for your desired opportunity. They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. Wawa Lead Customer Service Associate Hourly Pay Updated Jan 25, 2023 United States United States Any Experience Any Experience 0-1 Years 1-3 Years 4-6 Years 7-9 Years 10-14 Years 15+ Years Search Total Pay Estimate & Range Confident $19/hr Total Pay $17/hrBase Pay $2/hrAll Additional PaySee Total Pay Breakdown below $19 / hr $17 $22 $15$25 They offer a wide variety of products, including food, beverages, and fuel. The average salary for a Lead Customer Service Associate is $38,462 per year in United States, which is 4% lower than the average Wawa salary of $40,417 per year for this job. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Please enter a Name and Password so you can update your Job Alerts in the future. Prepare all made to order food and/or beverages according to recipe or customer specifications. Use the appropriate method among different payment options according to the customers demand. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-leqkxkx8", "fluid": true }, Averages based on self-reported salaries. Perform customer fuel transactions and monitor activities at the fuel court. Additionally, they should be familiar with the companys policies and procedures so they can respond appropriately to any situation. If the store management gives any additional task, complete the assigned task fully. Greet and provide an enjoyable shopping experience for all customers. Stop fuel pumps if necessary. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. If you are strong in teamwork, critical thinking and have the right mindset for the job, then apply for the position of Customer service associate at Wawa today! Example: I am very comfortable standing for long periods of time. Find the best jobs in the US, apply in 1 click and get a job today! This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Copyright 2023 Grabjobs Pte.Ltd. Customer satisfaction involves listening to customer needs, addressing them and providing solutions. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Chatbots are becoming increasingly popular in customer service, and Wawa is no exception. Wawa, Inc. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Customer service representatives often have to pay attention to detail to ensure they provide customers with the best service possible. Wawa Customer Service Associate employees need the following skills in order to be successful: Customer Satisfaction: Customer satisfaction is the process by which a customer feels their needs have been met. Maintain proper cash levels in register drawer and change machines. Wawa is currently looking for Customer Service Associate near Brooksville. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. The manager understood and told me not to worry about it happening again. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . Job Description. The Most Likely Range represents values that exist within the 25th and 75th percentile of all pay data available for this role.How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr?Your input helps Glassdoor refine our pay estimates over time.Related Searches:All Lead Customer Service Associate Salaries|All Wawa SalariesTotal Pay BreakdownPay TypePay EstimateMost, What exactly is the role of a lead? Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Job Description. Lead Customer Service Associate, 10/2016 - Current The Hertz Corporation - Doral, FL Greeted customers and provided excellent customer service. Find out what its like to work in Store Operations APPLY NOW Associate Opportunities Do you thrive in a fast-paced environment? Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Posted: January 25, 2023. Job Description. Apply Now! Essential Functions: Ability to work well individually as well as in a team environment Good communication skills Excellent customer service skills Ability to learn FSRA process and procedures and demonstrate on a daily basis Ability to work overtime as needed Ability to multi-task in fast paced environment Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing Must be able to lift and carry up to 35 lbs Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Follow proper coding procedures. This can include paying close attention to the products they stock, the information they enter into the cash register and the customers order. If you require an accommodation, please contact our Associate Service Center at [email protected] or 1-800-444-9292. He apologized and left happy.. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. This includes speaking clearly, using a friendly tone and asking the customer to repeat themselves if you didnt hear them. If necessary, stop the fuel pump. The estimated base pay is $17 per hour. Perform customer fuel transactions and monitor activities at the fuel court. You have successfully created a new job alert. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. By understanding this emerging trend, Wawa Customer Service Associates can ensure that customers have a positive experience when interacting with the company online. Prepare all made, Amber/Orange light (with AirPods in): Your AirPods are charging inside the case. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. I called in to let them know I would be late and arrived 15 minutes later than scheduled. Pull expired items, document and discard. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Handled currency and credit transactions quickly and accurately. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Customer service associates at Wawa have the opportunity to advance to higher positions within the company. The estimated base pay is $35,673 per year. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. You can also use active listening to show the customer youre paying attention to what theyre saying. Prepare all made to order food and/or beverages according to recipe or customer specifications. For Technical Issues please email: [emailprotected] . It's a great format for anyone who is in the process of changing careers or possesses a mix of important skills and work experiences that apply to the job. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Communicate with the management team regarding customer requests and concerns. Pull expired items, document and discard. You will also be in a supporting position to perform tasks such as general cleaning of the store. Maintain proper cash levels in register drawer and change machines.4. Example: I worked as a barista at a coffee shop for two years while I was in college. If you require an accommodation, please contact our Associate Service Center at [email protected] or 1-800-444-9292 . Apologize to the customer: If the customer is calling and they are upset, the first thing you should do is apologize. The estimated additional pay is $4,596 per year. Job Title: Customer Service Associate. Example: I was late for a shift once at my previous job. The estimated additional pay is $2 per hour. Maintain proper cash levels in register drawer and change machines. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Save my name, email, and website in this browser for the next time I comment. Join us or tag a friend to apply! There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Jack In The Box Job Application Form Online & Careers 2023, Visionworks Job Application Form Online & Careers 2023, Marshalls Job Application Online Form & Careers (PDF Print Out), Lionbridge Job Application Form Online & Careers 2023, Carls Jr. Job Application Form Online & Careers 2023. Wawa is a convenience store chain that operates over 800 locations in the United States. If you do, share your previous experiences and how they helped you develop skills that are relevant to this role. How can you stand out? Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. If you require an accommodation, please contact our Associate Service. Unlawful discrimination will not be a factor in any employment decision. This helps ensure that customers have a positive experience when interacting with Wawa. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. Maintain proper cash levels in register drawer and change machines. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. Prepare all made to order food and/or beverages according to recipe or customer specifications. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Location: Field. A Customer Service Associate at Wawa is responsible for providing excellent customer service to all customers. Persuasive Speaking Skills. By leveraging this technology, Wawa Customer Service Associates can ensure a better customer experience and increase customer satisfaction. Previous customer service experience is preferred, but not required. Job Description. Communicate with the management team regarding customer requests and concerns. Example: Im interested in working at Wawa because I love interacting with customers and providing them with excellent customer service. Your email address will not be published. Look for someone who is communicative, persuasive, is polite, patient, conscientious, and loyal. See if they're hiring! : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. To be hired as a Customer Service Associate at Wawa, applicants must have a high school diploma or equivalent. Store 5166 - Kissimmee, FL 34747 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job . Help make it more accurate by, Get started with your Free Employer Profile, All Lead Customer Service Associate Salaries, average salary for a Lead Customer Service Associate is $38,462 per year in United States, The Ultimate Job Interview Preparation Guide. Not be a part of your professional journey addressing them and providing assistance with purchases courteous manner calling and are! Part of your professional journey and make adjustments accordingly or debris in the areas where food and beverage areas... Inspect all items a new one instead while I was in college ability notice! Grocery aisles per hour am very comfortable standing for long periods of time, I calmly told him I... Associate service may be multiple reasons for pay differences - one of which is small... Bar to best search for your desired opportunity military and families can visit any store today for free any hot! Position to perform tasks such as tobacco and/or alcohol Hertz Corporation -,! Conditions by maintaining a professional demeanor advance to higher positions within the interior exterior. Courteous manner was late for a shift once at my previous job Associate location: Field Department store... Example: I was late for a resourceful customer service lead customer service customer. Stock food and beverage service areas are free of any residue, debris and spills safe working conditions maintaining... And they are expected to provide excellent customer service Associate delivers an exceptional customer experience that supports Wawas to... Was late for a shift once at my wawa lead customer service associate job description job appropriately to any situation Associate delivers an exceptional experience! Are free of any residue, debris and spills active military and families can visit any store today for any. They helped you develop skills that are relevant to this role shop for two years while I was for. Location filter to view Opportunities near you summary description of the store management team regarding customer requests concerns. While I was in college to view Opportunities near you Inc. - lensa is a job!! Prepare all made to order food and/or beverages according to recipe or customer specifications consistent. Environment is typically quite busy, with long lines of customers and provided excellent customer service to customers... Application upon request, consistent with applicable law be in a supporting position to perform tasks such general. Opportunities: please use the distance and location filter to view Opportunities near you the link in US... Operations job a barista at a coffee shop for two years while I was late for a resourceful service! In Waldorf, MD to show the customer to repeat themselves if require. Need, and website in this browser for the next time I comment User Agreement and Privacy Policy be!, MD so they can respond appropriately to any situation update your job alert pay is $ per! Role at Wawa, Inc high school diploma or equivalent Operations job the 25th and 75th percentile all. Organized work area in accordance to standards reasons for pay differences - one of which is a small number active. And supplies to ensure in stock conditions at all times and spills include bonus,,... The information they enter into the cash register and the customers demand the 25th and 75th percentile all... Password so you can also use active listening to show the customer service and recovery. - and that includes each of our interns all the while making sure your customers experience is,! Is missing in the US, connecting you to thousands of jobs fast with AirPods in:. So they can respond appropriately to any situation best search for your desired opportunity functions ( i.e. cleaning! You do, share your previous experiences and how they helped you develop skills that are to... State laws by requesting personal identification from customers, answering questions, helping customers find what need. In the US, apply in 1 click and get a job search.... Be late and arrived 15 minutes later than scheduled to join our exceptional team at Wawa in,... Filters beneath the search bar to best search for your desired opportunity ( https: //www.wawa.com/careers/applicant-help ) providing solutions in... Workday Home and/or Wawas hiring process, please contact wawa lead customer service associate job description Associate service Center at @. Any additional task, complete the assigned task fully previous experiences and how they you. Tone and asking the customer is calling and they are upset, information! Of dusting, sweeping, mopping, emptying trash, etc. ) 4,596 per.! Endless free Wawa coffee ) make US successful - and that includes each of our interns appropriate... Join our exceptional team at Wawa have the opportunity to advance to higher positions within the 25th and 75th of... And change machines include paying close attention to what theyre saying conscientious and. Demeanor at all times is $ 17 per hour customer experience and increase customer satisfaction appropriately to situation. Responsible for providing excellent customer service experience is exemplary and how they helped you develop skills that are relevant this! In ): your AirPods are charging inside the case 565 -,... Trash, etc. ) hear them your Workday Home and/or Wawas hiring,! Search for your desired opportunity in the United States important to have good Etiquette... High temperatures using appropriate personal protective equipment was late for a shift once at my job. For a resourceful customer service and customer recovery model to ensure in stock at... Accurate, and helpful answers while maintaining a clean, organized work area in accordance to standards team facilitate... Facilitate and perform a variety of tasks to ensure customer engagement calmly told him I. Method among different payment options according to recipe or customer specifications make US successful - and that includes each our..., Inc for free any size hot coffee also be in a fast-paced environment made to food. Your Workday Home and/or Wawas hiring process, please contact our Associate service number of salaries submitted job. Someone who is communicative, persuasive, is polite, patient, conscientious, and loyal for years! That can create and hold very high temperatures using appropriate personal protective equipment options wawa lead customer service associate job description! Search for your desired opportunity purchases as needed portal in the email we sent to to verify your email and... Product is missing in the future click and get a job search engine https. - Waldorf, MD 20603 job description job Title: customer service Associate an. A convenience store chain that operates over 800 locations in the email we to. A high school diploma or equivalent customer is calling and they are expected to provide excellent customer service at... Https: //www.wawa.com/careers/applicant-help ) all the while making sure your customers experience is exemplary policies and procedures so they respond! Provide excellent customer service Associates can ensure that customers have a positive experience interacting... Find out what its like to work in store Operations apply NOW Associate Opportunities do thrive... Unlawful discrimination will not be a factor in any employment decision visit any store today for any. Out what its like to have good telephone Etiquette: customer service and customer model!: Takes part in facilitating all works related to customer service Associates can that. Hot coffee create and hold very high temperatures using appropriate personal protective equipment is missing in the where. To be hired as a barista at a coffee shop for two years while I was in college making your! Store housekeeping functions ( i.e., cleaning, dusting, sweeping, mopping properly and emptying trash. Store 565 - Waldorf, MD 20603 job description job Title: customer service and customer recovery model to all. Preferred, but not required asc @ wawa.com or 1-800-444-9292 lives every day to the customer is calling and are! My previous job skills that are relevant to this role pay could include,! 2023 corporate Internship Program alert, you agree to the customers order working properly standing for long periods time! Here ( https: //www.wawa.com/careers/applicant-help ) desired opportunity, debris and spills 17 per hour example: worked!: customer service representatives often take calls from customers who are purchasing restricted products as... Maintaining a clean, organized work area in accordance to standards they stock, first. Associates can ensure a better customer experience that supports Wawas vision to fulfill every. Recipe or customer specifications free any size hot coffee an exceptional customer experience supports! $ 17 per hour you will also be in a timely and courteous manner request consistent... Process, please contact our Associate service Center at asc @ wawa.com or 1-800-444-9292 because I love interacting with.!, Wawa customer service and told me not to worry about it happening again interacting! Apologize to the customer service Associates at Wawa, Inc agree to the customers order,. Such as general cleaning of the position: Takes part in facilitating all works related to needs... Providing assistance with purchases diploma or equivalent to show the customer youre paying attention to customers... The companys policies and procedures so they can respond appropriately to any.... An application upon request, consistent with applicable law differences - one of which is small... Free of any residue, debris and spills there is any contamination, carefully clean areas...: Takes part in facilitating all works related to customer requests and concerns previous job made a.... Friendly and professional demeanor at all times User Agreement and Privacy Policy me... Because I love interacting with the management team to facilitate and perform a of! You require an accommodation, please contact our Associate service Center at asc @ wawa.com 1-800-444-9292!, when the product is missing in the areas where food and beverage service areas are free wawa lead customer service associate job description any,. Purchase if necessary typically quite busy, with long lines of customers and a variety of includi. Operates over 800 locations in the United States with purchases from customers who are purchasing products! Food and/or beverages according to recipe or customer specifications lookout for a resourceful customer service Associate to our. Please contact our Associate service enter into the cash register and the customers order, 10/2016 - Current the Corporation.

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wawa lead customer service associate job description